During a recent re-finance, I needed to get a third party water quality test and I needed the test…read moreto be completed in two days time. Those two days just happened to be over a weekend. Of course. This ADEC Certified Testing Laboratory was able to assist with this short notice request and provide a result over night. And these were the most helpful and service orientated business I have had the pleasure to work with in the Fairbanks, Alaska area ever. I highly recommend POLLEN ENVIRONMENTAL, LLC. I learned they have been in business in Fairbanks for a very long time. It is a good feeling to help out a home town business and know that they appreciate your business as much as I appreciate their professionalism and customer service.

Great product. Good service. I got a window 2 years ago and am ordering another.read more

Chris does my lawn and he and his team do excellent work! Him and his workers are so nice and…read moreaccommodating. I trust this business through and through!

Wow. Can you say the best landscaping company in town? I've been all over the country in the…read moremilitary and the lawns that Chris cuts are the nicest and cleanest lawns I've seen. His professionalism and dedication to excellence is second to none and I will continue to use him for my landscaping needs.

Called to get the locks changed on my rental house and Larson's was able to accommodate in less…read morethan 72 hours. Price was reasonable for the install of all locks and the door nob my contractor neglected to install when he finished the garage.

Called to get a key made for my car because I lost mine. They wanted me to take the door apart and…read morebring the lock in, so they could make a key, then come out and program it. They would not give me a straight answer on the price. I called fairbanks locksmith & key, and he said it was $250, and he could be out there that night. He came out and made a key on the spot that without taking my door apart. Larsons needs to get it together.

We have done business with Chad Presley for a few years now and his work is fantastic!! Our store…read morehas MANY windows (including second floor) and Chad handles them flawlessly. In 2020 they came and cleaned the interior windows on Memorial Day to make it easier on us and our customers. Chad is very personable, integral and really delivers a great service! He even power washes our shopping carts and forklifts. Tim Erickson General Manager Cold Spot for Healthy Pets

Presley window service was awesome he was efficent and thorough. He moved stuff out of the way…read moreinstead of just washing around it. He did an amazing job would definitely recommend to friends and family!!

Welcoming and helpful from the initial phone call! They were quick and efficient from estimate to…read moreinstall!

I highly recommend Hoffer Glass. We have purchased windows and doors from them for two separate…read morehomes; one replacement in an existing home and one for new construction. The employees were friendly and beyond helpful. I love that they offer a wide variety of products to offer and the energy efficiency such as triple pane with low e and argon. So many door options! We had such a wonderful experience both times and I would highly recommend Hoffer Glass. They were knowledgeable, friendly and we were so happy with our windows and doors!

The crew they have does good work but the organization of the business is lacking. They didn't…read morereturn my call when I tried to get a quote. Upon follow up, I talked to someone in the office and got a quote for installed gutters or just fabricated gutters. I decided to go with the installed but told them not to do the downspouts, that I could do that part myself. I was told that it would be at least a two week wait(which sounded reasonable) and that I would get a call when they figured out the schedule. Without warning, they showed up at my house with no call ahead, I talked to the foreman and told him that I wasn't expecting them and found out that they only had an order to make the gutters but not install. I told him about my call for a quote, that I had set up for install but that they were to not do the downspouts. I had to leave but my nineteen year-old daughter was there if they had any questions. They did the install but when my daughter saw them doing the downspouts, they said that they might as well do them while they were on site. When they left, they didn't have my daughter sign a work order, they told her that I would be invoiced. I got the bill three days later and it was over budget due to the downspout install that was not ordered.. I called to discuss the issue, bringing up what I had ordered, that I was never called with an appointment date, that the crew had the wrong orders. I told them that I had no problem paying for the gutters and I would pay for the materials on the downspouts to offset their costs but I couldn't pay anymore. We could not come to an agreement on the charges. Like I said, my issue is with the management. You should always confirm an order and have the customer look at the work order and sign off that is the work that they want done, period. When the customer contacts you with an issue, don't ever be rude and tell them that it must be their mistake because your staff would never write an order down wrong. After working with a neutral party, we were able to resolve the issue by removing the downspouts from the home and bill. I am satisfied with this outcome.

A few years ago, I had them come out to give me an estimate, and the guy was extremely friendly and…read morecool. However, when I reached out to them this year (on two separate occasions) about fixing a small leak, I could never get through to anyone, and no one ever got back to me. To me, this seems to indicate that the business is rather unreliable and unprofessional.

3 years ago, Scottie's applied plumbers putty around the sink strainer in my 83-year- old mother's…read morekitchen to stop it from leaking, then reattached the drain pipes under the sink. I was skeptical, from the start, as their estimate was written on an old auto body shop's estimate sheet. The worker finished the entire job in about 30 minutes. The sink strainer install was great. However, they charged her for all new piping under the sink when they had clearly just reconnected what was already there!! AND... adding insult to injury... (ed. Note~ I am a certified teacher, and have always been good at math.) Someone explain how: 1- Kitchen sink strainer with putty(le try s say $30 on the high end) + 30 minutes labor ______________________ $750.00 Do these fools charge $1,440 per hour for labor?!! Because thats what it works out to after subtracting the cost of the strainer...which is the only part they provided!!! or do they just take advantage of little old ladies?!! It seems to me that their bookkeeper shouldve noticed and corrected such an egregious error!! To top it all off, he used the Square and is phone to charge her, said he'd return with a receipt, and never did. Not in person or by mail!! Now this might've been a one-off screwing over of a customer, but somehow I don't think so!! They saw a vulnerable customer, and took full advantage of her lack of knowledge!! Scottie's will never receive 1 second of work from us in the future, and I'd advise everyone else to avoid them as well.