They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a business card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging. read more

Apparently this company has an issue with trespassing and respecting people. I'm surprised they still engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles. read more

Axiom Eco-Pest Control - Miles....c'mon Miles. - Pest Control Near Me - Redmond, Washington

Had a horrible infestation with ants for nearly a year. Axiom has been so successful in decreasing our ant infestations that i decreased frequency to quarterly about 6 months ago. However, started seeing more ants, so increasing back to every other month. I grew up in this neighborhood, and we never had ant problems, but with increasingly warmer winters, they continue to spawn and build nests EVERYWHERE throughout the year. Having pest control come regularly really does make a difference. This time, the pest controller was Devon. He was very knowledgeable, professional, and efficient. Took off shoes before entering house, which was appreciated. Understood our ant problem and made sure he addressed concerns. I feel confident that we can continue to keep ants/ spiders under control. read more

Had a guy show up at my door trying to sell pest control. He had no license, was unable to answer a few basic insect questions. This company has questionable ethics read more

They came by again today. I was on a call and could hear someone not knocking, but banging on my door. Not once or twice, but four times. I finally went to the window upstairs to see who it was and the jerk saw me and stared ME down. I feel so uncomfortable by the type of men they send out. As a woman, I'd NEVER do business with men who behave like this. read more

I'd put negative stars if that was an option! The salesman that frequents our neighborhood, despite No Soliciting signs at our entrance and on many of our homes, is the real PEST. We'd all like to see him removed from our property! Management is wasting money sending him door-to-door since many residents are complaining about him and will never hire this company! He bothered the residents of one home three times after being asked to leave each time. He is very rude and aggressive! read more

No respect for non solicitation signs, very aggressive marketing tactics, shows up at 9pm at night and does not leave even when you tell them this is not a good time. They also coerce you to sign a "welcome" message and then say that since you accepted their welcome message you are now obligated contractually for a year to get their services. What they dont tell you is you have 3 days from first service to cancel without a charge. Stay away from this company - they are very unprofessional and manipulative!!!! read more

The team is neither able to read, nor take social cues when I had to point out the No Soliciting sign twice and close the door on their sales representative's face. Stop coming to the same neighborhood every month. We have a no soliciting sign for a reason. This tactic is how I know which company to NOT go through when I do have a pest issue. Thank you for being of service to your competitors. read more

They cannot removed pests, but can damage siding. Then explain how the customer is at fault. To recap; pests remain home needed repairs and a twenty four month nonrefundable contract. Let's add in Terrible Customer Service. If You need the bugs and rodents to stay and your home damaged, give these people a call. Thanks - for nothing read more

