BEST Physical Therapy is wonderful and I highly recommend it. I saw Kathy Johnson, the founder, and she is extremely intuitive and doesn't shy away from telling you what you need to hear regarding your physical movements. She is great and has assembled a wonderful team. BEST listened carefully to me and made me felt seen. I had severe Diastasis Recti and went to BEST to help strengthen my body and address the DR. I was suffering daily from extreme lower back pain, poor incontinence, mummy tummy, being unable to run or jump (or play with my kids in this way), or lift medium weight objects. It affected my daily life in a severe way. BEST brought me to a place where I wouldn't suffer from lower back pain however I still elected to get surgery to repair my body, but BEST was with me the whole time in recovery. Right after surgery, they were extremely accommodating and patient and taught me how to move around to encourage healing. They gave me a daily exercise plan to follow with check-ins twice a week post surgery. As I progressed and became stronger, check-ins became less frequent. I also discovered I had a Labrum tear on both hips post surgery. This was a preexisting injury that came known post surgery. I couldn't touch my toes without pain, sit crossed legged, and would have shooting pain sometimes. BEST helped me so much strengthening my body so I no longer have pain from my hips, I can sit crisscrossed, and touch my toes (which means I can put my own shoes on and put on my own clothes). I did not have to get surgery for the tear by working with BEST. I highly recommend BEST. Even if it may be difficult to make an appointment. They're really great. read more

The evaluation process was incomplete and rendered a treatment that was more harmful than helpful. I should have been given a full stretching routine instead of exercises which aggravated the problem. The assistant came in to set up an exercise for me then left while I was doing it only to return and tell me I was doing it incorrectly. He did this for the remainder of the exercises I was given as well. My assessment - individuals that are not engaged in patient care, may be either poorly trained or perhaps relatively incompetent to provide care. I terminated my care after one session and found a reputable place that actually cares about their patients and provides appropriate exercise, direction and support. read more

A big shout out to Janvie, who took time to get to know me and demonstrated true concern for my recovery from a rotator-cuff injury. She always would greet me when I arrived, even if she was with another client. She asked good questions about my progress and tailored the sessions to meet my current needs, spending extra time manipulating my shoulder and neck when needed. Gabriela was also very helpful and friendly. If I ever had a question when Janvie or Stephen were in session, Gabriela was happy to show me how to do an exercise correctly or to answer other questions. The web portal user interface could be a bit better - by default it selects every exercise in your to-do list. I was trying to check off exercises as I completed them. After I submitted the record and discovered my error, I couldn't correct it. Submitting a correction results in creating a second record for that day. Also, there were some errors in my to-do list (exercises that I was not shown how to do, exercises that we decided I wouldn't do because they were too painful) that did not get corrected despite multiple requests for the corrections. On the positive side, the videos of each exercise on the web portal are helpful for remembering how to do things. I had some 18 exercises to do and it took a bit of time before I had them all memorized, so being able to see a quick demo video as a reminder was helpful. read more

Staff are all wonderful. Treatment and exercises were very effective and helpful Would recommend read more

I was at BEST PT in December /Jan 2023/2024 for pain that manifested at mainly my calf and ankle. At the time I had carried out no imaging or X-rays. First the good stuff: to my therapists credit, he figured out the pain was coming from the back. That was such an important find, but they still fumbled after that. I stopped going after 4 sessions because the PT spent ~30 min with me and it cost 60$ per session (Currently I pay 60$ at a different place for 45-50 min therapy). My therapy also progressed very slow, just stretches, which upon reading aren't great for the sciatic nerve. I learned a lot more just by reading 'The Back Mechanic' by Stuart McGill. Maybe my case was a little more complex but I feel like they kind of phoned it in. Later a spinal specialist figured out it was a disc issue by the fact that i couldn't bend forward without pain, granted that is a specialist. The PT I went to later on that had a bunch of instruments that she used to measure the muscle weakness and lack of sensation on each side. BEST didn't have any of this. Everyone at the front desk was great but this experience kind of broke my faith in physical therapists lol. Doctors are supposed to be figures of authority and are supposed to know more than a lay person. In this case, I felt like they were totally in the dark. The trajectory of my illness would have been so different if I had found a therapist who knew what they were dealing with. read more

