Both Seth and Brian were very good, efficient, friendly, would recommend getting service by Simmons.

They did a fine job installing a sink for me and I am reaching out for more help from them! Great job, great folks.

Brian was a pleasure to deal with. He arrived on time and answered the many questions I had. He was very knowledgeable and I will be contacting them for future services. read more

Mark helped us choose what was best for us since we usually run 3 space heaters in winter, the value was comparable to others we got estimates from. He understood the service requested and set us up for success. Nick & Jay installed the systems and were professional and skilled. Two really nice guys worked well together, and answered my questions without hesitation. A pleasure to know. Thanks, Lynn read more

Simmons PLUMBING & HVAC - Nick & Jay Came in, did the job. Didn't mess around and were really professional. I'm excited to have heat this winter. Thanks to Mark. - Plumbing Near Me - Seabrook, New Hampshire

Jose and Kory were on time professional, neat and did a great job. They were polite and had good sense of humor. They answered all my questions and in layman's terms so I understood how to manage my new Rinnai. read more

I use Simmons for both my plumbing and HVAC. Their staff is always courteous whether on the phone or in person. They take the time to explain things to me as well. When anyone asks me for a plumbing or heating contractor I always say Simmons. It's really nice when people show up when they say they are going to. read more

I am a new customer. Called SIMMONS PLUMBING & HEATING because of a leak between floors. Kory and Jose arrived promptly the next day. The found the problem and fixed it within an hour. The were very professional and cleaned up after the job was completed. I would recommend them to anyone with plumbing and heating needs. read more

Our air conditioning unit was leaking water and we called Monday and Brian came Tuesday morning. He repaired the unit and explained everything he did as he worked. As in the past we were thoroughly satisfied. read more

I recently had Dan and Sage from Simmons Plumbing handle a job for me, and the experience was exceptional. Finding someone in the trades who is both professional and genuinely trustworthy can be a challenge, but these guys nailed it. They arrived on time, clearly explained the work, and charged a very reasonable price that didn't leave my wallet crying. If you want the job done right by people who actually care about their craft, I highly recommend them read more

Excellent company with top notch techs. Thank you Tim O. It was an emergency call. The price was way less than I thought. I will only use them read more

They were fair in their pricing for a new heat pump. During installation, they made sure all my questions were answered and carefully walked me through the settings on the new thermostats. I had an issue with the system 6 months later and they came within a few hours and fixed it right away. Their service and personal politeness is top notch. read more

Worst service ever. The lady on the phone started screaming at my additional inquires about prices and warranty coverages, and sent me to other companies. The valve changed in April started leaking as soon as the furnace was on again in October. The worst prices! To come to the next street is $85 and $100 for every half hour. Keeping in mingled their manner of speaking it will take at least 2 hr of arguing over the matter. Can't recommend at all. read more

Woke up to no heat this morning and called Simmons. Brian was the technician (he serviced our furnace for annual maintenance at the beginning of the winter) and came out the year before for another emergency on a different system. Simmons has been THE BEST service company I've dealt with in my 20+ years of owning a (sometimes cranky) older home. Being on their service plan has given me incredible piece of mind for our heating and cooling systems. read more

Plugged drain pipe. They sent out Rob within about 2 hours. Rob was very knowledgeable and polite. Rob did a great job. Thank you

Simmons showed up on time they were extremely helpful in identifying the issue and explaining the problem . The problem was resolved and our system finally was working effectively. We will definitely be using them again I highly recommend. read more