I can't make you, but I urge you to read this before doing any business with Axiom. You've probably listened to their hour-long spiel if you're here, so what's another few minutes of your time to hear from someone on the other side? Since signing the contract to work with Axiom, it's been a nightmare. Their headquarters doesn't communicate well with their technicians, so neither party is aligned on what you signed up for. Every technician that has come to our house has been lazy. The first one didn't even do the bare minimum. She said she couldn't do the outside of our house because a fence was being built (fine), but then she didn't even do the bare minimum for the inside. She went around the house with a spray bottle and did NOTHING ELSE that we had agreed to in our contract for the inside. She said Axiom would call me to schedule another appointment. I never heard from Axiom and ended up having to call them to get service. We set a date to complete the inside treatment and do the outside treatment, and I stayed at home for the agreed upon window. The follow up technician who was scheduled was so overloaded that they never came. Additionally, they were scheduled for the wrong time anyway, a clerical error by Axiom. This technician said the office would call me to reschedule for that Friday. I never heard from Axiom. I called Axiom the following day because again, they never followed up. This was to reschedule the reschedule. Contrary to what the technician said, Friday was completely booked. For context, we were already a quarter of the year in since signing their contract and I was still trying to get Axiom to complete the FIRST JOB. After speaking with an account specialist, they scheduled a senior technician for Friday (because I tried to get out of our contract altogether). When the senior tech arrived, he told me he was only doing the inside of our house. I told him that the outside was supposed to be done too, because it was never treated. He said that he wasn't prepared with the materials he needed and I would have to, again, schedule another follow up appointment with Axiom, again! At that moment, I called the account specialist. After the account specialist spoke with the technician, he told me the outside would, in fact, get treated after all. I asked how this was possible since the technician didn't have the materials to do this. The account specialist told me that the tech actually DID have what he needed to do it and just LIED because he didn't want to do it! Just two days after, it's already time for us to start our quarterly appointments with Axiom since it took the company an absurd amount of time to complete the first treatment. We were hoping this will be good because a wasp nest is already forming on our garage. We even set up two wasp traps around the nest to try and get ahead of it. Well, a technician came by (we never saw them) to treat the outside of the house and never removed the wasp nest. I called Axiom to let them know we still had an active wasp nest at our house, that the technician missed. I also asked to speak to an account specialist again because I'm really done with this company. No account specialist was able to speak with me, so they scheduled another technician to come out and remove the nest and stated that an account specialist will call me back. It's been a day-and-a-half and I haven't heard from Axiom. Again, I called Axiom, again, around 4pm today and said I was still hoping to hear from an account specialist. The helpdesk wired me to the account specialists and no one answers. I left a message and no one called back. So now I'm writing this review. We have given Axiom chance, after chance, after chance. The customer service has been piss poor. The technical service has been very poor. I have spent so much time calling, rescheduling, waiting at home for technicians, etc. This isn't even worth it if it's free. If you cancel your contract early, you are penalized $300 even if Axiom is the one not fulfilling their side of the contract. This is insane. read more

If there was an option to give a negative amount of stars, I would!!!!!! DONT DO IT!!!!! I feel like this company is the reason I have an ant problem. Definitely NOT the solution!!!!! Do yourself a favor, save your money and get some bug bombs and ant traps. you'll get better results. These KIDS are rudely pushy. They lie about neighbors buying into their crap, they lie about what the contract states. and won't leave you alone so if you see them coming down your sidewalk, heading toward your house don't give them eye contact! They will not stop pestering you. God damn kids these days....... thanks for nothing read more

We've had a great experience with Axiom Eco-Pest Control. We've had several technicians come out, and every single one has been wonderful. Our most recent technician, Macryan Aguilar Gonzalez, was amazing and truly went above and beyond. He didn't rush through the process, was friendly and professional, and did a fantastic job. I also love that their treatments are pet- and baby-safe, and that I don't have to leave my home during service. I've seen some reviews mentioning difficulty reaching customer service, but that hasn't been our experience at all, I've always been able to speak with a live person. Robbie helped me with rescheduling and was thorough, understanding, and provided exceptional service. Just a heads up for anyone new: bugs don't disappear completely after the first treatment , it takes consistency. We've been using Axiom for about five months now, and compared to a year ago, the difference is huge. No more stink bugs! If you're wondering whether it's worth it , yes, it absolutely is. Give them a try. read more

I'm generally not a fan of door to door solicitation, but Devon stopped by and seemed like a nice young man so I invited him in from the rain. We made it very clear that our home was just serviced and we don't need your company today. The price started rapidly going down. His stories started changing to paying for school etc. At the point that he finally understood that we wouldn't be paying for anything today his mood shifted to impolite. Moving forward, I recommend that your sales people have documentation, business cards etc in preparation for securing future business. Maintain a pleasant attitude and understand that word of mouth is a powerful tool for better and worse, especially when unsolicited! Unfortunately I will not ever consider doing business with your company. read more

Like others, I was bullied by the sales representative. I have THREE No Soliciting signs on my property, plus several pollinator garden signs. I am the least likely person to order their services. Even though I was in the middle of dinner, the man refused to leave my front door, telling me some fictional story about "something happened at the neighbor's house." Any company that ignores my no soliciting signs will never get my business. read more