Jen had to undergo knee arthroscopy to address a meniscus tear, and the surgeon's office provided a list of recommended local physical therapists for the post-procedure recovery. BEST PT was on the list, and Jen made an appointment simply because they were the closest provider available within a week, per the surgeon's instructions to start physical therapy ideally the same week. Priya was the PT who helped with recovery over the next few months. Jen was walking again within a few weeks and regained full range of motion in about 2 months. All of the staff were considerate and helpful. read more

I was diagnosed with severe scoliosis since middle school. In the 25 years of seeing countless health professionals, chiros, PTs, best physical therapy truly lives up to its name - they have been the best for my body. The therapists and staff are so knowledgeable, helpful in relieving pain with manual therapy every session and emphasizes in proper exercises that actually help bc it makes the muscles stronger. I found best pt through my friend who also was a patient and at the time doctors had diagnosed that she needed spinal surgery. After seeing best pt, she took on exercise regime and now one of the healthiest ppl I know! Not a coincidence. Im also glad they take my insurance - thankful for this clinic. read more

I've gone to BEST Physical therapy over the years, and have always found them professional and helpful to my situation. I've gone after two separate rotator cup surgeries of my shoulders, for the heel of my foot, and most recently for my knees. I was helped by Chaula earlier, and recently Priva has been helping me. They have a great facility, and always give me sheets showing how to do each exercise. Their therapy has been a big help to me. And the assistants are also very helpful. If I have a need again for physical therapy, BEST is where I'll go. read more

I recently had a complex arm fracture, needed a metal plate surgically inserted into my arm, and was recommended to seek physical theory. I picked BEST Physical Therapy and, after months of three visits a week, am glad I did. The therapists are skillful and keep detailed records. They avoid any unnecessary pain in their exercises and are compassionate about what is necessary. Moreover, they are interesting and eloquent to a degree that their conversation helps distract from any discomfort. read more

This place is a scam. Best physical therapy more like worse physical therapy. They made my sibling's injuries worse and have been non stop billing us for a year despite the fact that we only went to ONE less than mediocre session and have been billed for it MULTIPLE TIMES???????? That's absolutely insane. This place is a scam and I'm shocked it has any good reviews, maybe it's the staff writing it for themselves? Stay away from this place, I mean it with all of my heart. I never write bad reviews but our experience has been so awful that I need to warn others read more

TLDR; AVOID THIS PLACE LIKE THE PLAGUE. This place is only after money. DO NOT GO HERE unless you enjoy throwing your money in the garbage. I came in February 2021 because I had chest pain. The therapist gave me an evaluation but ultimately told me to go back to my physician for them to determine if I had a strain. At the door, they charged me about $130 for the evaluation from the therapist, but the girl at the front reassured me for the next time I come I would only be charged about $110. I went to my physician and came back to a physical therapy session with Vinita after my doctor confirmed that I strained my chest. At the beginning of the session, Vinita said she had to be somewhere and didn't have much time so she was brief. She printed out a list of exercises and showed me how to do a few of them. She printed out a list of shoulder exercises as well because during the consultation I told her the chest strain probably had to do with a shoulder injury I had before. I definitely insisted that my chest pain is too painful to ignore and I wanted only to rehab that for now, but she printed out another piece of paper with shoulder rehab exercises. After only 15 minutes, she then went home and handed me off to her assistant. The assistant gave me an ice pack, and attached me to their electronic stimulation machine, but she also said she had to leave so she set a 15-minute timer for someone else to help me after it went off. After the timer went off, no one even came to help me, I took off the ice pack and unhooked myself from the machine, and had to ask someone at the front desk what to do with the equipment now After that disaster session, I was charged $150 at the door. I decided not to come back after the two sessions and left. My chest strain since then has been untreated, and while the pain has gone down a bit on its own, I still cannot do any upper body exercise without pain. Fast forward to summer, and I received a large bill for the first session, which we called to ask why they charged us again for that and they said insurance didn't cover our treatment. So after a bit of arguing we still paid it. Two weeks after that, they send another bill for the same hefty price, and after calling to say we already paid it, they said that Vinita had given me treatment for my shoulder as well and they have to charge that. She literally just gave me a piece of paper with a general list of shoulder exercises and then sent me a $250 bill for that and called it "neuromuscular re-ed" on the receipt. Even after calling to negotiate with them and explain how we felt, they were very harsh with us and were not willing to drop any of the fees. I work 40 hours a week, and now have to spend practically my entire next paycheck on the almost $1000 total treatment for two sessions with Vinita. Please stay away from this physical therapy site as they are really not worried about your treatment but more worried about how much money they will make. read more

