I was recently diagnosed with a "frozen" left shoulder (don't ask, it's just something that happens to us old folks). My range of motion was severely limited, and I couldn't do simple things like thread my belt through the back loops of my pants, or wash my back in the shower. My orthopedic surgeon recommended physical therapy, so I called Silver Creek Physical Therapy in Sunnyvale and made an initial appointment. At the initial appointment, administrative coordinator Shelia took all of my information and scheduled 11 weekly 1-hour sessions for me, all in less than 5 minutes. Extremely efficient and professional. Over the next several weeks, I worked with Josephine, one of Silver Creek's several knowledgeable, skilled and accredited Doctors of Physical Therapy, going through a prescribed regimen of stretching and strengthening exercises. Using the Silver Creek website, I was assigned a plan of exercises to do at home, as well. Josephine and her staff were gentle, personable and professional, gradually getting me from debilitating pain to manageable pain to nuisance pain to almost a complete recovery. I had my last session today. I estimate I'm 98% recovered, and I plan on continuing to work at home to conquer the remaining 2% range of motion (mainly reaching behind the back and upwards, which they tell me is the last and hardest to recoup). Nobody asks for pain or physical problems in life. But if you have them, and you want to get better in a hurry, I highly recommend Silver Creek Physical Therapy in Sunnyvale! read more

Knowledgeable PTs and a great Clinic Director! They really know what they are doing and are loved by many clients.

Update : Reached out to exec at the chain, who pushed their billing department to take another look. They got back to me apologizing for the billing snafu and that they actually owed us $, rather than we owing them. Things I learnt from the whole ordeal - 1. Don't believe medical bills. Always always double check what they are billing for. 2. Medical debt (at least $500 and under) doesn't get reflected in your credit score. 3. Medical establishments can't bill after 12 months post day of service. read more

This is an establishment with extremely unethical billing practices. After having paid the bill with zero balance, they artificially added charges and sent it to collections and that too for a visit that happened in 2022! This practice cannot be trusted and is out to make money at all costs. Oh and the care is sub-par. There is no single person assigned to you so you are just tossed around among whoever is available. Bottomline, I would give them zero stars if I could. Stay away and thank yourself. read more

1. in this clinic, you dont get full attention of the therapist for a session. Phil treats you about 20 mins, then hand you over to the assistant to do exercises. The assistants are apparently not experienced. (In other physical therapy clinics, I got the full session with the therapist). 2. My therapist, Phil, has some basic knowledges how to treat knee, ankle issues. However, he is not good at personalized the issue but apply the general technique, which may or may not apply to individual situation. I got my knee hurts more after a few treatment. 3. After one session, I called the clinics and told Phil that my knees hurts more, the first reaction is "this is not my fault". He tried to wash his hand. I feel horrible. read more

I was seen by the capable therapist, David Feldman, and team at Silver Creek Physical Therapy, for several weeks. Their patient, respectful, and positive approach helped me recover quickly (I had a pinched nerve in my shoulder). I was always eager to visit their office as I knew that I'd be in good hands. Thanks to their combined efforts, I now feel significantly better and have an improved quality of life. If any friends or loved ones experienced physical challenges, I would recommend them to this location without hesitation. Additionally, the intake staff at the front desk were always friendly, polite, and helpful. read more

The therapy staff was good. The billing department and customer service is terrible. They overcharged me and promised to send a check back to me, 4 months later, I am still dealing with billing department and it's terrible service. Use caution. read more

I came in for two appointments. The two appointments took about two and half hours. I paid out of pocket about $600. The treatment helped a little bit, but it's not worth $600. Front desk service and billing department were not good. On my first visit, I had to tell the front desk " I'm new to the clinic and what do I need to do." When I received my bill, I called billing department. The person told me that the bill was high because my insurance didn't cover. I need to sort it out with my insurance. I don't recommend this place to anyone. Even you have medical insurance, make sure you know the cost. The service here is extremely expensive. read more

