Currently waiting in the ER now and it's packed and the nurses are stressed. But would like to…read morepoint out that Gabby at the front desk is doing an amazing job and she's trying so hard to make everyone happy. She's a gem!

I spent 13 hrs. in the ER waiting to be seen by the doctor. I was having chest pains and shortness…read moreof breath. I was evaluated pretty quickly. It included blood pressure, EKG, blood work, urinalysis, etc. This ruled out a life-threatening emergency . I was reevaluated every few hrs or so. At that point, I could have left since a heart attack was ruled out, or I'm sure I would have received immediate care. A triage nurse has extra training in emergency evaluations. I was seen by the doctor after 14 hrs. of waiting and then admitted for two days. This is just my opinion. I think a lot of the people in the ER could have gone to an urgent care or waited to see their doctor the next day. Some people did leave. I guess they decided they weren't that sick. The wait time is ridiculous, but what can the hospital and staff do when people keep coming in. There are also ambulances coming in as well. The staff did their best to make people as comfortable as possible. In my opinion the staff work very hard to take care of the patients. I don't know what the solution is, but I do know it's people much higher up that need to fix the problem . It's sure not the staff.

On April 16th I had an appointment with Gastroenterologist/Endoscopist Doctor Micheal D' Astice, MD…read moreto have a colonoscopy screening done. From the time I entered the preparation room to the time I left the hospital I was treated with care. Dr Micheal D' Astice performed the colonoscopy screening with a precision professional mindset. He was polite, courteous and caring throughout the whole procedure. His staff Admitting RN Megan V, Procedure RN Anthony and Jenny as well as his Recovery RN Dania treated me with professional polite care. Christ Hospital and Medical Center is in a class by itself. They hire only the best professionals to staff their hospital. I'm glad I chose Dr Micheal D' Astice for my colonoscopy screening. Thanks Dr Micheal D' Astice and staff for your professionalism and caring attitude. Patient- G Clark

What a load of crap. Like hospitals aren't gross enough. Management thinks this is good enough…read more This was after 18 hours in a hall in the ER. If you treat your halls as a room then the employees need to behave like the hall is a room

Dr. Jerome Daly has been my physician for over two decades and I am thrilled that he just moved his…read morepractice even closer to my house in a brand new building. Dr. Daly is an excellent doctor who knows lots about medicine, human beings and my health. He has seen me through pesky colds, hospitalizations, tears and everything in-between. Sometimes he sends me on to a specialist and they are always good choices. I also love that he is affiliated with Advocate South Suburban Hospital, my favorite hospital in the area. And, he has a great personality - loves to discuss books, politics and his Jesuit training. It's too bad that I am usually sick when I see him because he's an upstanding human being besides being a great physician.

This review is for the facility but specifically for Dr. Jerome Daly…read more Dr. Daly has been my doctor for a dozen years now and has seen me through various medical issues over those years. He's a consummate professional but also an outstanding human being. He practices medicine with skill and compassion. Now I just hope he stays in practice for at least a dozen more years.

We switched to Riverside Healthcare in Frankfort due to it's location. The past few times that I…read morehave needed to see a doctor, I was told that one of the doctors left and the others were busy seeing those patients. Long story short, I was unable to be seen for quite some time. That is not acceptable when you are ill. I went back to my former doctor in Orland Park where they will ALWAYS make time. That makes it worth the farther drive. The Urgent Care facility that has opened at Riverside, however, is wonderful for certain situations. We will be continue to use it when needed.

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

Referred by my kiddo Pediatrician. We were in New Lenox for a Cardiology appointment. Very clean…read moreoutpatient clinic! Busy! busy! busy! Full room, but the ladies communicated well and organized. Patients were in and out Fast and efficiently! Not sure if you need an appointment but I will definitely recommend! . Doctors were very informative and knowledgeable. Nurses were friendly and very professional. Great clinic. Oh yea! There was complementary VALET!

I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

Was in and out in less than 40 minutes! They ran the appropriate test quickly and prescribed…read moremedication. They still sent sample to lab to get tested, just in case it's anything other than expected. They were all great and super friendly! Refreshing when you're going in for pain/symptoms or not feeling well.

NP was fantastic, spent time helped my situation was very thorough and kind. I wish I could see her…read moreas a regular patient. That's when u know you get quality care. Thank you!