Kathryn, Vinita and the staff in Cupertino took great care of me and helped me recover from tendinitis. I have some good practices to strengthen muscles and improve my balance throughout the rest of my life. Good people and good therapy. Many thanks. Mark read more

The staff here is super friendly, helpful, and knowledgeable. Kathryn helped me with my plantar fasciitis and was very proactive in progressing my program and helping me get better. Location is also very convenient read more

I took PT sessions at BEST Physical therapy for my shoulder injury before and post surgery. I had to undergo rotator cuff tear surgery and worked with PT Priya for recovery. Priya helped in recovery process and addressed my concerns regarding pain and not able to do certain exercises properly. I appreciate her for insisting on doing specific exercises despite pain for getting full mobility and recovery. I received good guidance and got my shoulder mobility back. Thank you for all the efforts and help! read more

I started my Physical therapy for my repetitive strain injury in my arms, worsened over 2 years at BEST with PT Priya. She was very helpful in identifying the root cause of the pain in the neck and upper trap. She helped me to adjust my posture over the months, helped in improving my range of motion and provided me a list of stretches and strengthening exercises for recovery. I'm happy to have gotten an appointment with Priya. She is a very positive and empathetic individual ( Talks about my day during each visit and has an infectious smile. ) She consistently monitored my progress and kept modifying my workout routine. I'd highly recommend her any day. read more

Highly recommend this place. I have an old back issue that I've been struggling with for a few years and finally decided to do physical therapy for it. Chaula is an excellent therapist, very knowledgeable and caring. I did 15 sessions with Chaula and haven't had any problems with my back since. The whole office has always been very friendly and helpful. If you are looking for a therapy place that will really help you, BEST is the best choice! read more

I went 12 sessions of physical therapy and there was no decrease in pain or increase in range of motion as they didn't work on the problem area. They didn't ice the area worked on even after telling them. I was in more pain after leaving then when I entered. Plus they give you exercises you can't perform at home unless you purchase the equipment from them. It was a total waste of time and money. They scheduled me for 12 additional sessions, which I cancelled and told them why I wouldn't be returning. Then they had the audacity to text me about returning. No means no. They are too focused on money and really don't care about helping one recover from an injury. Don't go here if you want to get better. read more

This place is amazing. The staff is very friendly, helpful and knowledgeable. The environment is very professional and clean. However, most importantly this review is for Karlo. Brief history: on 7/2 I took a nasty fall rock climbing and ended up breaking my ankle. Since then I started my PT with Karlo at the end of September and the entire experience has been wonderful. From the moment you first walk in, you are greeted warmly by receptionist. I came on time, and was seen on time, not like at another place where I waited for 30 minutes. This place is very professional. Then I met Karlo who has got to be one of the best physical therapists in the bay area. He is very knowledgeable and very helpful. I am walking now without a limp thanks to him and his staff. The place itself is very clean and they have very unique exercises and routines that help me got on my feet. The session usually is a 30 minutes massage, followed by customized exercise routines with one of their assistants supervising you the entire time, and ending with ice/electro stim. I will update this review as soon as I am fully healed but so far this has been a MAJOR factor in my healing process!!! read more

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I had a pinched nerve between my c6 and c7 due to a bone spur. The staff at the best therapy had done a wonderful job. Niloo, my therapist, was very friendly and knowledgeable. After 10 visits, I am now symptoms free. Strong recommendation. read more

Best Physical Therapy is the best. A wonderful place to get help! I've been going off and on for years to prevent surgeries or after surgery. Shout outs to Chaula, Priya, and Kathy the owner. Has two convenient locations- Cupertino and Almaden! read more

Stacy helped me with knee pain and I had a very good experience with her. She's very kind, empathetic and knows how to get things right. Thank you so much Stacy!! The entire team is great! read more

I think this physical therapy establishment has a sound and holistic approach to a person's injuries. They have been helpful to me and my son and so I'm willing to come here and private pay for their services. I'm feeling much better - Thanks! read more