I came here for physical therapy for my right shoulder. Phil and the team of assistants really helped me to get back on track. I was a bit hesitant to do in person PT during COVID but the staff takes all possible precautions to make you feel safe. They clean the tables and the equipment diligently after each use. They rally take their time and my shoulder got better fast. I'm back to enjoying the sports I like mostly pain free and have also gotten a program for home which helps me to maintain the progress I've made over the last months. They've just moved to a new place that's bigger and more modern. It'll also help to feel less crowded when several patients are doing their exercises at the same time. Everyone is friendly and creates a positive atmosphere which makes the sessions pass quickly. read more

Had my shoulder injured and went there for a while. The staff is friendly and the treatment was effective. I don't miss being injured but I definitely miss going there. read more

I visited Siver Creek PT since October 2023 to recover after rotator cuff surgery done in September 2023. I highly recommend Phil at Silver Creek Physical Therapy in Sunnyvale. He's a dedicated professional who tailors a personalized plan to address your specific needs. Phil genuinely invests in your progress, and his guidance has been critical in my shoulder recovery. The entire office staff is professional and friendly, creating a welcoming environment in a clean, well-equipped facility. If you need a skilled physical therapist, choose Phil at Silver Creek Physical Therapy. Thanks, Phil, for your exceptional care! read more

Was a pain in my rear! I was having hip pain last fall and went to see a sports medicine doc who told me I suffer from having (not being) a lazy a$$. One glute was fine but the other was lazy, causing hip discomfort. Thanks doctor, onto PT. I made an appointment with Silver Creek on the recommendation from a friend, and after an initial assessment, Anshoo created a program to help me become acquainted with my lazy glute (hello glute, nice to meet you) and learn how to activate it and bring my hip into proper alignment and function. With the help of Robert and team, I just concluded 8 weeks of PT and now have a strong bond with both glutes and no pain. Their space is always clean and never crowded. Thank you Silver Creek! Great find, two thumbs up and recommend to anyone. read more

Silver Creek Physical Therapy has an amazing staff. They work efficiently together as a team. The receptionist "Mrs. Sheila" as well as the staff EJ, David, Jay, and many more whom names I don't remember are all compassionate and focused on helping their patients achieve their goals. I did not start off as a happy camper but they were all patient and understanding of my condition. I have been struggling with CRPS and their are many challenges that I have been facing. This staff is understanding and willing to work with your progress at your own pace. It is also a very pleasant and peaceful environment that's you will enjoy during your experience. I will recommend Silver Creek Therapy to anyone that wants a great experience during their recovery. I hope to see them again soon. Thank you for an amazing experience read more

Anshoo has been helping me with strengthening my core for my back pain. I have to admit that she has been very considerate, patient and her treatment has been very effective. Shout out to other members of the team such as Alex who goes over all the exercises and provides a detailed explanation along with all the things to keep in mind. I look forward to continuing to work on my exercises and fitness with Anshoo and team. read more

This place asked us to send the prescription and offered us an appointment two weeks out. When we went to the appointment they said they don't treat that specific problem. They just wasted all of our time and effort. i asked them specifically if they treat the specific people problem when talking to the on call person. read more

TY Phil for helping me get back to running slowly!!! Phil helped me with my plantar fasciitis that I've been dealing with for 2 years on and off. I moved out of state so was unable to finish my last few sessions. Although it's not gone completely, I have exercises that Phil and the team provided me to do and for sure it's improving because I ran an 800m and had no pain. I was unable to run a 200m without feeling something before I went to Phil, so for sure there has been improvement. Thanks so much Phil!! Miss you and the team as well as random conversations about alligators!! If you guys are looking for a PT go to this place. :) read more

I went to the Sunnyvale location because they take my insurance and they are very close to my home. I really enjoyed my treatment. My therapist, Anshoo, was professional, efficient, courteous, very knowledgeable. I am very happy with the result. My shoulder was hurting so much and now my muscles, range of motion and strength are amazing. She did a terrific job. I should say we because I did all the exercises that she gave me to do at home ;-) The whole team is fantastic. I interacted with Sheila, Carla and Robert and they were all nice and professional. Great experience overall. Just hope to not have to go back (aka no injury) ;-) Thank you! read more

I have been going to Silver Creek physical therapy for my achilles tendon and also as a returning patient for my back. My treatments with therapist Phil have been most beneficial. Also, Phil and his staff have taken great care in showing me how to take better care of my conditions at home. With the prescribed exercises they provided me, I have become stronger and much improved. I felt secure being among such a qualified staff. I have no hesitation in recommending Phil and his staff. read more

