Receptionist is so rude ..whats wrong with people..Can't even book an appointment with a woman being nasty....I won't even go here.

They took me last minute to repair my permanent retainer. Dr Prince and her assistant we're awesome. They were very helpful and understood what was needed. They really care about their patients. Thank you! read more

I've been going to this dentistry for about 20 years .. today I got gold bottom braces .. love them and Dr. Capponi ... He's my orthodontist and dentist .. one stop shop ! The staff at Silverado Dental is the best! Lani, Kim, Mel, Karen and my hygienist Judy !! All amazing, kind and professional. read more

Silverado Dental Care is an amazing example of professionalism and courtesy. They offered emergency services for me while I was visiting from out of town. They not only fit me in but made a complete replacement of a broken crown onsite. They saved my vacation!!!!! I wish I encountered more businesses run like this. Best wishes and kuddos to doctor and staff. read more

I had the most awful dental experience of my life at Silverado Dental Care, and I am still shaken up about it. I have never written a Yelp review before, but this dental visit was so awful I cannot remain silent. During my first visit, the cleaning with the hygienist was excellent, although I noticed she kept leaving me to try to summon the dentist to come over to examine me and he kept telling her that he would be there soon. Meanwhile, I could hear him visiting with other patients and being very pleasant to them. The hygienist finished up and told me the dentist should be with me shortly. I waited in the chair a good 30 minutes, and the hygienist kept coming to me and telling me she's so sorry for the wait and the dentist would be with me shortly. I told her I was in no hurry, and I patiently waited. I could hear the hygienist remind him several times that I was there waiting, and he kept saying he was busy. Dr. Capponi eventually made is way over to me. He sat down, and asked, "Is there anything I should know? Are you skittish? Are you gonna freak out when I put my hands in your mouth?" I told him "No," and I remained completely calm. At this point, I knew that he was intentionally trying to agitate me, and I was not going to give him the satisfaction. I remained completely calm. He proceeded to roughly crash the hand mirror into my teeth and and violently whack my teeth with it as he examined my mouth and he was rude and nasty. He let me know I had a cavity. I chalked Dr. Capponi's attitude up to him just having a bad day and I let it go. Luckily, I was able to schedule my filling with Dr. Prince, who turned out to be absolutely wonderful and I asked that she be my dentist. Well, months later my next cleaning appointment rolled around and the office called me beforehand to ask to reschedule. I said sure, that would be fine. When I went in, Paige was my hygienist and she was wonderful. I could hear the dentist treating other patients in the office and his demeanor toward them was warm and friendly. When he came to see me, I realized it was Dr. Capponi and I thought, oh well, it's just a quick exam. He did not greet me and instead said, "Let's do this," and he examined my mouth. He did not violently hit my teeth with the hand mirror but he did spend the entire examination rudely saying that my teeth were all rotten and needed to be extracted. He asked, "How about tomorrow?" Then he said, "No, they aren't shiny and pretty but they can stay in." He then proceeded to take off his gloves, and hurl them one inch over my face to the wall beside me. I know this sounds unbelievable, but Paige is a witness. She saw the whole thing. As he dashed out of the room, I asked him if I had any cavities and he said "No." I am absolutely mortified by this experience. I struggle with anxiety and depression and this experience really shook me up. I began to wonder if maybe I had been blacklisted somehow and Dr. Capponi was intentionally harassing me. Nearly a decade ago, a Napa dentist maimed me by messing up a simple filling on a pit cavity and it caused me to have to have a root canal. At the time, I was furious and I let my anger be known to that dental office. But I had every right to be angry. I take extra special care of my dental health specifically to avoid root canals. They have been linked to cancer. Anyway, I will not be going back to Silverado Dental Care, even though I loved Dr. Prince and their wonderful hygienists. I do not want to risk another run-in with that horrible man. read more

This is my favorite place to get my teeth cleaned because of the proactive approach to dental care, the informative doctors, and one beautifully gentle woman named Penny. Ask for her, or her sister. They are the best, forget all the rest!!! Seriously, hands down best place to get your teeth worked on in this area. read more

My experience is similar to the other negative reviews. Service is terrible. I went there for 2 years and still do not know who my dentist is because I have seen different ones. Very difficult to get an appointment even with an emergency. read more

Hands down the best dental experience I've ever had. Super friendly and extremely thorough. Candice my hygienist made my experience very relaxing and comfortable. Dr Nicholas was very nice as well and they both did a great job. I would recommend anyone in the Napa area to go see them for any dental needs! read more

