Never answer their phone!! I always saw Dr. Silverstone and never had any problems. Well, he…read moreretired and the place is now terrible.

Dr. Bacal was my daughter's eye doctor for years and even performed surgery on her. I trusted him…read morewith her care since she was little. The office has always been a chaotic mess -- rude staff, long waits, and zero organization -- but we stayed because of him. Then out of nowhere, we get a letter saying he's "retiring" and would no longer accept state insurance. It felt like a punch in the gut after years of loyalty. Imagine my shock when, nearly two years later, he's still there -- fully practicing -- just not taking state insurance anymore. I called recently and said I had private insurance, and suddenly he's more than happy to take new patients. That's not retirement. That's deception. He didn't just make a business decision -- he lied to families who trusted him. Turning his back on long-time patients to cherry-pick who's "worth it" is beyond low. It says everything about his character. The office is a disaster, and clearly, integrity isn't a priority there either.

I had by far the best experience at this office located in Branford. Starting with Amalia, whom…read moreworks the front receptionist desk, was one of the most nicest and pleasant person I've ever met. As with every staff member I encountered, they were just as pleasant and very personable. Margaret E. Moore is definitely the best at what she does and is genuinely concerned and interested in her patients. I can't wait to go back next year and see them all again.

I very much liked Dr. Moore, but they are impossible to get a hold of if you need to ask a…read morequestion, make or change an appointment. I have now been trying for two months. I have a question about whether they still accept my insurance and I can't get an answered by anyone. That would be the only reason for my low rating.

Dr. Nhu-Y T. Dao MD was the ophthalmologist that I saw and I can't recommend her highly enough. I…read morehad a temporary lessening of vision due to a Prednisone sensitivity. She explained it so that I was not so worried. She did an excellent eye exam and, rather than giving me glasses right away had me come back for a followup exam to make sure the medication was out of my system and that my eyes had stopped changing. We discussed the amount of correction (something I have never had anyone willing to do before) and I chose not to be corrected all the way to 20/20 so that I would not need bifocals to see my dashboard when I drive. My eye exam was on 6/18 and my I picked up my glasses on 6/21. To my delight they are perfect. Having been given incorrect lenses before, I was pleased that there will be no need to return for corrections, or complaints. I can't recommend Dr. Dao highly enough. As someone who works in a field related to vision I am extremely impressed with the service I received from her and from the Eye Care Group.

Dr. Lynch is the best! He is extremely knowledgeable and has a pleasant chair-side manner. The…read moremembers of the office staff are very professional and efficient. And every kind of special equipment is right there on the premises, which I appreciated as I was on a medication that could affect vision and so required regular eye tests. Dr. Lynch is a genuinely nice man and I really liked being one of his patients. Unfortunately for me, I switched insurance plans to one of the very few that his office does not accept. If my situation changes, I would run, not walk, back to this practice.

You simply will not find a better Optometrist in the State. Kind, concerned and professional. You…read morewant this man as a family member. His staff (Naiomi) is a pro too.

This is a review of the Eye Center in general - I see my eye doctor in Branford but my main…read morecomplaint is regarding their billing department, which I believe is located in Hamden. Long story short, I found this place due to proximity but I wish I had gone elsewhere. The docs I've met there are fine, if a little rushed due to the overwhelming number of people crammed in the waiting room and being generally over an hour behind schedule. I'm writing this review because my emergency contact was called due to a minor billing issue. Yes, they called my emergency contact over a bill that was one month overdue. Yes, I screwed up. Part of the blame is mine. I admit that. I forgot to pay my bill and then was traveling on business for a month straight. Sue me. Not once did they leave me a voicemail or email me (it is 2019, right?), or otherwise try get in touch with me as far as I can tell. No, instead they decided to call my emergency contact and ask them to get in touch with me about the bill. Completely inappropriate and unprofessional. So just realize that when you're filling out the intake form, they will use any and all information to find you (except, you know, your own phone number or email).

You can have all the credentials in the world, but when your patient leaves his office everytime…read moreupset and crying. Then its time to see anorher doctor!! Learn some better bed side manners!!!

A wonderful business...great atmosphere! doctor Agarwal was so informative and helpful!read more

Extremely friendly and efficient staff. Very nice selection of frames. I see Dr. Hernandez and he…read moreis very approachable, explains everything very well and is an all-around pleasure to deal with. I highly recommend this practice.

I loved my office visit with Sophia! She was so wonderful and welcoming! She created a simple and…read moreaffordable regimen for me! My results are amazing! Shout out to Katherine at the front desk for helping me find Dr Collins Office!

Middle picture is before surgery. Picture to the right is after and I developed a large bulge…read more Picture to the left is the revision.