We've used Keith's service twice now, for different bee problems on our property, and it's always great to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him. read more

I've been a customer of Simple Pest Control for nearly two years. When I first started using the company, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company. read more

Keith responded to my messages during weekend about an extermination of yellow jackets in the column by the stairs. He showed up on Monday. The spray was very effective and the yellow jackets are gone. It's been a few days but I don't see any flying around. Highly recommend! The price is competitive as well, super nice person to work with! read more

Had Keith come over a couple times to quell some out of control and difficult to reach wasp nests cropping up around my place. He cares about his work, is responsive and friendly, and charges reasonable rates. I recommend Keith to anyone interested in working with a person and supporting a local, small-business owner! read more

We've been using Keith for ant control/general pest control in our home for the past 18 months. He comes out for regular sprays every couple of months or so. Our ant problem is much better controlled. He also keeps an eye out for other general pest issues in our home and is currently keeping an out for rodents in our crawl space with baits. He's fast and easy to communicate with, friendly, and accommodating. Highly recommend! read more

Keith is fantastic! He is professional, friendly, communicative and knowledgeable. He was very patient and compassionate towards my elderly parents and a pleasure for me to work with on their behalf. His prices are reasonable. I appreciated his efficiency and insight but most of all his warm personality and kindness. I highly recommend this business. read more

Keith is super knowledgeable and very helpful. He replaced a company that was inept and I can't be happier. He is now setup for regular service to our house. Very happy to have found him. Previously we had service every three months (they would miss appointments frequently). I am happy Keith has 6-week and 2-month intervals as this is what my property needs. He found flaws in the setup of bait stations by the previous company and we have seen instant results from Keith. read more

Keith is fantastic - professional, responsive, and genuinely cares about his work. He arrived promptly, explained everything clearly, and even took care of an extra issue on the property at no charge and without hesitation. He treated both inside and outside, uses pet- and people-safe products, and there are no contracts or pushy sales tactics - just honest, quality service. It's rare to find someone this reliable and straightforward in home services. Highly recommend Simple Pest Control for anyone looking for honest pricing and great service. We've found our forever pest control company. read more

Fast reply. Able to come by the following day. Did everything we needed, and did it for a reasonable price. I wish every service I needed was this great! read more

Pleasure to work with Simple Pets. Ahow up on time, deliver what promised and overall a great experience. I will definitely recommend this business to my friends since we use them on 2 different properties we was very satisfied read more

Keith is great! He came to our house on a rapid schedule, explained everything he was going to do to help with our problem and then did it, and he even offered advice to prevent future problems on unrelated issues without any additional cost. His communication was top notch, and his rates were honestly unbeatable. His rates are so fair, I was even suspicious at first - I got quotes from other exterminators that were two, five... even TEN times the amount of his rates, but I'm glad I put my trust in him. Keith provides great, professional service at a very affordable cost. I've already been recommending him to others! read more

I actually ended up not using Keith and his services? Why? Because after I called him and explained my situation to him, he recommended that I not use his services and instead that I try a few things myself. The recommendations he made all made sense and didn't cost me a dime. He said to call him if the recommendations didn't work out. I have never met a more honest person and he has made a customer out of me for any future services. read more

Appreciate Keith finding time on a Sunday to help me with an underground wasp nest discovered while gardening. Thank you for the quick response and easy coordination! read more

I reached out to a couple pest control companies, and ended up scheduling another company first. The person I spoke with at Simple Pest Control gave me a few emails worth of advice before they even brought up the topic of an initial check. I really appreciated their help and their willingness to be generous with their knowledge. Next time I will hire them for sure. read more

We had a small problem with mole mounds. Keith explained that they are migratory, advised us how to keep them away from our property, Simple is the operative word here- not too much, not too little, just what we needed. Thanks Keith! read more

Simple Pest Control responded to my inquiry very quickly. He offered a great price and stuck to it. It's difficult to find quality work at a fair price these days. Keith arrived early and listened closely to my concerns. He took his time and was very thorough. I felt comfortable and confident that my problem was being adequately addressed. I absolutely recommend Simple Pest Control. read more

WOW! This was my first time contacting a professional for our ant problem and it exceeded my expectations. The whole process from the beginning to end was very easy and we were able to meet the day after I contacted him. Keith communicated perfectly about our situation and followed us through the process and what we should realistically be expecting next. He is very knowledgeable about his work and did both the outside and inside of the home in less than 2 hours. On top of that he also helped us with a rodent issue we had no clue about with no extra charge! With the great price, no contract, and amazing customer service I'm glad I followed through with simple pest control! I highly recommend to anyone who is having issues with their home. read more

I recently had the pleasure of working with Keith on a couple of pest control problems. From the initial phone call, he was super friendly, knowledgeable, and took the time to get to know our problem in more detail to narrow down what services we might need. Scheduling was super quick (next day), and he took care of both of our problems without any issues. If you're ever having any pest control issues, Keith and Simple Pest Control is your guy! Thank you, Keith! read more