I have been searching and searching for the perfect dentist office. It is much like trying to find a decent boyfriend. At first they are sweet are lure you in, but then all of a sudden they turn on you and you can't trust them anymore. Well...Silverado Dental Care is like the prince charming of dental care in Napa. The team here is so wonderful and warm, from the moment I walked into the office I fell in love. I highly recommend Silverado Dental Care, and will never leave their trusting side. They fixed a cracked veneer, cleaned, and polished my pearly whites all while I sit comfortably in a tempur-pedic chair watching Planet Earth. Much like the rest of the population, I do not like going to the dentist; but do not fear!! Silverado Dental Care is here! read more

VERY DISAPPOINTED that they didn't have compassion for an urgent dental care. I even offered to wait in their office for a booked day to have some bonding work done. I can't even imagine if I had a destination wedding and a tooth had chipped... don't even bother to call these people. In my business, we go far and beyond customer service and sometimes business hours. read more

My husband and I have been going here for years. Not only is everyone amazing but they truly care about your well being before, during and after procedures. God bless ANY dentist that will answer his own phone on a weekend. Dr. Ringard just helped me at 10am on a Saturday morning. I'd recommend them to anyone! Don't forget to order your Jamba Juice for after! read more

I had a terrible experience with another dental office before making an appointment at this one. They were EXTREMELY nice, professional and made the process an easy one. My hygienist, Jessica, was so nice and funny - she made getting a cleaning a breeze! I have had the same dentist since I was a child back on the East Coast, so finding a new one was a big deal for me. Dr. Capponi was awesome and very knowledgeable. He was honest, kind and made the appointment super easy. I am so happy to have found them - highly recommend! read more

I don't trust any other office but this one ! Everyone is so nice & caring . I was really scared of getting my first root canal & the dentist & assistant were very nice & helped me get through it ! read more

Today Penny cleaned my teeth and she was wonderful. I was a bit more concerned than I usually am and she took her time; checking in with me along the way to be certain I was comfortable. Plus, she was way beyond gentle. When you're here, ask for Penny to clean your teeth. She's the best! read more

Horrifying experience at Silverado Dental. Scheduled for a root canal. Ran a few minutes late for appt but definitely within social graces. On the way got call from receptionist confirming I was on my way. I confirmed and Arrived 5 minutes (9:11 for 9:00 appt) after hanging up. Arrived both receptionists on phone no greeting. 10 min goes by and one tells me I have to reschedule cause I was late. I lost it cause I took appt they suggested and took day off work and they could have told me that on the phone. Now I gave to suffer trough pain til I find another dentist unbelievable. They clearly aren't respectful of clients. My wife had similar experiences. Definitely not going back there. Too many options to put up with that kind of BS. Giving 1 star cause it won't allow me to give less. read more

I had been a patient of Silverado Dental for several years. They have a few things that I really do love, such as the people seemed extremely nice. They always seemed like they really care about you, at least to your face. Later on, I found out that this is just a show, but more on that later. I also love that they are very advanced as far as all the new gadgets. Unfortunately they are very high priced; even with good insurance I usually ended up with paying WAY more than I've ever paid at any other dentist. I figured it was worth it for awhile, because of how modern their office and equipment is. However, as time went on my love of technology and being able to do things while under "sleep sedation", all of that started paling in comparison with the not so beautiful parts of this office. I finally tried nitrous oxide for the first time, and it seemed like an amazing thing. I had it the first time and it was great; my root canal wasn't nearly as bad as I'd expected, and while I hate the feeling of being "drugged", it definitely made the anxiety easier overall, and was much easier than doing the sedation thing & having to have someone to drive me to & from the appointments. So the next time I had to get some work done, I opted for the nitrous again. Big mistake. I got VERY sick. I threw up all over them and me, apparently...I was still mostly under the effects of the nitrous so all I remember was puking up my coffee (all that was in my stomach at the time) and looking up into a very perturbed dental assistants' face. Not that I blamed her, I mean nobody likes cleaning up puke, especially someone else's. But I had felt FINE before the appointment, so I didn't understand why I'd gotten so sick. Later, I was told by them that I was allergic to the nitrous. This didn't exactly make sense to me, either. Why didn't I have issues the first time? But I trusted them, so I kind of went with it. I felt mortified that I'd puked on them. After I'd been sick, they quickly finished the work they'd been doing. I was still mostly out of it, but I was awake enough to hear them talk about me. I was shocked. They were basically making fun of me on the other side of the wall; I guess they'd thought I couldn't hear them. I had heard them talking about other patients over the years too, but not in such a blunt & rude manner. I already disliked going to the dentist; this made me want to go even less. So I found a new dentist. The thing that's interesting, is that when I found my new dentist and told them of some of my experiences at Silverado Dental, specifically the getting sick with the nitrous, I found out that I had NOT been allergic to it at all; they had simply overdosed me. Apparently they did not use enough oxygen with the nitrous. So it wasn't my fault at all, even though they told me it was and made me feel awful for it. Overall, I am just done with them. The bad stuff outweighs the good for me. I do sometimes miss the super modern technological aspects, but the rest of it? I am so glad I don't have to go through them anymore. My new dentist is amazing and overall, I am much better off. If you try this office, just go in with an open mind, and be prepared to pay more. I think that if you don't need "extra" work, or more than the occasional cavity or regular checkups, you'll be fine here. But if you need a lot of stuff, you'd be better off finding a different dentist. read more

