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    Silver Lining Dentistry

    4.0 (4 reviews)
    Open 8:00 am - 5:00 pm

    Services - Silver Lining Dentistry

    Cavity treatment

    Dental bridges

    Crown installation

    11 More Services

    Crown cleaning

    Dental exams

    Dental implants

    Dental sealant application

    Dental veneer application

    Oral surgery

    Orthodontics

    Tooth bonding

    Teeth cleaning

    Teeth whitening

    Tooth filling replacement or repair

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    Louisiana Dental Center - Kenner - Terrible place SHADY PRICES

    Louisiana Dental Center - Kenner

    2.9(14 reviews)
    0.8 mi

    Please note that this review has no bearing on the care that I've received from Dr. Koon, he is a…read moreGREAT doctor! A doctor that is probably under the assumption that I missed an appointment. The truth is, on February 5th, I was due for a cleaning and a "try in". After sitting there for about 25 minutes past my appointment time; I was called up to the desk by Maritza (spelling) and told that "it was too early to have my teeth cleaned" (my insurance wouldn't cover it) I wasn't given the option of paying for the service. I posed the question: why wasn't I told this when I booked the appointment originally OR on the subsequent phone call that I'd placed the day before". She responded: are you keeping the appointment? I didn't answer because I was upset and took my seat. Me taking that seat was my answer. Maritza calls the office manager Jamie Montz. She was so very nasty in her demeanor which put me on defense immediately! Keep in mind, the employees had children behind the desk, playing. Out of control. Another employee had a cake delivered by a patient and the 2 people that accompanied him. They were taken to the back to have services rendered to them. A couple of patients... waiting, commented about that. I asked Jamie for a supervisors contact information and she slapped her card on the front desk and informed me that "she was it". I was so HUMILIATED at this point. To add insult to injury; when the young lady came out to bring me back for my "try in" Jamie put her arm out in a racing motion on the employee and told her that "we won't be seeing her today". I think her name was Jordan...she didn't know which way to go, but, I did. I went out the door. What a start on my BIRTHDAY! Long story short, I didn't get my try in for my partial. It's sitting over there. No one from that office reached out to me as of this day 3/4/2026. I did reach a very nice employee in the Garyville office, who put me in touch with her supervisor and I lodged a complaint through her. Something needs to change about that front line representing all doctors on staff there. Color was brought into the conversation. And Jamie made sure I knew that she'd had her say, it was final and "IT" ended with her.

    Went here for a cleaning this morning and already can't wait to go back in 6 months. The ambience…read morein the back is so happy!! I mean who wants to go to the doctor?! I kind of didn't want to leave. The doctor was singing, "don't worry, be happy," and that's when I thought I can't wait to leave a review for Dr. Coon and his dental hygienist, Tori. She was the best. So friendly, kind, informative; definitely the person you want to see for a 9:00 AM appointment. She gave me a toothbrush for my baby at the end when I told her he just got 2 teeth in and then scheduled us for our next appointment. I hope I get the same team next visit. For those wondering : Dr. Coon and Tori (Victoria McCarson R. D. H.) Care Quality is 10/10

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    Reception

    Silver Lining Dentistry - generaldentistry - Updated June 2026

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