Excellent service! I recently had my hp envy laptop stop charging and they were able to get back up…read moreand running within 24 hours! Reasonable pricing and great staff. Very friendly and do a great job explaining options and steps going forward to fix the device and up front about the cost. Which is a huge bonus in my opinion. Overall highly recommend!

Everything went beautifully!…read more The charging port on my S21 Plus had failed, and I thought I was going to pay out of pocket. Luckily for me, the gentleman at the counter was thinking more clearly than I was, checked out the phone, and said it was still under warranty so there didn't expect there to be any out of pocket expense on it (and he was right). He then set my expectations for timing, noting that it could take longer than normal because of warranty work approvals being needed from the manufacturer, and that after a holiday it can take a bit longer, but that 24 hours was the maximum. It only took about four hours to fix it, it's working beautifully now, and it took about ten seconds to pick up the phone. I STRONGLY recommend this store! They're fantastic!

My brand new Samsung dryer I just had installed from Home Depot wasn't producing any heat…read more Household Centralized was able to come out earlier than the initial date. Doug arrived within the time frame today. He ran some tests and installed the vent duct. He showed me that there was heat now. I felt the heat from inside the dryer and I was thrilled! Great work Doug! Thank you!!

Household Centralized Service was contacted by Lowes when my parents, less than 2 month old Samsung…read moredryer just stopped working. I was contacted by this company, appointment scheduled, and within the week Tyler came to the rescue. He diagnosed the problem in less than five minutes. Parts needed to be ordered and a tentative two week date for install. It was less than a week when I received the call the parts arrived and another appointment made. Centralized was able to give me a time window conducive to my schedule and I should add, that prior to both appointments, Tyler called and assured me of his arrival. A hour later the issue of the dryer was fixed. The primary installers of the dryer either were lacking the skill or proper tools for the electric connection and Tyler should me the charred wires. Tyler was friendly, knowledgeable, professional, and quick. A big resounding YES in recommending this company.

Been going there for 20 years..... good prices & great service. Never had an issue. Ask for Justin…read more!!!

We have always purchased our appliances from ABC Warehouse in Southgate because we get the best…read morepossible price and service from our salesperson Justin.

Don't trust these bait and switch crooks. They took my…read moredaughters iPhone 11 to 'diagnose' her iPhone problem. The phone was over heating and the phone was not working. They replaced the screen without even calling her to tell her what the problem was and without getting her authorization. Then they expected her to pay $90. She asked for them to accept $80 since she didn't give them her authorization. Which is more than fair, but they refused. They said if she wanted to go somewhere else they'd put the old screen on but still charge her $20. Wow! Further, when asked how long they guarantee their work they said they only have a 20 day guarantee, while on their web site it clearly says they only have 90 day guarantees on phone repairs. Any reputable business should have at least a six month guarantee if not a year. Lesson learned -- these are shameful business practices by dishonest people. Don't go there. Go to Apple authorized repair centers for better service, honesty, and decent guarantees.

I was there today for a new battery for my phone . The gentleman behind the counter was polite ,…read morefriendly , courteous and he delivered great service .

DONT GIVE THESE HACKS YOUR PHONE!! They caused further problems when all we needed was charger…read morereport repair! Took device home to personal residence without our consent, kept it days longer than quoted, charged for repair before it was completed, ended up causing a short in the motherboard of our iPhone 13 and a battery short when the problem was a bent pin to the charging port. "Tech" was belligerent and shouted me down when I tried to ask about the phone, refused to return it when we wanted it back, fixed or not, aggressive and NOT QUALIFIED. RUN FOR THE HILLS!

HORRIBLE! Came here to get a issue fixed and more issues with my device was caused! Claimed there's…read morenothing they can do about the issue THEY CAUSED! Spend your hard earned cash else where!

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

I'm all about supporting local businesses, so I was glad to hear of Trojan on the Nextdoor app. My…read morelaptop needed help and the big box store just added to the problem when I attempted to have them even look at it. 6-8 weeks! Carrey fixed my laptop, installed decent virus protection, and taught me alot about how and when to charge my laptop. Long story short, very reasonably priced. Quick turn around time, and super nice people. I highly recommend Trojan whether you need computer repairs OR want to buy a new one, this is the place to go!

This is the store for all of your computer needs! My youngest has been saving for years to purchase…read morehimself a gaming pc. Thankfully Trojan Electronix came recommended from family members to check out before we make any computer purchases. We stopped in there one afternoon and the owner gave me and my son a crash course in the world of gaming computers! He explained all of the specifics, what to look for, what to spend money on and what not to! He did all this without trying to sell us a thing! You can tell he is just passionate about what he does and wants to share his knowledge!!! After about 45 minutes we asked him if he had a custom built pc that would meet my son's needs and be in his price range. Thankfully they offer a "good student discount" and he was willing to switch out some of the RAM to make it more affordable!! My son couldn't be happier and I was so impressed I walked out of there with a new laptop for my wife and I, as well as additional external storage & and WiFi extender!!! Needless to say, I am a fan of Trojan Electronix, and will be a customer for life!!!