This facility is 2nd to none. From the time she arrived our mother felt right at home. We wanted…read moresomeplace that was kept up well and would reflect the kind of home she would have chosen for herself. Being able to add her favorite Coukoo clock to the room and provide her favorite snacks was just an addendum to the level of care she received. The owner, Myrna has done an excellent job of leveraging what is clearly an impressive professional career in nursing as I observed a level of care with my mother that I had not seen in the months she had spent in a top rated facility. I have the team of care givers at Happy Adult Care II to thank for the final month with mom having moments of laughter and quite visitations filled with love. Bernadette "Bernie" became her constant companion throughout her time there and Zeny her world class chef if you hear her talk about the catfish. I can't thank you enough for making her favorite foods! She had missed good food and you brought all of that back for her in her final month of life. Tong, I know you worked hard to get her TV channels right - I saw your handiwork at each visit, even if you were off duty. And Beth, I know we seldom crossed paths because of your shift but I cannot tell you how much I appreciate you and the full team of care givers keeping watch over my mom throughout her last month on this side of heaven. Myrna - you have been a wonderful care giver, your text messages, video chats and photos were such a blessing to our entire family. I pray you add to your impact on this precious demographic of our society by opening more homes and leading as compassionately has you have this one. You are a blessing! Thank you.

I'm one of the lucky performers in rotation at Silverado Red Rock, and I have to say that the…read moreentire staff has just been great to work with (gig or no gig). The caregivers always have a smile and a warm greeting. They're consistently present, attentive, very kind and patient with the residents. I love how they always jump in to dance and encourage the residents to participate - it's makes for a great time for me and all in attendance. The residents are always neat & clean, and the place is spotless! They receive beautifully displayed snacks during happy hour. Honestly, I can't say enough good things, It's genuinely one of my favorite places to perform and I look forward to it every time. If I ever needed a place for a family member, I would not hesitate to choose Silverado Red Rock.

From caring for both of my parents at home, I eventually reached the point where I could no longer…read moredo it on my own. Knowing that Las Vegas doesn't always have the best reputation in healthcare, I was nervous about finding a place that would truly care for my aging parents. From my very first tour of Silverado Red Rock, I was impressed--and even more thrilled when I saw there were dogs living on the premises. The time my parents spent at Silverado was truly a gift. I've wanted to leave a review for a long time, but when you're still working, visiting often, and carrying so much on your plate, it can take a while to find the right moment. Both of my parents recently passed and now I can reflect back and say without hesitation that choosing Silverado Red Rock was one of the best decisions I could have made for them and me. The staff treat every resident with dignity, respect, and genuine love. My experience was that you are treated like family here. Most often you'll be greeted by Bob, the dog, wagging his tail at the front door. What impressed me most was how everyone--from management to front desk, kitchen, laundry, physical therapy staff and maintenance--interacted with the residents daily. No one was "just doing a job." Silverado brings real life and joy into the community with endless activities: cooking foods from around the world, live music, Sunday services, spa days, exercise groups, themed luncheons, nightly movies, and field trips around town. The staff actively engages with each resident and honor them exactly where they are in life. One time while visiting I learned to play Lotería with the residents while sipping "mock" margaritas. Was it 100% perfect every single moment? Of course not. But for my parents, it was absolutely the perfect place. They were safe, celebrated, and deeply cared for. Both of my parents have since passed, yet I still stop by to say hello--because that's how much the people here became part of my life too. I'll always be grateful for the love, dignity, and family Silverado gave to my mom and dad. And if you want to know more, here's why I would give Silverado a solid five stars: Dignity: Residents eat in the dining room with real plates, silverware, and glasses. Whenever possible, people are taken out of their wheelchairs to sit at the table. Daily care--from bathing to dressing--is done with gentleness and respect. Even when memory is faltering, residents are still engaged in meaningful ways, whether helping cook or simply being asked about their lives. Respect: Residents are kept active and involved. I was nervous my mom might end up sitting idly in front of an iPad, but instead she was busy and engaged every single day. Staff brought joy to sing-alongs, styled women's hair for themed luncheons, gathered residents for the Super Bowl, and made sure no one was left out. Genuine Love: I witnessed staff hugging residents, complimenting them, and making them feel special. I saw kitchen staff go out of their way to just say how beautiful someone's hair looked. I saw front desk staff walking with residents to their rooms, or stopping to ask how their day was. Those small acts of love and kindness happened all the time. If you're searching for a place where your loved one will not only be cared for, but truly loved and respected, Silverado Red Rock is it.

There are no words to express the gratitude I have for the care provided to my father by the TLC…read morefamily. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with the progression of Alzheimer's. As a nurse practitioner, I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shut down in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provide that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while the staff was also sitting with him engaged with activities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . These were the biggest differences between TLC and other institutions. My father felt safe, happy, and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and a loud alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there isn't enough space here. Thank you TLC for everything

My mother was at TLC for two years before she died 3 months prior to her 99th birthday in 2014. My…read moremother was in relatively good health, of sound mind, but very frail, needing 24-hour care due to her advanced age. TLC provided this care with exceptional attention to detail, with much affection & respect shown to both my mother and our family. The TLC Staff made a potentially difficult situation less painful for us. We consider our Family blessed to have had the McGivney's & their staff in our lives. Thank you TLC!

My dad spent three years at The Lakes Senior living before he passed away recently at nearly 88…read moreyears old. The quality of his life during his last three years was exceptional at The Lakes. The care he received was unparalleled for this type of facility. The owners, Helen and George, are hands on. My father came to the facility, overweight, in poor health, lonely and depressed. Almost immediately after coming to The Lakes, his attitude changed, his health improved and he began to lose weight. After a few months, he was a completely different person. He was happy, healthy and once again engaged. I can't thank Helen and George enough for how they improved the last few years of his life. If you are looking for a clean, caring and exceptional facility for a loved one, I would absolutely recommend The Lakes Senior Living!

