Michael, the technician, was great. He was timely, very friendly and addressed all of my concerns…read more I thought I had carpenter ants but it turns out the wood damage was unrelated and he was very transparent and didn't push anything I didn't need. I decided to do quarterly treatments anyways because of the good experience with him and for my peace of mind.

Exelllent service compared to the others in this town. They got rid of a wasps nest for me.read more

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

I am really impressed by this company and will definitely recommend them to anyone else in the…read morefuture. I will also always reach out to them again if I have any other pest issues in the future. I have never worked with a company that is so communicative, responsive and courteous. I hired them for my parents' house for a rodent problem and then also for an ant issue after because I was so impressed with their initial service. Not only did they take care of the issues, they were also kind enough to send a different technician for a second opinion after we had some questions for the first concern. Their prices are also very fair for the amount of work and quality they provide. 110% recommend.

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

Wow wow wow... James was a miracle worker earlier this morning. We had a bit of a complicated…read moresituation we found ourselves in and needed service ASAP. We had a dead rodent that was stinking up our home and multiple events and bdays planned for the next couple of days. Most companies were charging an arm and a leg for a one-time service or they required us to be on a monthly subscription with them. Eastside Exterminators were able to not only do a one-time rodent removal but also schedule a follow up inspection without us being on a subscription AND they were able to do it TODAY AND they did it all at a fraction of the cost that everyone else was quoting us. Cannot express how grateful I am to James and Zach and the rest of the crew for moving heaven and earth to make sure we were taken care of. Thank YOU!!!!!!

We moved into a new house and we have ants. And potentially rats. But thank god for Eastside…read moreexterminators. Mike Coombes and Jacob Calvo have helped us on both fronts. Mike came over, assessed the situation with the ants (odorous house ants), and addressed them right away. Are they completely gone? No. Unfortunately we live at the bottom of a hill in an older home, and the ants have been here longer and outnumber us by a lot. What Mike has done though is make the inside of our home less and less appealing. He's also been incredibly responsive to our panicked messages about any increased ant activity, and after he's been here, the ants make themselves scarce. Jacob mapped out our entire house, identified potential entry points, and took detailed photos of what was happening in the crawlspace (maybe in too much detail, hahaha) and gave us a thorough review of options for next steps for addressing the four legged house guests we didn't want to continue supporting. And as far as I know we don't have rats anymore, but they've also installed monitoring so if the rats do make their way back into the crawlspace, I'm confident they'll take care of it immediately. As a family with two young kids and no relatives in the vaccinity, Eastside Exterminators have been instrumental in taking that cognitive load off our hands.

Yellow jacket outdoor nest treatment. From first contact to completion all went well!read more

Excellent. He knows his stuff. I tried to eliminate a rodent problem we had, traps off of Amazon…read moreetc. Didn't work out. Jeremy figured out the access points, sealed them off. Problem seems to be gone. Price is fair, and I would highly recommend. Also he shows up when he says he will on time. I appreciate that very much.

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.