I have a really good experience with Silver Creek. My therapist is Tiffany and she is caring, responsible. I will come back to write more when I have time. read more

I have been going to Silver Creek Physical Therapy for about six weeks now. Phil has been my therapist, he has been nothing but patient and understanding with me. I had total knee replacement surgery in March 2020 right when COVID-19 broke out and was allowed only to do telehealth PT. The whole staff at Silver Creek Physical Therapy has been great, Carla who helps me with my exercises and Sheila who helps schedules my appointments. I am happy that I found them. read more

I have neck and shoulder pain for few months, so I went to this place for help. I worked with Dr. Shalaka who helped me with neck issue and shoulder pain. All worked out well, my pain is almost gone and I will continue my PT for another 3 weeks. thanks to Dr. Shalaka for her excellent help. Also the other staffs are all so friendly and helpful. High recommend this place. read more

I've been seeing Dr. Phillip for about 3 months for my neck issue. I had very stiff neck and suffered from neck and upper back pain for two years. Dr. Phillip is very knowledgeable and experienced. He gives very gentle message for my neck which helps relax the stiff muscles a lot. He always listens and adjusts the exercises according to my status and needs. After a few sessions with Dr.Phillip, my neck and upper back pain relieved a lot and the exercises that he taught me helps the muscles to get stronger and stronger. The staff there are also very nice and responsive. Love this place and these people. Will recommend Dr. Phillip and this place to my friends. read more

My back pain started in 2017 when I was pregnant and get worse after I gave birth my second baby. I visited here for 3 months now. Phil my therapist is professional, patient and kind. After a few treatments, my back pain was much relieved which was such a good surprise to me. Then my improvements is a little slower, but Phil still patiently treated me, taught me how to protect my back in daily life and applies different technics to help me. In the recent treatments, the improvements speeded up again and my back pain is almost all gone. Robert and the team who instructed me the workout is also professional and really helpful -- he watched and corrected me from doing exercise wrong, teach me the right way to workout the right muscle. The front desk Sheila is also friendly and helpful. I am happy to have them! read more

I was sent there as my physician refused to do an MRI without doing physical therapy. I went to the PT and I then went to another physician. Turns out I had a torn meniscus, ACL and the PT specialist had no idea I had a torn ACL even though she should have been able to see it working with me. The first physician who did the referral should have also seen it. This place was a complete waste of my time. read more

Been a fan of Silver Creek for years! I have found all the therapists are incredibly knowledgeable about human anatomy and understand how the body works. I was allotted plenty of time with my therapist and all my concerns were addressed - even exiting with a home exercise plan. Thanks Silver Creek for taking AMAZING care of my injuries the past few years! read more

Spent 16 minutes booking an appointment. When I reach there fighting all the traffic. They inform me that they have all the details in their system but they don't have me set for any day. Saw a similar feedback below. I guess they should get such errors sorted. It wastes precious time of their patients read more

Josephine is my physical therapist. She is absolutely an amazing hardworking physical therapist. She is doing an excellent job of treating my pain. I would highly recommend her. Also the front desk Sheila and the exercise helper Carla are really friendly and helpful. read more

I just have to say that the star in this facility is Lauren.What a sweetheart and the perfect people person.she is so thorough and fun.Her counterpart a guy is the opposite.something not right with him.I only scheduled days with Lauren.I hope someday she will become a therapist,and work more hrs at least if not full time. read more