This is a wonderful home for my elderly father. It is an extremely clean and safe environment…read more Helen and George are amazing caregivers, supportive, caring and extremely attentive to the residents needs. My dad has his own spacious room, and he gets three very healthy and delicious homemade meals a day. The home has a beautiful yard with lots of fruit trees. I'm so happy we found this wonderful home!

my husband got a bed sore here. they never checked him even though they kept him in bed 24 hours…read moreper day. His bed was alamed so he could not get up without them coming in and making him get back in bed. They did not provide a variable pressure mattress to prevent bed sores. They did nothing when he told them him but was constatly hurting. He should have been checked head to toe for bed sores atleast once a day. STAY AWAY FROM THIS PLACE. THEY DO NOT CARE ABOUT PEOPLE. THEY CARE ABOUT PROFITS

Nurses didn't administer medicine correctly, no help for the blind. Cleaning is .minimal,…read morecaregivers are not happy to help, takes 10 to 15 minutes to get one. Head nurse doesnt follow through with daily requests

This is an incredible place to live. The staff is great and the facility is only 2 years old…read more They provide very good including The Flutter Bums 50's/60's Band. Don't hesitate to take a tour.

I called and talked to a person to set up a tour. He informed me the woman doing the tours will…read morecall me back and confirm the appointment. I received no calls and that was the first time. I've called twice afterwards and always got directed to voicemail and even tried scheduling a tour online with no response. If this is any indication of how they do business there and take care of people, I definitely wouldn't bring my parents here.

My experience at the Marquis was outstanding. I spent 10 weeks recovering from two serious…read moreinfections. The staff was caring and quick to help me whenever I needed anything. I felt confident that I was being well taken care of and my recovery went very well because of the care I received while there. The facility is clean and well maintained. I would definitely recommend the Marquis at Centennial. - DelRay Olsen

Who ever is in charge of answering phones today @ 9:50am. They are hanging up on the calls. Also…read morehas an attitude. Please choose caring Customer service workers . Having my father in law in rehab is hard enough to deal with. To be treated like this is uncalled for.

There's a reason Desert View Sr Living has been an icon in Las Vegas for decades and very well…read moreknown for it's exceptional care and compassion for 26 years. A tenured staff, and very low resident turnover makes the community a 4.5-5 star rated care community 8 years running. Veterans and surviving spouses have no charge assistance in applying for supplemental benefits to pay for apartments and care. I encourage everyone to experience the community first hand to see and feel why Desert View is near capacity year round.

I just wanted to take the time, at this 90 day mark, to tell you how much we appreciate you and…read moreyour staff at Desert View. My Mom has adjusted very well and we know for certain this was the best place for her. I love everything about Desert View, right down to the apartment you chose for her. We would make the same decision a million times over!! I just wanted to say THANK YOU again!

This was the second residential care facility that my mother was in. It has room for eight patients…read moremaximum. What I really loved about this place is that the manager and owners are caring individuals, Christians if that matters to you. This was important because their perspective on caregiving was much better than what you might get from an establishment just out for a profit. I felt that they really cared about my mother and wanted her to be as happy as possible. If you knew my mom, you would know how cranky she could be. So of course it was tough for her to be in a situation where she didn't have control and where there are rules to be followed. So their caring of course has limits. For example, for safety we were not allowed to visit during Covid at specific times. But honestly, I would prefer that over a lax facility that puts patient's health at risk. However, in those instances, they were more than willing to let me FaceTime mom and call whenever I wanted to. Another thing I liked is that the work shifts include night time. In the prior home she was in, there were only two patients maximum and the owners would sleep at night and get up to take care of their patients if needed. That made for very cranky owners because they were sleep deprived at times. The patience was not always intact. At Ohana, however, individuals come in specifically to work the night shift and are meant to stay awake the whole time and take care of other cleaning functions as well. So I had a level of comfort knowing that my mom could get help more easily at night. I think all of the residents are either memory care or immobile. I say that because each resident gets a button to push if they need help. There is a corresponding number for each room and the number shows in the living room on a display. That is really nice because I knew that my mom wouldn't have to yell really loud to try to get some help if needed. They also have a log where they keep track of all the medication and bowel movements and other information on each patient so that whoever comes in next will have the information. As a rule, I believe they change those that have to wear adult diapers every two or three hours. I could be wrong but I think that was the requirement. I believe with five or less residents they have one person working each shift and with 6 to 8 they have two people working each shift. So you know that they will get the care they need with another employee. Plus, the manager is often there as well and the owners pop in for visits. Another thing I loved about the facility is that they would really make birthdays special. They would get cakes and bring everybody out and have a celebration. They also celebrated every holiday. In addition, we had a walk for Alzheimer's that they do every year. They take all the patients out in wheelchairs and wheel them around the neighborhood. With up to eight patients and only two employees, there are going to be times when a patient pushes the button but an employee doesn't get to them as fast as the patient would like. This was always stressful for my mother. However, I constantly told her that if we wanted the level of care she was complaining to get, it would cost a lot more! If you find this place through an individual that refers it, be careful because they will want to charge you a finder fee even if they don't mention it to you. So be sure to ask if there is a fee involved. It could be up to $3000. I learned the hard way.

Do not send your family member there. They treated my elderly mother like a number, not a human…read morebeing. Though my mom spoke highly of one or two caregivers, manager, administrators/owners bullied her and left family members uninformed. Her physical and mental condition deteriorated rapidly. Be wary of affiliated care homes, Owners are related and will treat patients according to their ability to pay.