Does not respect no soliciting signs. Even after I asked their door knocker to leave after expire just woke up my wife and baby he kept pushing for a sale.. read more

Absolutely the scammiest business - no way would we hire them! They lie about having other customers in your neighborhood and then are downright scary if you tell them no. They won't take no for an answer and get very aggressive. I was ready to call 911 on them. Beware! read more

They come to my house, even with a no solicitation sign, and when asked for a business card they don't have one. It's possible they are not even with Axiom, though that's what they say, and then they leave on an e-scooter. read more

Axiom Eco-Pest Control - A door to door salesman who said they are with Axiom - Pest Control Near Me - Redmond, Washington

I was solicited by a pest control employee of Axiom who was working in my neighborhood.....He did everything under the sun & moon to sign me up and assured me if I wasn't satisfied, I could cancel the service....That was a boldface lie! Then my husband died, and I naturally lost his income....When I got the bill - it was $350 per application!!! The next time he came, I told him I wanted to cancel the service! I even called the office and tried calling to cancel the service....... Don't get Duped Into this trap! There are other pest companies who don't require getting locked into a contract! The people in the office are callous and are not open to discussing terminating the this "trap"!! read more

Roving salesman came up my driveway while I was outside. He started with some pleasantries about who else was using their services in the neighborhood, but I asked him to tell me what he was selling. He didn't say "pest control" he said "we take care of spiders, bugs..." I said "we have that taken care of." He said "who are you using?" I said "it's really none of your business." He kept asking so I said "please leave my property" and he replied "nice to meet you too" on his way out. read more

Door to Door sales is a red flag for me. There are way better ways to advertise. Plus they only knocked on my door because they saw me park my car and enter my house which is creepy. I told them no and they said they'll be in the area til almost 10pm if I change my mind. read more

I rarely write reviews now but have to now to help other consumers out. DO NOT GIVE YOUR BUSINESS TO THEM * do a quick google search "axiom pest reddit" * they ignore "no solicitor" signs * they have a special deal that second only "since they're in the neighborhood" * they asked for a good review (likely to counter bad reviews) before even doing anything * online research shows $300 early cancel fee and there's no way to cancel online or remove your payment plans read more

they do not have a weekend phone number even for an emergency. Ants have invaded my home AFTER a pest control treatment and there is no way to get ahold of them. Don't use if you want complete service 24/7 read more

Door-to-door salesman came to my place 5 times in two days. First two times I wasn't home. I told him no during our first conversation but he still came back two more times. Also he lied about my neighbors switching to their service, as well as lying to my neighbors that I had switched to them. DO NOT USE THEM! read more

Ignores "No Solicitation, Please" sign posted just below my video doorbell. Also, loudly banged (not knocked) on door. I pointed it out and the response was "Oh, I didn't see that". I believe I had the same encounter and my same response (No, see the sign?) several months earlier; so, I expect that I will see them again. Rode up on some segue way type device. read more

Service-wise, they are good. I even used them for cleaning wasps in summer in my other property on an ad hoc basis. For my home, I had an annual agreement with them, but it's actually 5 services, including the initial service. When I mentioned that, they worked with me and resolved the issues. read more

I don't think I've ever left a negative review on Yelp before. SThis is a predatory company that won't let you cancel services. They come door to door even though there was a no soliciting sign. It's at least an 18 month contract. Then they say they showed up, didn't knock or anything and automatically run your card for more than $150 with no evidence they've even been there . They won't cancel the service . read more

I am in need of urgent help with fleas and ants at a new apartment. I had a nice very long discussion with Luke, he was very understanding and was willing to have their multi-housing team respond to my needs as soon as possible. Unfortunately, I had to go with another exterminator would cancelled our first appointment - this service company is the landlords main exterminator. I appreciate the kind follow up and communication with the team at Axiom, and Luke. read more

They arrived right on time, treated my home office with care and respect, and completed the service efficiently and quietly. Since this was my first visit, it's still early to speak to long-term results, but my experience so far has been excellent. They've already made a much stronger impression than my previous provider, and I feel confident I made the right choice with Axiom. read more