I chose this place after some research and the fact that it was close to my home. In total - I had 3 visits with 2 PTs. I had a knee surgery and visited them 3 weeks post surgery. I have visited quite a few PT places before. I would rate this place the worst due to the following reasons- the PTs seemed condescending, rude and absolutely did not make me feel that they are a part of my team in helping me recover fast. The Physical Therapy assistants on the other hand are friendly and competent. In the first "eval" appointment the PT only gave me a few exercises and asked me stop some of the exercises given from the hospital. I complied with her directions. Due to the holidays, I had my next appointment with another PT. The second PT was absolutely uninterested and gave me only 1 exercise, and massaged (there was no explanation of what and why she was doing it). She then measured the ROM and that was the end of the visit. So I lost another week by not having an engaged PT who was looking at my recovery. The week after (now 4.5 weeks post surgery), I had an appt with the first PT. In this appointment, she mentioned, "your doctor won't be happy with you. You might have to have another surgery." This type of negative discouraging comments are least expected from a Physical Therapist. Also there was a particularly aggressive exercise that she asked me to do up to 7 times a day. I wasted precious 3 weeks to reduce knee stiffness and maximize post-operative range of motion working with these PTs. The therapists that I had interacted before from other places (for my kids' sports) are encouraging, candid, yet positive. I changed to another Physical Therapy place- where I have a great PT and my ROM increased 20 in 1 week. She has specifically asked me to continue with the exercises that the PT here asked me to stop. My new PT also mentioned that I should never do aggressive exercises 7 times a day because it worsens my inflammation, which in turn worsens my ROM. I followed my new PT's advice, and am doing much better now. read more

I chose BEST physical therapy after full knee replacement surgery and my PT, Stacy, worked me diligently and professionally to get my flexibility and mobility back. I highly recommend BEST, and especially Stacy. read more

Don't resort to steroid injections, pain pills, or simply living with physical ailments! The folks here at BEST Physical Therapy can help! From the receptionists, to the therapy assistants, and of course the PTs themselves...all highly professional and knowledgeable. I came in with sharp pain in my thoracic spine, which two doctors had diagnosed as a slightly inflamed disk. Both doctors had advised I receive trigger point steroid injections in that area of my spine...and to start a heavy dosage of ibuprofen daily (indefinitely). An MRI later confirmed this to some extent, but still didn't explain the pain I was experiencing and the ensuing lack of mobility. I declined both doctor's recommendations (as I commonly do...), and decided to pursue physical therapy. After some research and asking around, I stumbled upon Mike Chin at BEST in Cupertino, CA...and couldn't be more thankful that I did. Mike Chin took the time to thoroughly assess the situation based on determining what the movements were in the first place that resulted in injury. With that info, in combination with my limited mobility and pain...Mike was able to determine the problem. He concluded that although my upper traps were developed well, the lower portion that runs along the spine was not...and was affecting the surrounding area. This resulted in some tweaking of my vertebrae, tightening up of my rhomboids, a very restricted levator scapulae, and neck...in addition to some pretty limited scapular mobility. To make a long story short, HE FIXED THE SHARP PAIN I WAS EXPERIENCING IN ONE SESSION!!! I had a long road ahead of me with several more PT appts as well as tons of accessory work, and am just now reaching 100% again...but the point is, I have attained this goal without a single milligram of steroids and/or ibuprofen. Thanks Mike for actually listening to what I was saying, not providing me with some generic blanket diagnosis, and fixing the issue with such poise. If you have a nagging physical issue that other docs, PTs, Chiros, etc. have not been able to rectify...give BEST Physical Therapy and Mike Chin a call! read more

I was treated for an ankle injury by Vinita who was excellent. I appreciated her gentle and engaged manner and that she tailored a program for my particular needs. She gave good explanations for why each exercise was important and that kept me motivated. Highly recommended. The assistants were also very good. The reason for less than 5 stars was that it was a bit chaotic getting and keeping appointments and figuring out billing. read more

I went to best physical therapy in Cupertino recently, upon a friend's referral. I suffered from frozen shoulder symptom, and was hoping for a gradual recovery. After several weeks of treatment there, I made significant progress, beyond my expectation. The entire staff, from physical therapists, assistants to receptionist, are courteous, professional, caring and extremely careful. A special shout out to Pria, who attended to me many times during my visit. The facility is well maintained, however, staffing level is relatively thin, compared to the number of patients. It can use some more help :) read more

One or two Therapists are good, others are not. They change the therapist without notice despite specifically scheduling for a particular therapist. The place is not clean and got viral infection from there (did not visit any other places for several days other than this one). read more