EDIT FOR UPDATE: Received a reply from "William" (not actually William responding) here on Yelp, inviting me to call. I called & asked to speak to a representative about billing. The person told me that I could speak with her. She didn't tell me that she was the one who had responded to me. I explained who I was, where my service yesterday was, and what had happened; I reviewed my experiences with the technician. She got angry & began interrupting me ("sir I am going to stop you there") & explained that it was she who had responded to me here, and that she was "holding my review". Things got worse. Rude, hostile, discriminatory and dishonest throughout. -- Dishonest billing. Had some basic oil boiler stuff that I couldn't do myself (arm in sling), after a new system had failure to fire through the night. Issues resolved with a clean oil filter, air-intake calibration (labor, no parts), a nozzle replacement, and an oil strainer. (The filter has a retail value of $20-$30, but they charged $60. The strainer runs less than ten bucks, but they charged $40. The nozzle runs $6-$10/ea, and they charged $40. Numbers here are rounded up.) Was advised that there was an $85 fee to show up, plus $100 per 30 minutes of labor. So, I was expecting 30-60 minutes of labor (tops) plus the $85, plus some parts. I was not expecting the mark-up on parts to be insane (and I was not given prices as these things came up during the service call). The technician was ill-prepared (he stated that the van was "new" to him, and he wasn't responsible for stocking it). This meant multiple trips back and forth to the van to rummage around for additional things, because the technician did not come into the home with all of the necessary things, nor did he get them on the second or even third trip to the van, even though all of these are standard things for a boiler service of this sort. (He was "running the clock".) From the time he arrived in the driveway to the time that I helped him get the last of his bags back into the van, 70 minutes had gone by. He tried to charge me for a full hour ($200) for that extra 10 minutes of overage. (There was definitely at least 10-15 minutes in the call going back and forth to the van for things he claimed weren't stocked by whomever is responsible for stocking the van.) He also tried to bill me (at those obscene labor rates) for the time he was taking sitting in the driveway filling out paperwork and monkeying with his tablet, even though during this time he was literally talking out loud about how long the paperwork takes and how silly all of these steps "the company" makes him take are, etc. This was all spoken aloud while I was standing there--- and would be fine, if he wasn't ALSO trying to bill me for that time. "Labor hours" do not include the cost of doing business fees found in writing receipts. That isn't a labor cost. That's an administrative cost. He was trying to charge me $200/hr rates while he dicked around with paperwork and mumbled about his employer. His work was fine. This was basic work that I've done myself (on systems more familiar to me) and I appreciated his knowledge of what to check and how to safely get the system back on line. The mark-up on parts is criminally dishonest, and the intentional deception around labor fees and running the clock is absolutely fraudulent. My system is up & running, so there's that. That said... The issues were standard (everyone who has ever had a boiler has had to deal with these) and not complicated or intensive. The replacement parts were standard and absolutely NOT valued at the rates they're charging. Having had service calls like this in the past (because this is a fairly common sort of issue), a typical market rate for these services + parts for the time would be expected to be around $150 + parts, or an expected total bill of between $200 and $300. Given their fees & hourly rates, I was expecting to pay this company $300-$350, all-in, because I have bought all of these parts before (and have subsequently confirmed their current costs as well.) This yahoo tried to charge me something like $660--- no ETHICAL company or contractor would EVER try to pull this. Total scam rip-off, bait-and-switch deceivers. I felt confident going in because the dispatcher (owner? administrator?) told me the fees in a simple and friendly way, hence my expectation of $350-ish on the upper end. Not twice that. AVOID this company. Guy argued with me in the driveway that "he had to be paid for his time" doing receipts in a heated van while mumbling to himself about tablets and his company and wasting time--- as in he literally complained about wasting time, while simultaneously attempting to charge ME for that time. This was the classic scam of running up the clock by taking the longest route possible--- criminally bad-faith and deceptive business practices. Shame on everyone involved, exploiting Disabled + Veteran households during the winter. read more

Simmons recently did a complete overhaul of our heating system in a historical home in Amesbury that is older than 200 years. They converted from oil to gas. They installed a new boiler, hot water heater and a dehumidification system. They were prompt, efficient and did exactly what they quoted at the price they gave us. The job was completely done and finished in 5 days. The service technicians and appraiser were all pleasant and efficient. I would highly recommend Simmons! Anne Ferguson President Whittier Home Association read more

I had my furnace replaced last Friday. It's tricky as it goes in condo closet on the deck. The team Craig,Jay and Nick were professional and courteous . I was very pleased the experience. Kathy Stuart read more

Simmons heating installed our furnace last month. Nick, Tim and Jay were professional, polite and friendly. They removed our old furnace and installed our new one in one day. They showed up right on time and finished the job when they said they would. They cleaned up everything and made the whole process easy. The price was fair and reasonable. The furnace works great. We highly recommend Simmons heating. read more

Heard a strange "draining" noise coming from the kitchen sink after doing some dishes -- Turns out the garbage disposal was gushing water out of the bottom, flooding the cabinet... and leaking down into the basement, where it had made a nice pool on the floor. Simmons came out a day later and replaced the worn out unit in under an hour. Always friendly and professional! They're my go-to plumbers. read more