Nearly 1 year ago I re-injured my shoulder. I had a rotator cuff reconstruction surgery roughly 20 years earlier. The shoulder was simply just worn out and in need of attention. I started physical therapy per the recommendation of my surgeon in an attempt to strengthen and avoid another surgery. Upon starting my therapy with the staff and particularly my PT doctor Nancy I was very impressed with the attention to detail in assessment and the warm reception given. Nancy was very thorough and particularly accurate with the diagnosys. Over the next 3-4 months of therapy under her care we were able to rebuild my strength, stabilize and regain full range of motion, things were looking solid and the potential surgery seemed to be less likely. With only a few appointment left in the recovery I had an unfortunate re-injury of the shoulder which occured while awkwardly loading some boxes into my shed. The shoulder shifted and my old beat up shoulder reverted. I was clearly disappointed and contacted Nancy for an urgent assessment. Nancy came to the preliminary conclusion that I had torn my Labrum. With this I went back to my surgeon where he confirmed that my Labrum was indeed torn. Nancy was spot on. Additionally her notes regarding a bicep tendon tear were correct. Off to surgery... Fast forward 8 weeks post surgery and PT once again started with Nancy. We had a long road to recovery now. We worked for months again to regain range of motion, strength etc. Nancy's exercise and joint mobility plan were 100% spot on. She has lead me back to a faster than expected recovery and all along provided positive reassurance throughout the process. Nancy and her staff are consistently positive, energetic, personable and I would highly recommend them to anyone. Thank you Nancy! read more

Dr. Josephine Wu has been my physical therapist twice a week for roughly four months. I started sessions at Silver Creek in Sunnyvale to strengthen my left hip area's abductor muscles and otherwise attempt to recover from a left upper trochanter (femur) fracture. I have continually improved due to her ministrations and exercises, both in and out of the office. Josephine is wonderful and skilled, and the rest of the staff (esp. Carla and Shiela) at Silver Creek are also very knowledgeable and friendly. I chose p/t (rather than more surgery--I've had continual problems due to hip replacement surgery in summer 2019) as a way to improve my leg strength (and my life in general!), and I'm glad I did, and that I was able to come to Silver Creek. read more

Following extensive rotator cuff surgery, I was faced with finding a physical therapist to facilitate my recovery. After researching references, I selected Silver Creek Physical Therapy, Sunnyvale. That was by far the best choice! From the moment I spoke with Shelia regarding insurance and arranging appointments, to discussing my surgeon's assessment with my Physical Therapist, Dr. Phillip Dobashi, I knew they had my best interest at heart for a successful rehab. Phil cares about a patient's condition, challenges and puts together a holistic plan to ensure recovery. Through careful massage, stretching and exercises, he was able to reactivate atrophied muscles, resolve a frozen shoulder, restore normal shoulder/arm flexibility, and impart a longer-term regimen allowing me to continue my healing and building strength after being discharged. I highly recommend him and Silver Creek Physical Therapy to anyone looking for a knowledgeable therapist and tailored PT program. Thank you! read more

I had the runner's knee for more than 2 years. I tried to follow some physical training videos from youtube, and is getting worse. So my doctor told me to try Physical therapy, and recommend me silver creek. To be honest, I was a bit doubt at the beginning since the exercises from youtube didn't work. Dr. Nancy exam my situation, and recommends me several exercises. She is so professional, knowledgable and helpful! and most surprisingly, my knee's feels better after only 2 times of visits. Now, after 8 visits, I can play basketball again and jump without feeling any pain. Before the treatment, every step on the stair is painful, not mention to jump. Thank you so much Nancy and all other friendly assistants (Lauren and Jay) and front desk. All of my visits are helpful and joyful. To other who still suffer runner's knee: do not hesitate to visit a reputable physical therapy. They will find the best exercises for your specific condition. read more

Thanks for making me wait for 3 weeks for my first appointment, then calling me 10 minutes before my first appointment to tell me that I am out of network. What was the point of taking my insurance information 3 weeks ago ? Now I have to find another place and wait God knows how much time and continue to deal with my injury on my own till then. read more

I went to Silver Creek for physical therapy following surgery. The physical therapists and assistants were professional and upbeat; they made it a positive experience. Unfortunately their billing practices and policies were not patient-friendly. I presented evidence of both primary and secondary insurance, yet they collected payment from me upfront for many appointments. My insurance company paid them promptly but they did not, in turn, reimburse me promptly. read more