I have to say, that this is the best place! I had to come here for several months prior to a surgery, and then for several months after. My therapist was Karlo, and I also worked with Kumi. They were both really wonderful! The front desk staff are also very friendly. I was always greeted with a Hello and a smile. Karlo really tried everything he could think of to help me avoid surgery. I ended up having to have surgery in both calves and feet, and he was awesome working with me to gain back strength and flexibility after surgery. I highly recommend this facility. ( the only reason I didn't give 5 stars is due to a billing issue.) read more

I was diagnosed in early January with arthritis in my right knee. My doctor prescribed PT and after a recommendation from another friend, I tried BEST. To my surprise, after just ten sessions with Swathi, I no longer have any pain in my right knee when I climb stairs, jog on the treadmill, sit for long periods of time or going down stairs. Swathi helped me to strengthen the muscles to compensate for my arthritis and improve my balance. I was so happy with the attention they gave me at BEST that I recommended it to my husband who just had shoulder surgery to repair his torn rotator cuff and bicep tendon. This is a great place as they want to heal you, provide you with the right tools and exercises to keep you from having to ever come back. I highly recommend BEST Physical Therapy if you want to work hard for a healthy recovery and keep working hard to avoid surgery. read more

The dedicated BEST staff has successfully worked with me on back, shoulder and knee problems. The therapists are very knowledgeable and have been of great help! The therapists and assistants patiently and respectfully coached me through a variety of exercises until I could perform them correctly. Unlike some other organizations, it's always been easy for me to make appointments that fit my schedule. I highly recommend BEST. read more

I went to Best for my wrist and Vinita is thorough and knowledge. Once I made progress, she will recommend a further exercise for me to work on. So I will be able to make improvement quickly. Vinita paid attention to detail, and made sure she covered every part of my injury part. Thanks Vinita for offering the great quality care from Best Phusical Therapy. read more

I had total knee replacement three months ago and have been very happy with my physical therapy at BEST. Chaula has been wonderful. She is incredibly knowledgeable, but my favorite part is that she is empathetic and gentle, especially when I was in a lot of pain early in therapy. I have made great progress thanks to her wonderful care. If I have any more PT needs in the future, I will return to BEST and Chaula. read more

I've been working with the staff on a shoulder and neck injury since April and everyone is so nice and supportive, and come up with really great (torturous) exercises that help a ton in the long run. I really like this place! read more

My doctor recently prescribed physical therapy for a left knee problem and I have just finished my 12 sessions at BEST. My therapist Kathy was terrific. Not only did she help me solve my knee issue, but she also provided advice on the form I was using for sitting, standing and walking as well as the exercises I do each week at bootcamp. She explains the "why" of everything and helps you prevent future problems as well as solving the problems you already have. All of the staff are friendly and helpful and the facility is clean and sunny. You definitely feel welcome at every appointment. read more

After 4 back surgeries I finally found a place I can can rely on for therapy. Staff friendly, appointments conveniently scheduled. Therapist with gentle hands, dedicated to their patient. I definitely recommend BEST they're the best! read more

Sorry I didn't complete this review a few years ago! I was very pleased with the shoulder PT I received at BEST. In fact I have been treated at BEST for post surgery for each of my shoulder surgeries! Everyone was very professional and friendly that is why I am about to call them again to handle another PT problem I have! Obviously, I highly recommend BEST read more

The team at Best is knowledgeable, professional and absolutely great to work with. Kathy was my primary therapist and worked with me to help solve my issues. I very much appreciated the plan she put together for our actual appointments as well as the "homework" for the week. BEST made me realize that the actual onsite work was only part of the solution. Kathy helped me stay focused on working the problem and getting better in a fast and safe way. I could not be happier with the experience. Thank's for getting me put back together again! Mark Schuster read more

The lady who made appointment with us said there will only be $20 for each visit and everything else is covered by insurance. I asked again in person upon our first visit. She confirmed: only $20 per visit - no other charges I have to pay. We paid $20 cash for every visit, then got a bill several months later for all the other charges that we were told not to worry about. Had I known this would be so expensive, I would have decided not to go. So if you receive similar advice, try to get it in writting. Therapist was just OK. The exercise did not help, although the facility was nice. We will not go there again. read more

Carlos and Kathy are great. I have known them for many years. Kathy is extremely knowledgeable and experienced at what she does. Their core training classes are also very useful. The assistants who help with exercises, icing, stem etc. are very friendly and kind. I highly recommend Best Physical therapy. They have helped me recover from fractures, knee injuries, neck and back issues and also with ongoing chronic pain. read more