I rarely leave negative reviews, but I feel it's important to share our experience, especially…read moreafter reading other reviews and realizing that several families have had experiences similar to ours. These swim lessons were a significant investment for our family, and over our last eight sessions, we experienced repeated cancellations, rescheduling, and poor communication--all due to changes on their end. At one point, we drove to our scheduled lesson only to find the building closed because no one had notified us it had been canceled. We were also moved from the day, time, and instructor we initially paid for, and had a last minute cancellation due to us only being the lesson for the day. Throughout it all, I remained patient, flexible, and understanding. However, the final scheduling issue for a makeup lesson from their cancellation was handled in a way that felt dismissive and disrespectful. After weeks of accommodating their changes, I simply requested a refund for our last lesson because I no longer felt comfortable continuing. Unfortunately, the owner, Holly, never responded or honored that request. At $72 for a 30-minute lesson, I believe families should be able to expect reliable communication and professional customer service. This review isn't about one cancellation--it's about a consistent pattern of poor communication and a lack of accountability. I hope this feedback encourages improvements so other families have a better experience.

Our kids have seen huge huge improvement since taking lessons here. The instructors are well…read moretrained, the kids feel comfortable, and they have really learned a lot of water safety. Well worth it! ​​

Sun Valley is a suburb of Reno. Indeed, it is a mix of suburban and rural. It is home to one…read morecasino. Hobey's Casino has a delicious steakhouse. It is home to several parks, a public swimming pool, and access to various hiking trails. The dollar stores have various items that Reno ones don't have. Years ago it was known as the largest trailer park in the USA. I don't know if that is still the case. Consequently, it used to have a bad reputation. With new housing developments, the reputation has changed.

I couldn't recommend this place more. They've taught both my boys how to swim. It's always clean…read more They keep the pool warm.

We love Little Ones Swim. Angela is the absolute best! My son has had so much improvement in his…read moreability and confidence to swim with only a few lessons. These are not your typical swim lessons. Angela focuses on the technique of each swim and makes sure each kid gets the attention they need. I highly recommend putting your kids in Little Ones Swim.

We did 3 different sessions with Lynette and we are so thankful for them! Our kids are so confident…read morein the water and now we have so much peace of mind around water with our three littles! Absolutely recommend for anyone who swims or has a pool. Our kiddos are 7, 3 and 2 and now they are super stars thanks to Lynette!

Lynette has been an amazing ISR instructor for my kids. She is the perfect balance of gentle but…read moreencouraging. She's highly skilled and really cares about her swim students. I appreciate how she continues to build her relationship with my kids to understand them better and help them with not only their swim skills, but life skills too. We love Lynette!

I cannot say enough about Sierra Swim Accademy. Christa has taught all the children in my life for…read morethe past 20 years. Sierra Swim Accademy teaches the fundamentals of water safety and excellent swimming skills as well. There is a beautiful outdoor space to sit and watch your child's lesson year around. We are very grateful for Christa and her team!

This school is by far the best. My kids are excited to go, pool is always clean & toasty warm, the…read moreteachers make it fun and the kids happy while teaching. Absolutely give them a try if you have kids who want and need lessons!

The DirecTV upstairs is a joke. Please replace it with something else! Good overall gym.read more

Overall, the gym seems pretty decent. I haven't used the pool, sauna, or hot tub yet, so I can't…read morereally review those. The equipment is in overall good shape, although there do seem to be some cardio machines that lack some of their original functionality (heartbeat sensors that don't work). The facility is pretty clean, and well organized, and I haven't seen any behavior by patrons or employees that would be off putting to anyone of any fitness level (and I should know, my strength is pretty poor right now). I can say that I definitely do not recommend that anyone use their personal training options as of now. I'm about six weeks into a six month contract (and very glad that I didn't sign up for one longer or with more/longer sessions)... and now have a third (fourth in one way) personal trainer... the first flaked and never showed for the first appointment (after the 'free personal training session' which was much more a hard sell session)... all communications except for the notice that a different trainer was assigned to me on that first paid session has been by text message, that, and only that communication was by email (which I didn't check until hours later)... no one at the gym knew about the change, either and, evidently, the other trainer was either not there or not that interested (I was at the cubicles where the pt's are based ten minutes early and stayed for at least five minutes after the scheduled time before going to do a workout on my own). The second (third?) trainer was great for a few weeks, but her schedule has now changed, so I've been shunted to a third (fourth?) trainer that I've met (I never met the second that was the rescheduled no show)... each of the three I've met has had a different focus and style, so six weeks into this, I still don't really have a set workout schedule because I haven't been able to settle into any kind of rhythm and routine. Presuming that I don't just give this up as wisdom earned, I expect no less than a few more weeks before anything changes... and who knows what else might happen between now and then. My initial goal was simply to improve my strength and possibly maximize the efficiency of my workouts as I'm getting older and coming off of an injury... six weeks has now been at least partially wasted while costing me a not insignificant amount of money and time. I would have been better off simply doing what I've done previously and working off of knowledge that's 20 years old but developing my own routine and simply doing my best... I would be farther along in improving my conditioning. If you're fine working out alone and don't need a (or want) a personal trainer, I would recommend that you consider this gym... otherwise, I'd recommend that you find somewhere else.

Everybody is so friendly. This place is beautiful, clean, brand new facilities. Well maintained as…read morewell as great staff. I'm here, probably five days a week. It was a bit strange today having only one person swimming in the giant pool. It was overcast and rainy, Saturday evening... I guess I was the only one that needed to do laps but, when you're face down in the water, you don't really see anyone else or talk to anyone else. This is my favorite swimming/exercise spot . Can't say enough about it. Don't forget, the membership here also allows you to go to the other Reno area pools. Including Idlewild, north Northwest and Mount Evelyn or Evelyn Mount whatever it is. Lol

Time to check in on the pool 18 months in. I am happy to report that the facility is being…read moremaintained really well and it still has that new pool smell. Ok, maybe it is a clean pool smell. The building, locker rooms, seating areas, parking lot and outdoor areas look good. If you haven't been and you are thinking it is just another community pool like Alf Sorrenson or Idelwild, it is not. This is a jewel in the Parks & Rec. Department's offerings. This facility gets bonus points for being fully self sustainable with the hot springs and solar. The rates are reasonable with discounts on Wednesday evening and Sunday. RecConnect passes start at $12 per month.