The service techs were nice and knowledgeable, most likely a job requirement but the were pushing a maintenance plan. Good other than the sales pitch read more

We had our boiler replaced a few days ago. The installers, Craig and Cory, were outstanding. They were professional, knowledgable, and respectful. They obviously enjoy their work and are proud of it. They went above and beyond. read more

On May 3, 2024, Opened Mobile Home after closing it for the winter. KORY, one of Simmons plumbers, was on time, professional, friendly, efficient and provided excellent customer service. He was very helpful explaining the current condition of our water heater and provided the costs of replacement. On June 6, 2024, one of our toilets was not flushing. Once again KORY provided us with great service as mention above. Simmons is my go-to plumbers. read more

I have used this company twice and found Jason and Corey to be extremely friendly and professional. The owner should be proud of his company as well as his employees. read more

Cant say enough good things about Simmons. It's hard enough to get someone to return a call lately. Simmons is one of the few. The woman running the office was great knowledgeable and friendly. I got an appointment within a week. The plumber was also fantastic. They had quoted $1,500 but he was able to salvage some of the parts and did the job for $500. They could have easily charged me the full amount. It's really hard to find businesses like this anymore. If you need pluming and heating work in this area I can't recommend enough! read more

Simmons saved the day... and my frozen pipes! It's never a good thing to discover that you have no water due to frozen pipes at 11:00 at night. And it's really not a good thing when your "regular" plumber doesn't return your emergency call. I searched online and got recommendations from friends and called Simmons Plumbing located not far from my home on Railroad Avenue in Seabrook. I had to leave a message because I am not a regular customer, but they returned my call first thing the next morning. I explained my situation and they told me they would have someone come to my house within the hour. They arrived about 15 minutes later! Dave and his helper went to work right away with a large heater and managed to thaw out the frozen blockage quickly, with no damage to the pipes. They discovered that it was my water meter that froze. It has a break plate that is designed to crack if the meter freezes so they told me it would have to be replaced. We had to coordinate a visit by the town water department to replace the damaged meter. Fortunately, they were not far away and were able to stop by with a new water meter within an hour. Dave and his helper left to help another customer with frozen pipes while the water department was here. Once the water department was finished, Dave and his helper returned to finish up their part of the job. They also replaced my old heat tape and re-wrapped the entire water meter and the pipes coming from the ground with new insulation. What a nice neat job they did! They were knowledgeable, hard-working and super friendly. They managed to turn a most stressful situation into a very satisfactory experience. And amazingly, I was able to be at work at 1:00 PM so not much lost time, either! I was not a regular customer when I called Simmons, but I told them they can consider me a regular customer now! Thank you for the great job! read more

Simmons PLUMBING & HVAC - A welcome sight in my driveway! Thank you! - Plumbing Near Me - Seabrook, New Hampshire

Again I called for a Toilet to be fix the plumber said 200 to put in 200 for me to go to Loews and buy one I returned in 10 minutes waited 4 hours then they put the new toilet in charged me 700 but they gave me back the 85 dispatched fee so 825 for a job quoted for 400 read more

Woke up at 7:30 this morning with no heat. Immediately called Simmons. Within 15 minutes received a call back. Within 30 minutes Brian arrived. Brian was professional, knowledgeable, pleasant and polite. Within 1.5 hours the heat was back on! I have been using Simmons since I purchased my home 3 years ago and highly recommend them to anyone who wants the best customer service! Thank you to Simmons!!!! read more

Nick and his team were fantastic! We needed a boiler replacement and of course it was the worst week weather wise of the entire week. They brought space heaters for us and even got to work when most of the state was shut down. The guys worked long hours and were polite and always available to answer any questions. I would highly recommend them! read more

Needed my A/C unit tuned up before hot Texas summer hits. My appointment was quickly scheduled and Seth was sent out to my home for inspection of my unit. Everything tested great with no issues or problems. Seth answered all of my questions and is very knowledgeable, personable and professional. He represents Simmons Heating & Cooling in the best possible way. I will definitely request him when I need to call someone in the future. Thank you so much for your help today, Seth. This gives me peace of mind to know my A/C is still in good shape. 6/9/2023 read more

