Brought a small area rug to Nici to be cleaned. When I picked it up I was struck by the intense…read morenauseating perfumed smell. It was so strong, I had to drive home with the windows open. Realizing that I could not bring it into the house, I decided to take it back. They re-cleaned it, but it's still smells horribly. They said they'd refund the $65 dollars, however, that's nothing. In effect, they've ruined a $500 area rug. My advice would be to stay away from Nici.

Wow!! I had…read morecarpeting that was so stained that it needed to be replaced. It was an embarrassment and my wife didn't want to invite anyone over. Nici came to my house and performed a miracle. They made it look new again and it is stain free!!! If you're looking for a carpet cleaner, this company is for you!!!!

The services this company provides are excellent and fills clients needs in reasonable price.highly…read morerecommended!

We hired this "company" to test for mold. They determined mold existed, and we paid for…read moreremediation. Despite my request to aggressively look for mold in the area, only a small wall section was removed. Per their policy, they were supposed to take a sample after the remediation and test it to ensure there was no longer an indication of mold. Weeks passed, and they had not sent testing results that would have indicated whether mold was still present. After contacting them for weeks, they finally called and sent a mold report. They said they had to have the lab rerun the report. That seemed strange to me. It was unclear whether the report was based on the sample from my house. To address this concern, they sent someone else out to test. After that test, weeks passed, and once again, there was no report. After reaching out several times, they finally sent me a report, but it looked quite different from the format of the initial report and was impossible to understand. While it seemed to indicate some presence of mold, it was difficult for me to interpret. I contacted them several times to discuss the report, and they have not called me back. My interactions with Jonathan were pleasant, so I was patient and optimistic. However, I do not have confidence in this company's integrity. I also noticed their website is down -- one of many signs that this is not a legitimate company. For all I know, perhaps they are out of business. If they are still doing business, I would definitely not recommend them.

I'm a service provider who was subcontracted by this company to do some work and I never received…read morepayment for my services. I called Gabriel and Sam who were the people who reach out to us for our services , I've sent numerous invoices via email and I was never able to get a hold of them. I would recommend people to stay away from this type of very dishonest people.

I'm always cautious when selecting a company to complete work for me. However from my initial call…read moreto Environmental Eco Solutions, just before 6:00PM on a Saturday evening, Gabriel was pleasant, professional and provided me with enough information to make an immediate decision to hire EES to inspect my home for mold. I was quoted a fair price with no hidden charges throughout the process. The day of my inspect I was extremely impressed by how knowledgable Gabriel was about mold and I appreciated him educating me on mold. The inspection was very detailed and each step of the process was explained to me as it was being completed. There was no mess or interruption to anything in my home during the inspection. When I received my report in a few days it provided a great deal of pertinent information to aid me in making the best decision to moving forward. As a single woman that has to cautiously hire contractors, deciding to go with Environmental Eco Solutions was the best decision I could have made. I highly recommend Environmental Eco Solutions.

Had a fantastic experience with Ecoliving services for mold remediation and also re insulating the…read moreattic. We noticed there was some mold growth on the roof decking in the attic but we weren't able to identify the roof leak. Luckily, ecoliving services offered their building science expertise, and informed us that the mold growth wasn't due to a roof leak, but of inadequate ventilation as well as a bathroom exhaust fan that was vented to the attic. They educated us on the cause and how the trapped moisture has no where to go and it forms mold. We felt very comfortable with their knowledge so we went with the for the work. They were thorough, well priced, and extremely clean. They even corrected the roof vent situation and the exhaust so the mold doesn't return. Gus was fantastic and a true professional. Highly recommended.

I was looking for a small owned family business and found EcoLiving Services. I needed the old…read moreinsulation in my attic removed because it was absolutely terrible and new insulation blown in. The whole process was a breeze working with Gus. He discussed everthing with me thoroughly what he was going to do and why I needed it. Everything was cleaned up in the end and did not leave a mess anywhere. The service and value you receive is impeccable. I highly recommend this company!

ok I get my carpet cleaned every year and used Gene last year and this year as well. This is by far…read morethe BEST carpet cleaning I have ever used. Gene got out stains I thought were impossible to remove as another company could not get them out. I highly recommend his service will use no other company especially since he is an independent small business owner.

I have been using Super Steam for years, at various homes, and Gene is by far the best there is!…read moreHis work is consistently professional, neat, and leaves your carpeting thoroughly clean, and not saturated. His work shows his respect for his customers.

tore the finished basement apart in areas that had no water damage, tore out custom cabinets,…read moredamaged washing machine while trying to move it, scratched furniture, damaged other items in finished basement and had to stop them from ripping out wetbar and cabinets. They were the first to be paid by the insurance company..in full while I am still fighting with the insurance to pay the damages. It took me 15 months to put the place back together.

We hired ServPro to clean an apt we owned in Portage Park, Chicago. The renter was a heavy smoker…read moreand wasn't the best housekeeper. Mike from ServPro was incredibly quick to respond to our inquiry, we him and his team at the apt, we went through and let them know what needed deep cleaning and they even disposed of some items left by the tenant. Mario was the team leader and he was extremely responsive and let us know how the progress was going. When we checking in to see the progress, the ozonator they used completely removed the cigarette smoke smell. From ceiling to floors - the team cleaned everything and made the unit look and smell brand new. We HIGHLY recommend working with Mike and Mario's team. They quoted us a fair price and that was the price we paid - no hidden fees. We were 1000% happy with their work.

Quality of workmanship is very poor. I had this company replace ceiling and drywall after a leak,…read moreand the work is unacceptable. The crown molding was patched poorly, nothing was sanded down effectively, the walls have visible patch work, the window casing is the same, patchy, not smooth. Painted areas have roller lint stuck in the paint. I will have to have redone in some areas. Do not recommend.

I have nothing but great things to say about this company. From the prompt response time to the…read moreexcellent customer service, this company is top-notch. I called and the next morning the crew was out to start mitigation. I had a ton of questions and always received an immediate response. I work in the insurance industry and know some of these restoration companies can be hard to deal with. I appreciate the kind, caring and response ACR provided and will recommend them to anyone in need. Thank you!

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.