Axiom Pest Control - Stay Away! Giving Axiom Pest Control 1 star feels generous. We've been harassed by their door-to-door salesperson multiple times! This person has shown up at our house THREE TIMES already, pressuring us to sign up for their service. It's gotten beyond uncomfortable. They've turned to taunts and insults when we politely decline. On top of the visits, we've noticed slow drive-bys by their pest-control van after the salesperson leaves. This is creepy and unsettling. Apparently, we're not the only ones. Talking to neighbors, it seems this salesperson has been bothering multiple people on our street, at all hours of the day. Axiom, if you're reading this, train your salespeople on boundaries and acceptable behavior. This high-pressure, harassing tactic is disgusting. Find a new way to reach customers, because you've lost any chance of getting our business. read more

Axiom Eco-Pest Control - Worlds rudest and most aggresive door to door sales person - Pest Control Near Me - Redmond, Washington

These clowns came through my neighborhood ringing door bells at 8:30pm and waking up sleeping kids to solicit business. Then the guy wouldn't take the hint and didn't leave when asked. Finally he jumped on his scooter and scooted away into the sunset. Please get off my lawn. read more

Stop harassing me! Constant emails and texting multiple times a day. If I wanted your services I would have contacted you by now. You seem desperate. It's a bad look. read more

They aggressively knocked the door, rang doorbell and wouldn't leave at doorstep. Very offensive. Do not do business with them.

absolute terrible experience, sales person was aggressive with their pitch so they got my husband to say "yes" as sales person lied about me saying i want the service, which is untrue as I was hoping to just inquire. A gentleman came to us few days later and pretty much refused to do everything the sales person promised. When asked to spray down interior? he hesitated, when asked to clean up spider webs inside garage, hesitated because of some bs excuse on liabilities. The whole process was less than 30 mins and later on I found out they promised my husband crawl space and inspection, which they did none of that. There goes my money with a sloppy job, please do not pay a business like this. Cant even cancel it online and had to call. read more

We have a big No Solicitors sign, but their salesman ignored it, and knocked on our door repeatedly during dinner here. Don't work with this pushy company. read more

This company is greenwashing customers. This company lied about that and lied about a product called Talstar P was safe to use with my ESA cats in the room and a google search says they should be out of the room when this non eco friendly pesticide is being used. If it kills bees it is not eco friendly. Deltadust main ingredient is Deltamethrin. Highly toxic to cats. I have to wait until Monday now to find out where they used this product because my eldest ESA cat who is 12 years old has asthma and has to use an inhaler twice a day. Deltamethrin affects the respiratory System of cats. I am not paying a dime to a company that lied to me, a disabled woman on SSI and put my ESA cat in danger!!!! Wyatt Brownell who I talked to on the phone lied to me all the way through. Promising me that all the stuff used would not be harmful towards my cats. Wyatt did not explain about the first time they come out is called a flush treatment. He explained that they would come this time for the $99 deal for the inside and the outside of the house and then they wouldn't have to come back again for another 90 days. I am on a strict budget of SSI disability I do not have the money to turn around next month and pay them another $159. I don't have a crawl space yet I was charged saying they treated that area. I have attached the list of non eco friendly pesticides used.I was lied to why should I pay liars that expose my cat's to chemicals that can kill them? They claim to be eco-friendly but when I bring up things like Cedar oil peppermint oil the technicians that were here said they never heard of using such true eco friendly things to repel stinging insects. Most of the technicians that come to the houses are considered entry level and not experienced in what they do. I had two people show up at my door that looked like they were fresh out of high school. Don't use this company. Don't use this company if you love your cats. They want me to pay $109.20 for greenwashing I don't think so. The attachment shows a list of Non-Eco-Friendly Pesticides used at my residence. It also shows a snapshot of their website claiming that pesticides used are low risk on the Epa Listing when the ones used are listed as group 3 insecticides. Meaning the class of pesticide used was pyrethroids, not low risk. Straight from the website of the pesticide used indoors which is Talstar. Clearly States That pets should be removed from the room that is being treated. When I asked this of the so-called professional The response I got was no it's fine. Your cats can be in the same room; this is as harmless as salt water. This is the response I got back from a so-called professional which is a false statement AKA a lie. to be told that cobwebs were removed and crawl space areas when this house has no cloth space areas. Anybody can do a Google search about this Pest Control company and see all the complaints. So I found them doing an app called Thumbtack.The people at this Pest Control company scam people they come knocking at doors late at night. So now is the time I add the evidenceTo back up my words something they the company that's supposed to be professionals have not and will not do because they have nothing but defamation and insults. When they come knocking on your door do not open it. Never do business with them. read more

