I am beyond dissatisfied with Super Clean Guys. They sent a technician to my house last Friday…read more Almost 24 hours later, I phoned to advise the carpet was very wet still. It took them hours to get back to me and when they did, all they could say is they were closed for the weekend and to call back on Tuesday. I was on my own to get the carpet as dry as possible as quickly as possible to prevent musty smells and mold growth. I had fans running, dehumidifiers running, and still it took beyond 3 days to dry it out. With the carpet so wet, it is not likely they sucked up any of the dirty water. I have already called a different company to rectify the damage that Super Clean Guys caused. Tracy S

I had 4 rooms "cleaned" by this company. It took about 20 minutes to "clean" the rooms. That was…read morea big red flag. They brought in what looked to be a rug doctor type machine. The carpets were soaking wet after they were done. My wife had to suck up the water with her home carpet cleaner. The water was very dirty. I called the owner and he said "Well is the carpet clean?" I showed him the picture below and he said "Well all carpet is going to be dirty its not tile". Isn't that what I just paid him for? Clean carpet? He offered to come back and reclean the carpet. No thank you. There are plenty of companies that take pride in their work. Please avoid this company like the plague.

Great to do business with, In one day I had a call back from a receptionist and scheduled a time…read morefor a estimate .Measurements were taken and service options were discussed .Within a week i had a crew of three clean all the carpets move and replace the furniture They got out stains that i thought were permanent .Honest ,efficient rug cleaning without the hassle i had experienced with another local carpet cleaner I suggest this company hands down and will use them in the future

Hired Dunne for wall cleaning and they did a fantastic job, the price was so reasonable…read more Thoroughly satisfied with this company and will definitely use them again, Wonderful Job!

Our neighbors recommended them and we couldn't have been more pleased. Mike the owner is so fast…read moreto respond if you text trying to make an appointment. I booked them on a Thursday and they were there the following Wednesday. We hired them due to one of our pets and they made our carpets feel brand new! We actually hired them that day to do another room in our house! Highly recommend them!

I used this company for years! We moved out of state. Mike is not replaceable. Trust me if I could…read moreuse this company I would again! They were awesome! Many things are great leaving Illinois. This one thing is not. I give optimum my full endorsement without hesitation.

If they had integrity they would have said we can't clean this rug because it will get worse. Why…read morein the world would I have a rug cleaned that was going to get worse?.

Our commercial grade carpeting in our stairwells in our condo hadn't been cleaned in far too long…read more We hired RB Eco cleaning and were not only happy with the price, but the carpets look like new, and the team showed up right on time and were total pros. Unit one actually hired them for their internal unit as well. Don't shampoo your carpets on your own - we'd hire RB Eco Cleaning as soon as it's needed again.

Absolutely loved the service I received from All Star Carpet Care. Its a small family owned…read morebusiness. Out of all the carpet/ rug cleaning services I reached out for quotes on yelp this company had the best prices and fastest turn around time. I got my 8 x 15 oriental, hand woven rug deep cleaned by them. This carpet was filthy and had bad odor when I pulled it from storage and they managed to get the stains out and remove the odor. They picked up the carpet the same day I reached out and dropped it off within the quoted 2/3 days. The other carpet cleaners that pulled up for zip code 60601 had sometimes triple the rates of they charged me and were a week to two weeks out from either coming to service me on-site or the same service of picking up and dropping off. Throughout the process they did a great job of communicating & had great customer service unlike some of the other places I reached out and inquired about rates. When you start to reach out and get quotes you will know exactly what I mean. I highly recommend this carpet cleaning service. They did their job in a very courteous and expeditious manner and have been cleaning carpets and rugs for over 23 years! Thanks Julian & Wife of All Star Carpet Cleaners!!

This was my first time using any carpet care companies in Chicago and I was very pleased with All…read moreStar - will continue to use them in the future. They answered the Yelp inquiry very quickly, and were available for a last-minute emergency clean and water removal! I panicked when a bunch of disgusting water had come up my drain in the laundry room, affecting a good amount of carpet. They went above and beyond to check for water in places that we hadn't even noticed yet - and cleaned it twice to make sure there wasn't any residual water or mold. I feel like I can walk on the carpet barefoot now with confidence, which I wouldn't have been able to say two days ago :)

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.

We had deep rust stains on our carpet as a result of our building's fan coil's leakage. I called…read morea cleaning service and they told me I was wasting my time and the stains would never come out. They suggested a buy new carpeting. We got a bid for new carpeting but before we committed, I told my wife perhaps I should try another cleaning service. Parker and Sons was highly rated and understand why. It was a pleasure dealing with an understanding, professional organization. They reviewed the stains and said they could remove them. I was skeptical but felt their charges were far less than new carpeting. Erwin and CJ did such a great job, we had them clean all our carpets. They even rotated our area rugs so they would wear evenly. They left no messy residue and cleaned up everything very well. We will use Parker and Sons again and would highly recommend them to anyone.

When I realized that my husband was calling companies getting estimates for carpet cleaning in…read moreanticipation of hosting our first Thanksgiving, I told him I was going to call my old high school friend, Carl Parker, of Parker & Sons. My mom had used them before for her oriental rugs and was pleased with their service. Carl and I confirmed a day, and a very reasonable price. We had dark stains on the cream carpet in our family room which we were very worried about. Carl and his crew blasted them out and had the room done in no time! We were having nice conversation and didn't even get to finish before they were done and packing up. Our carpet looks great, definitely fit for company now, and we couldn't be happier!

These folks are the best! Thorough, quick, friendly. We wouldn't use any other cleaning service…read more Highly recommend!

They are reliable, flexible and do a very good job! We started with a few one time cleanings that…read morewe were able to schedule online before having holidays guests. Now they come every 3 weeks. I'm not sure other services offer this. They work with us if we need to change things. They have been great to work with.