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    SimonMed Imaging - Longwood

    3.2 (17 reviews)
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    Paul L.

    I made myself a little promise that I'll do 5 reviews when I get an ROTD ... so here goes #3, and it's SimonMed. I'll put it in as a tip as well, but know that, when you go east on 434, past the strip mall, as well as the next entrance which is 221, the Realty place, and you'll see a taller building where SimonMed is. I was there for an MRI. Wait was good - I was taken in about 15 minutes after completing the forms (Still bugs me to no end that we have fill out so many flipping forms - I mean, if my doctor referred me here, do you think it would make sense for them to pass ALL the information onto whomever I go next? Will that day come before my funeral? Talking about funereal experience, getting an MRI of your brain is kind of like that. Tech (Bruce is his name, I think) was very helpful. He kind of told me a little about what the procedure would be like, gave me the earplugs and headphone and into the chamber I went. What would have been even better is an estimate of how long it takes (he told me when I asked), as well as a preview of how the sounds and beeps work, so that you might not be surprised by what happens (or doesn't happen) next. Despite the noise, I had actually dozed off by the time Bruce said, it's done! And away I went, still wondering... they asked if I was claustrophobic? What if I were? I meant to ask Bruce, but forgot (WHAT DID THE PROCEDURE DO TO MY MEMORY!!!! :-D). So I had to google it when I got home. They put you under!

    I had an amazing MRI. I was demreading coming to this location but Ms Stacey H turned my whole day around. It was a wonderful experience.

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    3 months ago

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    1 year ago

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    5 years ago

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    2 years ago

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    4 years ago

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    Lindsay C.

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    7 years ago

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    8 years ago

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    Lindsay C.

    Thank you for the positive review, Karin! :)

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Lindsay C.

    Thank you so much for the positive review, Shontea! :)

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    5 years ago

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    9 years ago

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    Lindsay C.

    Hi Amy, thank you for sharing your experience.

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    9 years ago

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    Ask the Community - SimonMed Imaging - Longwood

    Review Highlights - SimonMed Imaging - Longwood

    I live in Avalon but drive to Simon Med Longwood every year for two reasons- Sherita & Valika.

    Mentioned in 3 reviews

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    Orlando Diagnostic Center

    Orlando Diagnostic Center

    3.5(11 reviews)
    0.3 mi

    Today, I had to complete a MRI. I am extremely claustrophobic and extreme PTSD. I have to be…read moremedicated prior to the exam. Well my 1st try did not go well I had to end the exam before completion. The Team @ ODC in Longwood are AWESOME!!! They work with great empathy, compassion, and professionalism. My tech (Mike) and the Office Manager (Donna) did not hesitate to let me know that I could try again after I felt relaxed and comfortable. After 30 minutes, I felt my medication was working. I was able to complete my MRI. Donna offered to stay in the room with me and place her calming hand on my shoulder the entire time. Again, thank you guys for your patience and great customer service. I have been in the medical field over 35 years and, learned you cannot teach empathy and compassion it has to be in your heart, especially in the medical field and caring for people. God Bless C. Johnson

    Went here for an MRI and it was super easy to schedule an appointment. Arrived and easily checked…read morein, there's one obvious window for it. The receptionist was kind and I could hear her talking to other people being upfront about cost differences and giving recommendations. I actually couldn't get a piercing out so I had to reschedule! The imaging tech tried to help me before too by giving me gloves and saline to see if it would loosen up. They were so flexible and i was able to come back a few hours later. They talked me through the mri process and made sure i was comfortable as well, even gave me a blanket because it's so cold in offices. The whole process was simple then they sent the images report directly to my primary.

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    SimonMed Imaging - Altamonte III

    SimonMed Imaging - Altamonte III

    2.5(31 reviews)
    2.7 mi

    psa: be sure to check your patient responsibility first!! i paid $470.06 for a service i owed…read morenothing for. the eob has been processed and ive been asking for a refund for several weeks. i had to borrow this money and it created a huge financial issue for me. this coudl have been avoided if they indeed checked benefits. i blame myself as well as i shoudl of checked too. my benefits explicitly say covered at 100% with deductible waived. do right by your patients instead and get your information instead of telling my portion in error. this happens daily im sure, do the right thing!! we are now in may and im still providing this information to the reps and every time i get transfered its like starting over. waste of time and money, the healthcare monoply.

    It is with great pleasure that I am writing this 5 star review to inform there are still pleasant,…read moreknowledgeable and caring people that work in an office environment. I have visited Simon Med/Altamonte Springs a few times now. Today was by far the best customer care experience I have received to date. Upon entering, I was greeted by Chris who was absolutely phenomenal in checking me in, handling insurance paperwork, diligently ensuring that the documents were transferred to the appropriate parties, seeking and providing information instantly; and keeping me abreast of the appointment status. I am in awe of Chris who definitely exceeded my expectations of the front desk with a wealth of knowledge, authenticity, support and drive. In addition, Joe (technician) was equally performative. Joe ensured that an almost 98 year old senior was in the "best hands". He exhibited kindness, patience, asked pertinent questions prior and during the imaging process, reviewed the history of the patient; very well versed in his feedback and definitely executed his job with excellence and caring. Joe didn't leave any stone unturned! In my opinion, there aren't enough people like Chris and Joe! If customer care is important to you from the beginning to end of your office visit, I highly recommend seeking Chris and Joe as your "go to" people at the Altamonte Springs location.

    Boston Diagnostic Imaging

    Boston Diagnostic Imaging

    1.9(19 reviews)
    3.0 mi

    I do not think I will be back to this facility for any imaging/ Xray services. My appointment was…read more1pm with in a check in at 12:30 pm. The front desk was not very friendly, I stood there for probably 15 minutes before someone actually acknowledged me and asked me to wait a little longer. After going through all the pages on the questionnaire and filling out the paperwork, I was asked to wait to be called in. I know there is always a wait when going to any kind of medical facility; but I waited approximately 1 hour, from the time I checked in, which was 1230 pm to the time I actually got my ultrasound. I have been getting this same ultrasound for years, this was the shortest amount of time taken to complete the ultrasound (approximately 15 minutes). In all honesty if I should have read the reviews before making the appointment because they are very accurate. To make matter worse, I just read an article about their diagnostic mammograms not meeting the FDA standards which is quite worrisome. Save yourself some time and go somewhere else.

    My son had x-rays taken here twice within 3 weeks for what turned out to be pneumonia. The first…read moretime was 4 stars, in and out super fast. The tech was nice enough and even with a wiggly kid he got his shot in one try. The second time we waited and waited, eventually everyone else (even those who came in after us) had been called and still we sat. Finally when he were called back they apologized and mumbled something about the tech taking their lunch break. Great! To make up for it the lady that helped us got my son some stickers and both of us a lead vest to protect what wasn't being x-rayed. Oddly, we didn't get one to wear the last visit, hmmm... It took two tries this time to get the shot but I can't blame it on the tech but my 15 month old! The first visit there was some confusion about whether or not his results were called in to my doc. The doctor said they didn't get them, the lab said they sent them right away. No problems the second time with delivery because I hand delivered them.

    SimonMed Imaging - Longwood - diagnosticimaging - Updated June 2026

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