I've been going to Mark for years and he's always been an honest business owner. That's giving me…read morethe best service ever just recently. We had a ton of country that started a stall at a stoplight and while you go to other people in town like Palmen Motors who would actually charge us thousands of dollars to replace a lot of stuff as a simple oxygen sensor and he replaced it in the car runs like brand new I could not be happier with Mark. He's an honest guy. Gateway is also a great place for a simple oil change. I will always come to him for any type of needs that I have, and if he can't handle it, he'll actually tell you who can do it that he trusts. If you're looking for a good, honest business to work on your automobile, at a reasonable price, Gateway Service Center is the place to go. I highly recommend them.

My son and I were driving to visit colleges and my vans brakes started grinding and making noises…read more I just had them installed in Chicago a few days ago. Even though all they're bays were blocked. They jacked my van up and found that a caliper bracket bolt vibrated out. They were able to locate a bolt that would work and got me back on the road within 30 min. Great service and honest work. It's hard to come by.

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Hubby took his 2016 Impala in and received quick and efficient service. He was impressed and will…read morebe taking my car in for service as well. Keep up the great job and if you need services check them out!

Left fuel sensor detached when I picked up my car and told me it wasn't their mistake. This was…read moreafter paying them $500 for repairs on my car. Won't be giving them any more business.

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

When I called to inquire about specific services and prices, Andrew answered each question with…read moreconfidence and ease. He was friendly and patient when I asked for the bottom line of what I should expect to pay after services rendered, he told me flat out what the cost would be. Additionally, this business honors military service members with a 10% discount. As an Air Force retiree, that was a pleasant bonus! I met the mechanic who worked on my vehicle and as a female, I appreciate having a female mechanic work on my vehicle! Seriously, fed up of male mechanics creating and/ or exaggerating non-issues concerning my vehicle. (Referring to Zeigler Toyota Mt Pleasant - rip off). My mechanic, Liz, professionally identified 2 issues I knew need addressing. I didn't get a laundry list of "issues" ... just what was critical. My vehicle runs smooth again thanks to Liz's expert work. Integrity is essential. This place has it!!! I will continue to recommend this place to family and friends, in addition to making this my home for automotive repairs/maintenance. Give them a shot and find out for yourself. You'll be happy you did.

Customers beware! If you want your car fixed at a competent…read moreauto mechanic this is NOT where you go! A+ Auto in Sturtevant gets a F. We brought our jeep here with the assumption it was the starter because it wouldn't turn over. They replaced the starter without running diagnostics. The first starter made the car shake so they replaced it again before we picked it up. Cool, love that they took action. After 2 replaced starters, we paid over 1k and pick up the Jeep. A day after we picked it up, the car wouldn't start again. They asked us to tow it back to them to check it out. WE paid to get it towed back to their shop. They said they need to run diagnostics, which would cost $180 to figure out what was wrong. We refused to pay that because they should have done that from the beginning. They ran the diagnostics and determined it needed another starter and replaced the it for the 3rd time. They did up not charge us for the diagnostics that they should have done at the start. We drove it for a day and then it wouldn't turn over AGAIN! We decided to bring it to a different mechanic because after 3 replaced starters, A+ Auto must be incompetent. The starter was replaced a 4th time along with some other issues being fixed that were never diagnosed by A+ Auto. They blame us because there were other things wrong. When you bring your vehicle into a shop you are trusting that they give you reasons why the vehicle is not working. If by the 3rd fixed attempt, it continues to not work, how can we trust this shop knows what they are doing? Now comes the customer service part...I contacted the owner Chris at the beginning of June. I called 3x and left messages. His staff, Brandon, called and left me a message on 6/16/26, saying he gave Chris the message but he was busy and would call me asap. During this time Chris spoke with our new mechanic who told him he replaced the starter a 4th time and found other issues. So now 7/7/26 rolls around and I call again hoping to talk with Chris and make this situation right for the work they were not successful at. I spoke with Brandon and said I want to speak with Chris by the end of the next business day or I will be writing reviews on my experience with them. Surprise, surprise! Chris calls me the next day (7/8/26). He apologized for his delay in calling me stating he lost the post it note (it is only a month later...). He talked in circles on how his shop replaced my starter 3x and it is not their fault that it continues to not work. It was our fault that we wouldn't let them do diagnostics...but we did. He said he trusted our word that it was the starter and that is what they fixed. He said after the 2nd failed starter, they offered us diagnostics but we refused. No! We wanted diagnostics but didn't want to pay for something that should have been done from the start. Little did he remember, they did run diagnostics after the 2nd failed starter (see attached receipt). This shop takes no accountability for their poor work. They charged us for work they failed to fix. Instead of working something out with me, the owner accused me of talking over him when I was just sick of him talking in circles. I understand parts can malfunction but 3 times within 2 weeks?! This isn't a part problem...This is a shop problem. This is an owner problem. This is a mechanic problem. So over 1k later in parts & mechanic fees and over $400 in multiple tow fees, we brought it else where. Thank you A+ Auto for your failure to be competent mechanics. Thank you for your wonderful customer service in making this matter right. NEVER GO HERE

Needed to have a repair on my car. I was over quoted at another shop. They were able to give me a…read morefair price for quality work, done in a timely manor. Haven't had any issues since the repair was done. I was thoroughly satisfied with their professionalism and the results afterwards. I would definitely recommend bringing your car here if you need work done.

they made sure to take extreme caution while working on my car. Very clean, honest, and respectful…read moreplace of business. Thank you !

I brought my truck in for a manifold repair and they got it done very fast and for a very…read morereasonable price 10/10 will be coming back

The work they did was good. I had to wait approximately a hour & a half after the appointment time…read morebefore they started working on my truck. They had to remove the broken bolts on the flange between the muffler, & catalytic converter. Then replace the bolts, & gasket. It took less than half an hour, & they charged me for a full hour of labor ($120) & I supplied the parts. I believe that the labor charge was excessive for the work they preformed, & the time required to complete the repair ?

We had an enjoyable experience at Anastos Motors. Joe Rangel was our salesman. He was friendly,…read morefun and informative. We pulled up and the car we were interested in was ready and waiting. Looked like it was washed and cleaned just for us. Joe answered all of our questions regarding the vehicle. We moved on to the financial portion of the purchase. Larry was very knowledgeable. Was very clear and took his time with all the paperwork answering every question we had. Thank You Both! Gayle S.

Got what I was looking for and what I wanted for my trade in. Great service, would recommend.read more