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    SimonMed Imaging - St. Mary's

    1.8 (17 reviews)
    Open 8:30 am - 5:00 pm

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    1 month ago

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    10 months ago

    They canceled my appointment twice without any explanation. Terrible customer service.

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    St Mary's Imaging Center

    St Mary's Imaging Center

    3.4(5 reviews)
    0.5 mi

    The way is a little long if you don't have an appointment, but they are always accommodating. Once…read moreyou get into the Xray area, the staff is very friendly and make you feel comfort ale. As a women you better know if you are pregnant or not, or else they will send you across the street to take a pregnancy test (lesson learned) Over all great place for Xray's!

    Everything here was excellent. From the quick check-in to the actual ultrasound process. I tore a…read moremuscle in my calf recently and had to get an ultrasound done to see the extent of my injury. As soon as you enter the office, there was a self-check in station that was super easy to use. Once we did that, it didn't take long for someone to call us to confirm my appointment, and call me up to get my insurance info. The gal was super sweet! I was on crutches, so she came out around her desk to help me into my chair. It only took maybe 5 minutes for me to get called in to get my ultrasound. BTW, only one other person is allowed in the room with you when they do the ultrasound. The lady doing the ultrasound was very nice and informative. She made me feel as comfortable as could be. While she was doing the exam she let me know what she was doing and why, and gave me a heads up if things would be a little uncomfortable or may hurt. All in all it was a nice experience, nothing too awkward or uncomfortable. Plus, the ultrasound technician let me know in advance of the unofficial results. Pending my doctor's call of course.

    Rad Ltd. Camp Lowell Imaging Center - Business Logo

    Rad Ltd. Camp Lowell Imaging Center

    4.6(15 reviews)
    6.3 miVista Del Monte

    Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

    For years, I have been using this facility for imaging to monitor a chronic condition. The actual…read morescanning procedures have been a good experience, though sometimes the wait time has been longer than I would expect. The reason I'm giving them only three stars is that this year their billing system has become totally incompetent. They sent me a large bill and kept telling me that this particular procedure was not covered by insurance. I called Medicare and they had never been billed. I called my secondary insurance and they had been billed but (correctly) would not pay without an Explanation of Benefits from Medicare. I called billing again and explained that they needed to bill Medicare as primary but they insisted that this would not fix the problem. I eventually got this resolved when I reached someone at Radiology Limited who was not in the billing department and understood what was going on. They sent a message to the billing department and my bill shrank by about $500. My wife had a similar billing problem this year. She was billed for a mammogram, which Medicare covers 100%. I can't advise you whether to pay the inflated bill in the hope of getting a refund later. I can say that I refused to pay until the mess was straightened out.

    Photos
    Rad Ltd. Camp Lowell Imaging Center - Front doors

    Front doors

    Rad Ltd. Camp Lowell Imaging Center - Waiting room

    Waiting room

    Rad Ltd. Camp Lowell Imaging Center - Outside the front entrance

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    Outside the front entrance

    Eastside Imaging

    Eastside Imaging

    3.0(28 reviews)
    6.9 miMitman

    How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

    I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

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    Eastside Imaging - Here is my 78 year old mother in the hospital!

    Here is my 78 year old mother in the hospital!

    Eastside Imaging - 3-16-26 lucky day .. beware 6th street & craycroft very torn up in construction to attempt entry

    3-16-26 lucky day .. beware 6th street & craycroft very torn up in construction to attempt entry

    Eastside Imaging

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    Advanced Open MRI of Tucson

    Advanced Open MRI of Tucson

    4.3(8 reviews)
    4.5 mi

    I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

    The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.

    SimonMed Imaging - St. Mary's - diagnosticimaging - Updated June 2026

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