Great experience with this office and a very competent Dr. Lampley. The medical practice could use…read morea different office location with a bigger lobby and better parking. There is a receptionist that could use some people skills, maybe she was stressed because of a tech glitch with her computer. The great care provided makes up for it. Obviously people that are coming to the doctor are already somewhat stressed out and the first person they see when they check in makes a difference. Keep up the good care and thank you.

BEWARE! Once again, SOS billing department has raised the bar on terrible customer service. I had…read moreto go to elsewhere to ask a doctor to fix my painful hand. Dr. Lampley did a great job on my right hand surgery, and did the same on my left. I've been having pain for months in my left hand and it's now pretty unbearable. I was refused an appointment to see him in September about it because their billing department said I owed them money, WHICH I MADE COPIES OF MY RECEIPTS FOR THE 10th TIME and gave them to them to PROVE I was paid to date! It's been a nightmare for 3 years. I owe them nothing! I've kept receipts of all payments and have had to keep proving it, yet they still insist I owe them and had the GALL to send my account to collections! (My credit score is 850...). And now my hand is really hurting so no choice but to seek medical attention elsewhere. Also, I've had a lot of surgery and I've never had a surgeon charge for the 1st follow up visit after a surgery, have you? That's legitimately the only copay I (supposedly) owed them, so I just paid it. But I find this very fishy because when I went to my follow up appointments after each surgery they didn't take any payment (I offered) so I assumed it was included with the surgery copay cost, as is the norm. They changed their minds much later on and decided I owed for those 3 visits? That's not right! I had 3 surgeries with SOS surgeons and they charge for the post-surgical follow up long after the fact?? Hmmmm.... Anyway, when I politely called and asked to speak to the St. Augustine office general manager today to discuss this, they refused to give me his/her name and said they couldn't give out that information. Lol. This is a public business. You can't give the name or contact information for the general manager? Again - such bizarre business practices! Dr. Lampley I have no complaints about, I would not have another shoulder replacement with Dr. Jones, and I highly recommend the PT and OT team, but the billing department refusing my hand appointment (for a problem related to a surgery at SOS) because of a messed up billing department is deplorable business practice. Not to mention the fact that after all of my correspondence or calls NOT ONE PERSON has reached to me via call or email to help resolve it, even though it's THEIR mess, (at my expense)! I had no choice but to use this platform to warn others because they've not tried to help fix their billing issues. I can't be the only one in this position... I'm sure there are others who are in the same boat. I have a 4" stack of correspondence with receipts that I've sent with no response. Beware, and keep your receipts! If I could afford to retain a lawyer to take them to court, I would. I actually looked into it but can't afford the retainer. Sucks that they get away with this... Shame on them! What they're doing is unjust. (Legal Aid was of no help- but said it was considered Medicare fraud to charge people more than their Medicare copay for services rendered...) I'll just warn others for now, since I guess that's all a person with a limited income can do.

PT Solutions is a great facility! The entire staff work very well as a team. They definitely do…read moretheir very best to support you and your needs.

The staff at PT Solutions are great! Quality of care is well thought out and the PT's knowledge…read moreexceeded my expectations. The facility is clean and well taken care of. They play some really great music. They hire some really fantastic students too who are educated and empathetic and have so much potential!

Horrible - my mom was admitted and had to go back to the ER. Short staffed. They never did a…read morecomplete intake on her. Tried to talk us out of taking her to the ER. Not happy.

Nice and airy. Not depressing. Staff was pleasant and helped me with advice for caring for my…read morehusband in therapy. Meals were great. Activities daily, grounds well kept making it pleasant to walk outside in the courtyard. There were different seating arrangements to give you privacy while visiting patient. Highly recommend

They took very good care of my husband. He recovered from rotator cuff surgery and we went down to…read moreFlorida where he started his PT. Thank you!

From the owner: CORA Physical Therapy St. Augustine offers a range of services including physical, occupational and…read morespeech therapy, general rehabilitation, sports medicine, auto injury rehabilitation, work injury, rehabilitation for seniors, plus more. With direct patient access and 24-48 hour scheduling, we'll have you on your road to recovery with one of our licensed therapists in no time. We accept 4,000+ insurances and can treat our patients in-clinic, telehealth (virtually) or in your home. The health and safety of our patients is always top priority.

Terrible first impression, thought Brooks Rehabilitation was very reputable, wrong! My wife and I…read morevisited Brooks Rehabilitation today to inquire on some phyiscal theraphy for my Wifes back condition. When we first entered facility, there were two Glazed glass windows, not open with no one to assist, or welcome you? There was a QR code on window that you are instructed to use to check in, once we scanned the code, we were asked questions about our child check in and could not move forward with process? What child?? Went back to windows, could see folks behind window, we tapped on window, no help? We tried again with QR code, same result. Wraped on window no help. Very frustrating, left and went accross the street to different Reabilitation facility and they welcomed our business. Very disappointing as my wife has used Brooks in the past.

I broke my ankle and had home healthcare and home therapy from Brooks. They had a home health Nurse…read morecome once a week and a caregiver to give me a bath. Then I had physical therapy. Very happy with everyone that came to my home

Front reception was excellent. Every dr office I've been in for the past year has horrible front…read moreoffice personal... Kudos to Brooks for hiring awesome people. Our scenario was complex with an underage minor leaving to college early and needing a transfer with crummy insurance. The receptionist was well informed and patience... super patient. The OT was great too... definitely recommend. Was worth the 40 minute drive we had to 'make insurance work'

Great young physical therapist that go the extra mile to get you healed and out of pain. Very happy…read moreI found this place recurring visitor.

Therapist are to young they are more like students. The place is small and it seems that they over…read morebook, too many people.