Staff here is stuck up and I feel like they are 'selling' teeth whiteners rather than real dental care. Stay away unless you have a huge bank account. read more

Very happy with my new dentist here at Silverado Dental. Going to a new dentist can be intimidating, but I have been very pleasantly surprised coming here. The wait times have been very short, if any at all, the dental work is done very fast and competently and the employees are really nice. I'm so used to having to deal with mediocre dental work that is very painful that I didn't even know this kind of experience was possible. Thanks guys, I'm looking forward to getting my crown done soon. read more

Just came from my first dental hygiene appointment with Penny who did a marvelous job cleaning my teeth. Thank you for your great work, Penny, and for making the whole experience pleasant!! My teeth look and feel great! read more

i was a patient of Dr. Ringard. i think he is a nice & a good dentist. but he needs to stop letting his dental assistant tell him what to do. he was getting tired & just letting this old lady dental assistant (Angie??)calls the shot & she is not the dentist! They mess up my crowns & I hate it. dr. Ringard asked her to customize the color of my crown & her lazy a.. didnt & dr Ringard was shocked when he found out but still use the crowns. im still suffering from it. tge didnt fit well. ugly!!! they didnt try or show it to me before they permanently glued it. cost about $8k & was not done right. so depressing. read more

Where do I begin?? I recently had dentures put in at this office. The day they pulled all my teeth, they actually DROPPED me while I was still heavily sedated. Of course I never would have known except for the fact that they dropped me into the water dispenser. My husband picked me up and I was soaking wet from the waist down. They totally tried to blow it off and get me out of the office, before any other patients saw me. My husband was furious. Now when I go in for fittings I end up seeing the assistant more than the dentist (that's not ok), and they make me feel like a complete bother. All I want is teeth that fit and work and I am made to feel like a pain in the ass. Maybe because the follow up visits are free?? Even tho I already gave them $11,000!!! For as much as I paid them I feel like they should be going out of their way to make sure I have teeth that fit and work. I don't get that feeling at all from them. I wouldn't recommend this office. Take your hard earned money somewhere else. read more

I called on a Friday afternoon when i had to go out of town the next week for two fillings that I need to have done. I was able to get in the following Wednesday and then have the fillings done that Friday! Dr. Jeffery Hempel was incredibly personable. He just sat and chatted with me for like 10 minutes about life. When it came time for the fillings, it was painless! I hate needles, but I didn't even feel the one he used to numb the area. I highly recommend Silverado Dental Care. Yes they may be a bit more expensive than other places in town, but I know that they will do a great job! read more

I have been a patient Silverado Dental for about 9 years now. I highly reccomend this place. The staff is so welcoming and friendly they make connecions with their patients and treat them like family. I had to transfer dentists due to insurance and missed them so much. Glad Im back where I belong. Silverado Dental is the Best!! read more

I am thrilled to have met Allan Ringard and the entire staff at Silverado Dental Care. Dr. Ringard does an amazing job at making me feel comfortable. He explains every procedure thoroughly in and easy-to-understand way. The entire staff is very professional, yet personable. I feel very welcomed there and completely at ease. I highly recommend Dr. Ringard and SDC for all of your dental needs: cleaning, braces, and/or procedures. They do it all extremely well with kindness, precision, and passion. read more