All I needed was my gears to shift effectively. These guys (brothers?) knew that the lines can get…read morepeanut-buttery after 10+ years. They cleaned things up, didn't unnecessarily upsell me, and got my bike back to me in 3 hours. Extremely reasonable on a weekday. It cost $20- again, great price! Thank you for the quick help and love that you're in the neighborhood. They also sell bikes, accessories, and e-bikes. I'll be back for other cycling needs.

The guys here are so great! Brought my bikes in and they provided me with good service and helpful…read morehints. Their store manager (blonde kiddo playing with his toys!!) sure keeps the guys in line and on their toes. Thanks Mile Hi Cycles - keep up the good work!

Ordered a road bike helmet. Received what I ordered quickly and all went well with the product and…read moreshipping!

I went with a friend to look for a moderately-priced eBike. This is an attractive, well laid out…read morestore with a good inventory of bikes, accessories, and parts plus a knowledgeable repair department. The staff was extremely friendly, laid-back, and helpful. The salespeople were easily able to answer all of our questions. They showed us exactly what we requested: a quality eBike for city use at a very reasonable price. Just to be sure, we checked the options at three other stores--then we came back to Mike's and made the purchase. I think that speaks for itself. Check out Mike's if you want a quality eBike at a fair price.

Brought a couple wheels in for a tubeless conversion. Talked to them when they first opened…read more Brought the wheels in around noon and got them back the same day. Very helpful and friendly guys. They have a decent inventory and what they don't have, they can order and get quickly. Fair prices too!

Great staff at this local shop! Stopped by to buy a craigslisted roadie off a nice gal in the…read moreneighborhood, and offered to give it a looksee. Bike fit perfect so they threw on some new pedals fir me, all at amazballz super schweet price! You made me a customer dude! I'll be back for tuneups and items for certain. The way a local bike shop should be! Thanks for making this Denver n00b feel welcome!

Would not recommend…read more I dropped my bike off 6 weeks ago and knew it was time for the dropper post to be rebuilt which they confirmed. I was told they'd get it rebuilt then contact me when it was ready. I didn't hear anything back and when I reached out yesterday that's the first time they tried to fix it saying they could send it off to be done locally. What were they doing the past 6 weeks?? I can't imagine relying on this place to services bike in riding season with any sense of confidence. While they blamed it on Fox for warranty issues, the first they asked about what year it was to see if it was recall eligible was yesterday, so it clearly was sitting there for 6 weeks collecting dust. Tried to keep business at a small shop, but very disappointed. Picked up my bike and will take my business elsewhere.

I recently got a board wax and my edges sharpened at Denver Bike and Ski Repair. My experience and…read morethe customer service was pleasant, and I got some good extra information on fixing two small chips with epoxy. The wax and sharpening was excellent! My board was flying down the hill the other day, and I could hear the edges really digging in to the snow. They are truly "sharp," and the shop even filled in a couple of dings on the bottom of the board. Given the work quality and price point, you can't go wrong here!

I love these folks! I went in to get a couple of new tubes installed after having trouble changing…read moreone myself due to stubborn tires. Not only did they replace the tubes, but showed me a couple of tricks to make it easier for me next time. He then took the time to ensure brakes were adjusted, shifting cables were clean and adjusted, and even checked the headset to ensure it was safely snug. I couldn't be happier!

I am finally writing this review because I recently went to a real bike shop. Wow, what a…read moredifference. This store lacks the professionals needed to provide quality service. My tires exploded in my car because the tech overfilled my tires. Then, they tried to blame my tires instead of taking responsibility. Oh, and I have tubless tires, which means the liquid got all over my car. Next, they claimed they couldn't fix my squeaky brakes because I need a special type of brake pad. Just took them to another shop and they were able to swap them out. Lastly, their tune-ups literally take weeks to complete. How is that even possible?! Really cute store setup, but honestly, complete airheads fixing bikes who actually know nothing. I might as well try to fix my bike instead. Go somewhere else on Colfax to get bike repair services. You won't be disappointed!

THIS STORE IS NOT HONEST! I am a high mileage daily…read morecommuter. I bought a helmet online. The site had sizes listed as S-M-L but not specific sizes. I ordered M. After I ordered I found the helmet elsewhere with actual CM sizes listed and realized L might fit me better. I contacted Epic Cycles right away asking them to hold the package. They said it has been flagged as fulfilled so they can't open the package at that point. It seemed from tracking and their wording that the package was physically still there. I was told to order the 'L', and I can send back the 'M' for a refund as soon as I get it. so I did. When I emailed them that I am ready to return the 'M' I was told they can't take it back since it was on sale. they knew this when they told me to order the other size and return the wrong one. First it seemed they were lazy about stopping the original package, then they lied to me directly about returning the wrong size. Deceptive to get me to order a second from them. Do not trust this bike shop. they have no integrity.

Customer support seems non-existent so far and it has been three weeks since I received my bike on…read more1/10/26. I received my bike with a bent rear derailleur hanger which rubbed on the rear wheel spokes. I had my rear carbon wheels substituted and was not told about it. I received no assembly instructions. I received random parts in the parts box that were loose due to a cut-open bag. I received no owners manual and no listing of parts included on this bike. I am very disappointed with Epic. I would advise caution to anyone whing to use them.

Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.

I needed my tire looked at as I knew something was wrong with it but couldn't figure it out myself…read more When I got there Erik took my bike back right away and had it fixed in less than 10 minutes! Explained what the problem was, and was so helpful and nice! This is my 2nd time coming here leaving with a great experience.