Knowledge, understanding, experience, "people person skills", inviting demeanor, willingness to…read moreteach and also learn. These were the characteristics i was looking for and were pleasantly shown when i first came to this shop. The men who work here are awsome and had taught me so much about a variety of weapons. I have bought my first weapon here (Gen 5 G19) and have never left since. For all inexperienced or seasoned weapon owners I higly recommend you cone to this shop, i have made life long mentors out of these men at this shop and will continue to bring my business here for the foreseeable future.

Aumiller has a very wide range selection when it comes to Firearms and ammo. I was very impressed.read more

Great selection, great staff! Everyone is welcoming and helpful and they you taken care of quickly.read more

I purchased an IOP item via Vance's website and received an email my order was ready for pickup. I…read morescheduled a pickup time which was confirmed. I've ordered several items this way from Vance's at the Hebron store and was always greeted by the CS person at the counter and taken right back to pick up my items. Upon arrival at the Cleveland Ave store, I informed the front desk I had an order ready for pickup and the lady referred me to Gayle, who is the IOP rep and should be familiar with the process. I informed Gayle I had an order ready for pickup and also had an appointment time scheduled. She told me to take a number. I kindly informed her again that I had an appointment time confirmed. She rudely said, "That's nice, but you need to take a number"and then proceeded to grab a number at the gun counter for me. She handed it to me and stormed off. After waiting about 20 min for my number to be called, Courteny called my number. While doing my paperwork, I asked her what the process was for order pickup with a confirmed appt time. She kindly informed me the front counter should have given me a buzzer and a light at the gun counter would flash and the buzzer would go off when my item was ready. I told her of the ordeal I had with Gayle and she again informed that is NOT the process for pickup in my situation. Courteny was a so kind and knowledgeable. If not for Courteny saving the day, I would have left zero stars for the way I was treated by Gayle.

Surplus has great customer service. They have alittle bit of everything. 1. Hats 2. Patches 3…read more Military shoes. 4. Air guns/knives 5. If they don't have it they can order it. My order came in a week or so. That pretty fast these days. A great place for your Military stuff that you need Darren. MSC USNAVY RETIRED.

I consider myself an advanced collector of militaria. This place does not have it. They have the…read morestandard Army.Navy fare; airsoft guns, compasses, knives, BDUs, camping supplies, etc. However, this place is pretty large and has two stories of army-navy goods. They have a basement with a clearance.discount section that is not bad. I picked up a knife pouch for half off, which was nice. They have free American flag bumper stickers, which is nice. Service was a little slow (the two guys at the counter were helping a young kid with an airsoft gun that had a problem). Better than the average small Army/navy store, but not as good as a real surplus militaria store. 2.5 to 3 star establishment.

I love this place. Local, competitive pricing, and good guys. If you find something that is not…read morein stock (or carried), provide them a link to the product, and they can often times get it for you at or beneath the online price. And again, they are local.

From the owner: We are open for Cerakote orders and we are receiving them at the loading dock on the west side m-f…read more 8am-4pm. Firearm and ammo sales are online only and you may purchase online and then pick up, usually same day, m-f at our front lobby window. Our showroom is currently NOT open for browsing so please view inventory online - we do not want to disappoint anyone in hopes of doing any browsing. Thanks for understanding.

always a pleasant experience when I've been here. they're obviously not going to play games or…read moresuffer ignorance as they sell federally regulated merchandise. if you come in respectful and follow legal procedures, you'll be very pleased with your visit.

Nice shop. I have been to both the Heath and Obetz locations. I am not a fan of the "take a number"…read morebut it does keep the order. Busy place with a variety of sporting goods. I found a good sale on a firearm, went in and found exactly what I wanted, even got a free box of shells. Very knowledgeable staff and a great selection. I would purchase here again.

Today I had one of the best customer experiences I've ever had with Richard, the Gun Library Lead…read moreat this Cabela's location. I'm so grateful for the professionalism, kindness, and helpfulness of Richard and the Gun Counter team. Will definitely do as much business as I can with this store. Their selection is amazing and they are so fair with prices. They do not try to gouge the customer, they have the lowest prices with the most value on the firearms.

horrible place. How can you only have one employee working…read morethe gun counter, and only three lanes open to check out. The Friday a week before Christmas. There had to be 40 people waiting to check out and 1-2 hours to have a gun counter sales person call your name. get a grip corporate. Shoppers .... save yourself and go elsewhere.

Bought a shotgun from the Gun Room. Found it online from there website and they ordered it for me…read more Prices were same as the big box boys and I would rather buy local. Thanks guys!!!!

From the owner: We are a gun retail store that also has classes, gunsmith and can help you with all of your firearm…read moreneeds.