Great selection, great staff! Everyone is welcoming and helpful and they you taken care of quickly.read more

I purchased an IOP item via Vance's website and received an email my order was ready for pickup. I…read morescheduled a pickup time which was confirmed. I've ordered several items this way from Vance's at the Hebron store and was always greeted by the CS person at the counter and taken right back to pick up my items. Upon arrival at the Cleveland Ave store, I informed the front desk I had an order ready for pickup and the lady referred me to Gayle, who is the IOP rep and should be familiar with the process. I informed Gayle I had an order ready for pickup and also had an appointment time scheduled. She told me to take a number. I kindly informed her again that I had an appointment time confirmed. She rudely said, "That's nice, but you need to take a number"and then proceeded to grab a number at the gun counter for me. She handed it to me and stormed off. After waiting about 20 min for my number to be called, Courteny called my number. While doing my paperwork, I asked her what the process was for order pickup with a confirmed appt time. She kindly informed me the front counter should have given me a buzzer and a light at the gun counter would flash and the buzzer would go off when my item was ready. I told her of the ordeal I had with Gayle and she again informed that is NOT the process for pickup in my situation. Courteny was a so kind and knowledgeable. If not for Courteny saving the day, I would have left zero stars for the way I was treated by Gayle.

always a pleasant experience when I've been here. they're obviously not going to play games or…read moresuffer ignorance as they sell federally regulated merchandise. if you come in respectful and follow legal procedures, you'll be very pleased with your visit.

Nice shop. I have been to both the Heath and Obetz locations. I am not a fan of the "take a number"…read morebut it does keep the order. Busy place with a variety of sporting goods. I found a good sale on a firearm, went in and found exactly what I wanted, even got a free box of shells. Very knowledgeable staff and a great selection. I would purchase here again.

Surplus has great customer service. They have alittle bit of everything. 1. Hats 2. Patches 3…read more Military shoes. 4. Air guns/knives 5. If they don't have it they can order it. My order came in a week or so. That pretty fast these days. A great place for your Military stuff that you need Darren. MSC USNAVY RETIRED.

I consider myself an advanced collector of militaria. This place does not have it. They have the…read morestandard Army.Navy fare; airsoft guns, compasses, knives, BDUs, camping supplies, etc. However, this place is pretty large and has two stories of army-navy goods. They have a basement with a clearance.discount section that is not bad. I picked up a knife pouch for half off, which was nice. They have free American flag bumper stickers, which is nice. Service was a little slow (the two guys at the counter were helping a young kid with an airsoft gun that had a problem). Better than the average small Army/navy store, but not as good as a real surplus militaria store. 2.5 to 3 star establishment.

Was shopping out in Hilliard today and say this Dick's Sporting Goods store located in the…read moreTanglewood Plaza on Hilliard-Rome Road. I am searching for a new pair of On waterproof shoes. This store didn't have what I was looking for but had a nice selection of shoes and just about anything sports related you would need. Easton is the largest store and has a better selection but this location didn't disappoint. The staff I interacted with were great as well.

I just went in to get new shoes for my job since I'm on my feet non stop and this dood appeared out…read moreof no where but I was so thankful. He was genuine and very kind and took me to the shoes I was looking at and looking at. Now these shoes were amazing. They fit nicely and felt wonderful on the bottom of my feet. When I went to check out, the lady up front was very sweet and kind as well. My when I tell you this place didn't have amazing people already, the next one come out and talking about this Einstein bagel that had something to do with a hash brown, she was very kind too. I'd definitely come back and recommend everyone today that helped me out. Thank you once again!

Today I had one of the best customer experiences I've ever had with Richard, the Gun Library Lead…read moreat this Cabela's location. I'm so grateful for the professionalism, kindness, and helpfulness of Richard and the Gun Counter team. Will definitely do as much business as I can with this store. Their selection is amazing and they are so fair with prices. They do not try to gouge the customer, they have the lowest prices with the most value on the firearms.

horrible place. How can you only have one employee working…read morethe gun counter, and only three lanes open to check out. The Friday a week before Christmas. There had to be 40 people waiting to check out and 1-2 hours to have a gun counter sales person call your name. get a grip corporate. Shoppers .... save yourself and go elsewhere.

Bought a couple of guns from there, a rifle and a pistol, and all was good…read more Prices were good at the time.

Avoid this place at all costs, unless you like antiques and miserable people paying absolutely no…read moreattention to any kind of customer service. The guy at the counter clearly lives in the past, everything is old and overpriced. 0/10

I absolutely love this shop. I've never sold anything there however is my go-to gun shop. The owner…read morehas a very nice selection and all priced very well. A lot of smaller gun shops tend be priced high and with an average selection. If Greg doesn't have what you want then he will order it and call when.it comes in. He also has one of the best layaway programs I've ever seen. Nice selection of ammo and accessories again, priced well. He's personable and really takes time to get to know his customers. Because of the culture Greg has created, the customers end up establishing friendships with each other. It reminds me of an old-fashioned barbershop or something. I'm a customer for life now. Well done Greg!

Are they still open? Says perm closed?…read more I've been doing business here for about a decade and I'm still in my early 30s, so a big chunk of my life. great owner and staff!