First of all, if you are reading this, sorry you need to search out a Physical therapist. However, if you are looking for professional, friendly, awesome people to work with during your recovery, you can't find a better pair to work with than Dr Phil and Dr Nancy at SC Fitness, Sunnyvale. They showed great care and attention to address all my questions and concerns about my Achilles recovery, each and every visit - I had many. Just truly awesome people to have in your corner when dealing with physical recovery and if you have to spend some time retraining your body to do something, might as well surround yourself with the best people possible. I definitely could not have returned to the volleyball court without their care, guidance, laughs, and continued challenges they all gave me throughout my recovery from limping in on day one to jumping out the door on the last. Also, the Doctors are just part of the entire team at the Sunnyvale location. Lauren and Jay both greatly contributed to making my recovery process both fun and challenging every visit. Encouraging and demanding - they keep you on point with running your workout. Sharon was always welcoming with a hello and a smile as well and great helping to find me open slots (book early, this PT team is under high demand!). Great organization, great facility, and really great people that honestly care about your recovery and getting you back to 100%. read more

Awesome Physical Therapy Treatment Center with wonderful staff. I came here for a Posterior Tendonitis injury on my right ankle and already saw improvement in a reduction of pain after my first session. I saw them for about 10 sessions and am almost at 100% so I'm a VERY happy patient! Maureen is a very caring Physical therapist and very knowledgeable in the field. Callie, one of the Physical Therapy Assistants is very hardworking and is fun to work with. They're all so enjoyable as a team and make your therapy sessions fun. I love the atmosphere here, very inviting and creates a family atmosphere even if you're amongst strangers. I am SO happy with the results of my therapy sessions here and highly recommend the staff and facility for any of your Physical Therapy needs. read more

This is the best place to come for physical therapy! I had and am having both my hips replaced this summer and I am doing so well because of the great care I am getting from Lisa Drew. I look forward to going there for PT and know I'm in great hands! Plus, the staff is so friendly, positive , supportive and knowledgeable. They truly put your recovery and wellness first. read more

This has been the most positive physical therapy experience ever. I have never received such personal, caring and professional therapy. I actually had therapy for both knees for sequential surgical procedures: first an arthroscopic meniscus repair and then a subsequent replacement on the other knee (a tough year!). Not only did they help me recuperate from the first surgery, but they helped me prepare for the replacement surgery and then also have helped me thru that recuperation as well. Today was my last appointment and I actually cried because I hated knowing I wasn't going to see them next week. I think my knee replacement surgery was enhanced because of the advance treatment I received from Phil. Afterwards, I was privileged to also receive care from Nancy, who pushed me to achieve maximum mobility. Between the two of them I am blessed to be fully mobile 10 weeks post surgery and just need to continue what I've learned until I am eventually totally pain-free. I know it will happen. Special shout out to Lauren who is both professional and super charming. Wish we could hang out. ;-) And Sharon, I always felt welcome and that you were glad to see me. Seriously, I always looked forward to my appointments and felt better as I left. I really wish I had more appointments to anticipate. Sigh. read more

I was in a car accident which injured my lower back and neck. Over the course of eight months, I followed my doctor's instructions, and have faithfully gone to multiple physical therapy clinics in the SF Bay Area, and in the East Coast (when I had to travel there to visit my family) seeking to get over my consistent aches and pains. I was about to give up on my PT therapy sessions as I wasn't able to see much improvement in the months of treatment. Through a friend's referral, I discovered Silver Creek Physical Therapy which is much closer to my house. To my utmost surprise, I started to improve after seeing Phil Dobashi only twice. After six treatments, I was able to cut my pain medication way down. Phil is highly professional, positive, and knowledgeable. He is patient and skillful to work on my sore spine and neck, and took time to explain to me on why I needed to strengthen some muscles to help myself to get better. The rest of the staff, Sharon and Lauren, were friendly, helpful, and supportive as well. If I could give ten stars to Silver Creek Physical Therapy, I would have done so. This awesome Clinic sure knows how to hire great professionals to work there! read more

These guys are awesome. I came for an Achilles surgery rehab, and liked the progress so much that I wound up using them again for my shoulder. Both injuries healed very, very fast. Visits are easy - fun, even - and that's what made me stick with it. Usually, I have trouble following through with things like this. I worked primarily with Maureen, but Lisa was great too as were Calli, Thomas, and Lori (the support team). I don't quite look forward to another injury, but if I were to have one I would have a lot more confidence in my recovery and would see Silver Creek as a silver lining. read more