After a lengthy interview process (a few vendors didn't even have the courtesy to respond) I chose Simmons Plumbing & Heating to replace my furnace and air conditioning systems. An altogether "blind" item. Simmons professionalism was apparent starting at the sales presentation and continuing thru the two-day installation. Anytime "strangers" are in your house can be disconcerting, however the technicians, Craig and Marvin arrived on time, wore Simmons uniforms, introduced themselves, and went right to work. They were highly professional, through, neat, respectful, and kept me informed as they went along. Also, they completed the job on time and on budget. No surprises - Refreshing! Bryon D, read more

My wife and I woke up Saturday morning with no hot water. we left a message with Simmons plumbing to see if they could come by and within minutes I got a call back! The gentleman was very polite and patient and was able to walk me through fixing my problem! He even called back the next day to see if we were still ok! I highly recommend using them again! They are very friendly, very fast and he didn't even charge me for his time on the phone. Jeremy F Merrimac, Ma read more

Wanted to say how pleased I am with Simmons. My wife and I started to have a puddle of water in our basement which over time became more like a lake. Once I contacted Simmons, they sent a crew out first thing next morning and fixed the problem very quickly and efficiently. I didn't meet the crew as I'm in bed recovering from a broken leg, however my wife said the 2 young men were very polite and explained exactly what had happened. The fee was very reasonable. I would certainly recommend Simmons unreservedly for a/c work and can assurme they are as good with boiler read more

Plumbers are not very friendly,seem to have an attitude if they have to look for the leak. Make a mess and don't clean up after themselves

I needed a shut off valve replaced as my refrigerator was leaking. 2 guys showed up and one looked like he was not interested at all in replacing it. He wanted to cap it off. That is not what I wanted as when I sell the condo I'm sure the next person might like an ice maker. They were also not interested in finding the water shut off in my building. They were here less than 10 minutes, did nothing and charged me an arm and a leg for no service whatsoever. Wouldn't recommend them one bit! read more

Simmons Plumbing team competitively quoted and installed a replacement high efficiency gas boiler and dual unit ductless AC system at my house in early January 2021. The installers were punctual, organized, effieicnt and did quality work. It was a big project done with minimal interuption to my home working schedule and lots of care for the property. One month on, the systems are working very well. I'm pleased with all aspects of the Simmons team process. I'm happy to have chosen Simmons for this work. read more

Service guy was good, which I guess is all that matters BUT Tracy at the office is very rude!!! Also, the company is very expensive. $170/hour = $2.63 a minute!!!! I will definitely shop around next time. Dealing with Tracy and her argumentative and snide tone made the whole experience upsetting and stressful. Customer Service stinks!! If I could give the service guy Dave his own stars I would. read more

Look elsewhere for a plumber. Let me preface this by saying that we should have looked at Yelp first. had we seen the one star rating, we would have kept looking for someone to replace the filter. We have come to respect Yelp! Ratings. 1st issue: We had a leaking sediment filter and purchased a brand new housing and called Simmons to install it. While installing , The young man melted the new housing and then charged us to buy a new one! (He admitted to us he was new and was afraid he'd lose his job, true or not we bought the story and paid for it! SHAME ON US) 2nd issue: we decide to replace the sediment filter with a carbon/sediment filter and learn that we didn't get the correct tool to unscrew the filter housing (2nd new housing the plumber put in was different from the one he melted.) So we call to get the tool, at 3:30 on a Friday. Gal says that she will find out what we need and get back to me. At 4:30 I call her back...she hasn't been able to get in touch with the technician to find out what filter he used. she tells me she won't be able to get back to me until Monday and to have a nice weekend....Really?? ( this is laughable...would he really have my file from three months ago with him in his truck? Wouldn't you think it's filed away in the office?) 3rd issue: The receptionist just left me hanging...I had to call her back...amazing... UPDATE: we never heard back from Simmons Plumbing. No call Monday, Tuesday, Wednesday...nothing.... Poor Customer Service read more

Furnace died on one of the coldest days of the year. My previous plumber had retired. Simmons came to the rescue. Dave was on time, courteous and fixed the furnace quickly. Even offered suggestions on how to clean and maintain the furnace. Price was reasonable and Simmons has gained a permanent customer!!!!! read more

Thank you, so much, Tim, for repairing my water heater, quickly & affordable. You also helped me understand my gas home heating & water system. I can rest easy now. This is my second time using Simmons, last time was a new gas dryer install. Thank goodness I now have a reliable company I can trust for my home. Thank you again! read more