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DO NOT HIRE THIS COMPANY. We have 3 NO SOLICITING warnings on our property and two others in the neighborhood, and they chose to ignore them. They keep knocking until you answer and will come back multiple times. They do not care about causing a disturbance and play dumb. "I'm sorry, I didn't know" They are known to ignore do not disturb signs and no soliciting signs. read more

Their salesman came to my door this morning. Even though he ignored our "no soliciting" sign we heard out his initial speech (all on camera BTW). We are gracious with the door to door folks because we understand that most people aren't. My adult daughter answered. She politely told him we were not interested but he kept pushing, even talking over her. I heard this and came to the door. He tried his tactic of ignoring that we weren't interested with me and just kept talking like I hadn't even said it so I told him we were done and closed the door. This idiot continued talking for a few seconds before he finally left. Way to hire train and retain Axiom! After seeing the other reviews with similar experiences it's clear that the company already knows about this little jack@$$ and condones his sales approach. I'd rate them lower if I could. read more

Axiom Eco-Pest Control - RUDE salesman - Pest Control Near Me - Redmond, Washington

I have no experience with the actual work Axiom provides, but today we had someone knock on our door FOUR times. When I finally answered the door on the fourth attempt, the canvasser/salesperson seemed apologetic and said he didn't realize anyone was home. Which, honestly, doesn't make any of this better. To be clear, this review is for Axiom, the company. My feedback has nothing to do with the young folks at my door (who are pressured into hitting numbers (aka sales) and forcing services upon residents so they can keep their jobs). I have over a decade of experience in the political canvassing space, so I understand the concept of hitting your numbers being directly correlated with keeping your employment. But when you put that already flawed concept into the hands of a for-profit entity it's exponentially worse. It's clear to me that Axiom's priority for their door-to-door workers, at least in this area, is all about the numbers and not about building relationships in a community. read more

I had no issues with the salesperson; he was polite and professional and did a great job explaining the service that would be provided. I have dealt with two other pest control companies in the past, so this was my third company. I was impressed with their process and how it differed from the previous companies. The problem was with the actual service. I had signed up in May and they immediately scheduled my first service to take place within days. They appeared to do a thorough job however they did not show up for the 30 day follow up service appointment that was spelled out in the agreement. After 60 days they contacted me about doing the "every other month" service, but I informed them that they had actually missed the 30 day follow up service that was promised in the agreement and that I wished to cancel the service for failure to deliver per the agreement. The next day I discovered a hornet nest under the upper balcony on the back of the house that based on the large size of it, had to have been there since at least the time of the initial May service, so it was clearly missed and grew even larger of the next 60 days. They did cancel my service however they insisted on still charging me a cancelation fee. While they cut the cancelation fee in half, I reluctantly paid it just to be done with them. After going through three pest control companies over the past several years, I'm not sure any of them are actually worth the cost. read more

Axiom Eco-Pest Control - Pest Control Near Me - Redmond, Washington

Ignores no soliciting signs, ignores the 1st, 2nd and 3rd request to not bother me anymore. Door belling at night, being annoying, lying about the products they use being cat safe, check, check and check. Between these guys and Aptive I've now met the most aggressively stupid and annoying companies in my area! Good job guys. read more