Sean was great - responsive, professional and punctual. Job was clean, neat and efficient. In a…read morevery cost efficient manner, Sean attended to the job and finished it in time. I was so happy with the outcome I hired him for another job. Highly recommend.

I found Sean through Google, and liked the reviews I read. I called him, and he replied very…read morequickly. He's done a few projects for me, and I've always been happy with his work. His personality and sense of humor are a plus too. He and Taylor are a pleasure to do business with.

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Simmons is great! Everyone who answers the phone is knowledgeable and the technicians always show…read moreup on time. They are all courteous and clean up after themselves. I highly recommend them! Jose was the best!

Mark helped us choose what was best for us since we usually run 3 space heaters in winter, the…read morevalue was comparable to others we got estimates from. He understood the service requested and set us up for success. Nick & Jay installed the systems and were professional and skilled. Two really nice guys worked well together, and answered my questions without hesitation. A pleasure to know. Thanks, Lynn

I recently moved out of Amesbury, but Ebacher maintained my oil furnace for over 10 years. From a…read moreservice perspective, they were always top notch, with relatively reasonable prices and good communication/timeliness whenever I needed them for an emergency. They got the job done without much fuss. Why only 3 stars, then? Well, because with Ebacher I would always get one of two technicians. One fellow, who we will call "The Tall Skinny Guy" was fantastic. I swear, my house could be on fire and he would find a day to swing by with the best attitude you could ask for. Always cheery, always willing to discuss my options for repairs and/or replacement, and just an extremely pleasant, professional guy to deal with. Every time I called Ebacher, I would think "I hope they send the tall skinny guy, because he's great." Unfortunately, more than half the time I got the fellow we will call "The Short Grouchy Guy". Again, another competent technician but this guy's attitude just sucks. I had an old oil furnace. It needed a few repairs here and there - a blower, a primary control, etc. All of these are about $200-250. My furnace was from 1981 - not new by any stretch, but it worked just fine and heated the house brilliantly and just required some upkeep. Every single time The Short Grouchy Guy would come to my house, he would tell me "your furnace needs a changeout". His recommendation on a $3000-5000 furnace swap when all I needed was a $200 part to get my heat up and running again got old quick, and he would say it every single time. Need a filter? Nah, due for a changeout. $100 ignition? Time for a changeout. Oil heat is expensive. Nobody likes having to call the plumber/heating guy, and generally they are unexpected expenses. When a guy shows up in an already gloomy mood, and he arrives in a 1991 Ford Econoline van with the exhaust hanging off and tells me that instead of a $100 part I should consider a $4000 new furnace, it gets a little old. His car is probably "due for a changeout" as well, but I see it didn't stop him from driving it, ya know? All in all a decent company to do business with, and while The Short Grouchy Guy will never be the bright spot of your day, the occasional times I would get The Tall Skinny Guy offset it. They get the job done and the prices are competitive. They just need to tell one of their techs to leave his gloomy, miserable attitude at home when he's dealing with customers, because if you're about to spend several hundred dollars on a heating repair, the last thing you want to deal with is The World's Most Unfriendly Technician. If you go with them, I hope you all get The Tall Skinny Guy, because that dude is awesome.

I think, with this company it may depend on who they send out to you. I was first in contact with…read morethem the 1st week in October. With every turn, the guy didn't seem to know the answers. When I would email him, it would take (sometimes) over a week for him to email me back. He always had excuses "I was on vacation" or "the guy who's in charge of that took some time off so I'm running behind," or "I was just about to call you on that issue" or "I just now got the answer to that and was about to you." OMG!!!! It is now about eight weeks since we first contacted them and NOTHING is done or will be done. I'M GOING TO FIND SOMEONE ELSE, SAVE YOURSELF THE HASSEL THIS COMPANY DOESN'T CARE ABOUT CUSTOMER SERVICE OR EVEN WORKING. Lastly, his written quote was 550.00 higher than his verbal quote. I can see a quote being off, a little, BUT $550.00!! RUN!

Excellent service. I called Tuesday night and Leo was at my house, fixing three different things by…read moreWednesday morning. Pleasant, smart and reasonable prices. I just moved to the area and I am pleased to say that I have my plumbing needs covered for the next 30 years.

Had a shower valve thing (what you turn to turn water on) problem. I tried replacing what needed to…read morebe replaced after doing a lot of research online in diagnosing what the initial issue was being caused by..... the problem. Water would drip slowly even when shower was off. Seabrook has extremely hard water. I could not get what I needed to replace out, let alone broke the handle off trying to get it off as well. Couldn't turn the water back on to my house because from what I had done, water was squirting out. So water shut off to house on a Friday evening. Called the big local companies to get someone out ASAP. Hard to live with no water at all. No one could get out until Monday. $1000 to get someone out from either of the companies as this was considered 24 hour emergency service Searched in Yelp and came across this company. Talked directly to a man named Charlie. He listened to my explanation and came out early the next morning with parts he knew he would need to fix the issue. He went right to work, knew what he was doing, and knew how to fix the problem. Thanks Charlie!

Our hot water wasn't working. I called this company, Laudani, early in the morning and left a…read moremessage. I called other places as well, who said they wouldn't be able to see what was wrong until 5 days from now and most likely we'd need to replace the entire heater. After a few hours, Mr. Laudani called back and in thirty minutes, his son came over, checked the hot water heater, and replaced the circulator vent. Honest, capable and reasonable. I really appreciated their commitment to good service on this cold winter day.

In January my radiator pipe burst resulting in no heat or water. Ken came out the next day and…read morerepaired it. He was friendly, knowledgeable, and did good work. I would recommend Essex County Plumbing.

This company is fabulous in every respect. I had them replace my heating/cooling system. From the…read morefirst phone call they responded immediately. Brad came to the house to evaluate my needs and give me an estimate. He is very friendly, thorough and ensures that you understand everything. We gave him a deposit and then he ordered the equipment. We waited about a week and then a team of plumbers, electricians and mechanics converged (about 7 trucks in total) to my house. Everyone had a job and knew exactly what to do. They worked as a well rehearsed orchestra. About 6 hours later I had a new system that was explained to me fully. I was well pleased. If you have any doubts with Brad and his company it is my advice to just sign the contract. Do not over think it. They are great and I am very pleased.

The office mgr (June) sent Roberto out the same day to look at my first floor toilet! Roberto was…read morereally great, he utilized an auger which cleared a paper blockage. I received an approximate estimate by phone, which was precisely what I was charged! Another referral by Yelp! (ER Plumbing) was totally ridiculous and given to me without ANY facts or attempt to even "troubleshoot" a problem! I was presented with TWO Estimates; $2,021.00 OR $1,472.00 to "clear the main sewer line backing up into toilet" I would NEVER recommend ER Plumbing, this was a clear Rip-off.....beware!

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

I had my sink unplugged and my leaky toilet replaced. This is a great company. I have been a…read morecustomer for years.

They are quick, efficient, professional and reliable. They completed they work nicely from start…read moreto finish. Thank you.