We bought an 85-year-old house and that means one thing - galvanized pipes. Otherwise known as…read moreswiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me. I know a plumber back east and he told get rid of the "galvi" ASAP. Um, ok. So I called a few plumbers. Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business? Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate. Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed. He explained the residential codes to me and why I did not need certain things. He did preface that this was not going to be cheap. He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project. Their estimate was expensive, but still about 15% lower than one of the other big guys in town. But, I got a good feeling about them. So I gave Erickson the work. They came in an installed pex and ripped out all the galvanized across 3 floors of my house. They did an excellent job and would not hesitate having them back in the future.

Unfortunately I have to write a negative review of Erickson Plumbing. We called about not getting…read morehot water, only lukewarm water, and the first plumber that came out said it was not the water heater and proceeded to change a cartridge in our master shower and charged us $800 for it, which is astronomical for changing a cartridge. He also broke the handle of the shower, reversed the hot and cold directions, and did not tell us it broke. The problem persisted and we continued to have lukewarm water. I called the company and they sent another guy out and he said that our handle was reversed from hot to cold and maybe I had just been using the wrong direction for hot water. Readers, I am not an idiot and know very well what direction is hot and cold in my own shower and what changed with the plumber. He didn't know what the problem was either. I called Erickson and they asked if they could make it right. I made it clear that I will not pay another dime and I expected money back if it ended up being an issue that would have cost me less than $800. They verbally agreed over the phone. They agreed they had misidentified the issue and it was on them to fix it. Erickson sent out a THIRD plumber and he looked at our water heater, said it was a pipe that needed cleaned out, cleaned it out and et voila, we had hot water so it was an easy fix. Afterwards I called to settle with them and see what they could refund me since it did end up being an easy fix and not worth a whopping $800. They refused to refund any of the $800 saying they had spent a lot of time on the issue and going back on their word and original mea culpa that it was their issue and pledge to make it right with me. It should absolutely not be on my dime if they couldn't figure out the problem until the third try and they also absolutely took me for a ride charging me $800 to begin with. I worked with them on good faith to fix the problem expecting them to make it right with me in the end since they were at fault for misidentifying the issue, not fixing it, charging me $800 for not fixing it, and breaking my handle at that. They would not budge and would not give one penny back, which is frankly horrible business. Be prepared to be taken for a ride if you work with them and pay way more than expected and gamble at even getting your problem solved, then lied to afterwards. Hire at your own peril.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

We hired Jake the Plumber to do the plumbing work in our new kitchen. We signed their written…read moreestimate and scheduled the work only for them to no-show that day...no call, nothing. I've been calling, texting, and emailing them over the last 3 business days, and nobody has gotten back to me. This business is a whole team, not a one-man operation, so I don't know what excuse they could have. Don't waste your time with them like I did.

We needed a plumber for some repairs and replacements. I expressed there was some urgency for a…read morerepair, and we already bought the toilet and faucet that we wanted installed. But unfortunately here's how the timeline went: 04/08 - I called for a quote/estimate. I provided all of the details, and then I texted all of the photos as instructed. 04/09 - I emailed all of the photos again. 04/13 - I emailed again asking when I could expect a quote. 04/13 - I also texted asking when I could expect a quote. And then I never heard from them, so I went with someone else.

I would not recommend Anderson Mechanical…read more We originally had Anderson come to our home when we were having furnace issues and water pooling around the furnace. After recently having another HVAC company inspect our system, we discovered significant rust, standing water, and damage inside the furnace. We were also given documented concerns regarding the condensate drainage/setup. We contacted Anderson (being hung up on twice) and provided photos, invoices, and the other HVAC company's findings. Anderson denied responsibility, and we have been extremely disappointed with how our concerns were handled. We are now having to replace our furnace and AC at significant expense. Based on our personal experience, I would strongly encourage others to do their research before hiring Anderson Mechanical. I personally would not use this company again or recommend them to friends or family.

We had a Groupon for a duct cleaning, and had them out . They scheduled in a day , and showed up on…read moretime. They were very nice guys, and were respectful of our house. They got a huge pile of pet fur , and other debris, out of our ducts. Definitely recommend them.

These guys are amazing. We use them for plumbing, HVAC and now, Garage door Service. Always…read moreresponsive, always reasonably priced and always the best Service Technicians in the business. We've been a customer for several years. They keep our systems up and running at peak efficiency. In the rare event of an emergency, they are super responsive and very professional. These guys know our systems! Tech's are courteous, knowledgeable and very professional. We've worked with several service reps over all our systems and every one of them is great! Cudo's to the owners on a very well run business. I'm proud to refer them to my friends and family.

Logan was here today for our annual plumbing inspection/maintenance as part of the VIP program and…read moreonce again the service couldn't be better! We appreciate Logan and all of the knowledgeable technicians from On Time. Great communication as always from booking the appointment, coordinating the time of arrival, and completion. We highly recommend the VIP program!

Francisco was amazing! Super fast, professional, helpful, skilled, kind, and friendly - even being…read moremindful of dirt and debris. I called in the morning and they were able to come out within two hours (so fast!). Thank you for all of your help! :))

Several weeks ago, I contacted Sewer Line Warranties of America for a clogged laundry room drain…read more The man who arrived said he just started clearing drains. He was unable to find a way to clear the drain and recommended cutting the galvanized pipe and installing a PVC access so he could have access to the drain. I have the drain cleared about every two years and this was the first time a "plumber" did not know what to do. The existing floor drain has a rubber cover that, when removed, is where you snake the drain. He left without doing anything and the drain was still clogged. I would not recommend this company.

So thankful we found Rascher…read more We had a different company give us an extremely high quote to replace a water heater, like it's so expensive you would faint type of quote. Our neighbor recommended Rascher. They asked us to email lots of pictures of our current water heater and piping. Gave us a reasonable quote, scheduled it and they came on time, installed it quickly. Thank you Jason and Ben!

I called emergency number to have my 1.5 year old water heater that was installed by Rascher Nov…read more 8, 2023 repaired and Ed said cost was $350 per hour for emergency service, was probably the pilot light from my description, they might not be able to repair today and I would still have to pay the $350 even if they had to return to complete repairs during regular business hours. In my opinion this is not true emergency service, and I did not like his attitude.

John was great to deal with & gave me some ideas for projects!! I appreciate the time you spent…read morewith me.

Gene, John, and Marc have been lifesavers!…read more Our SE Como House is over 100 years old, so our plumbing can sometimes be a challenge and PIPERIGHT Plumbing always comes up with a comprehensive fix and has vastly improved and updated our faucets, toilet, and during Covid, they did a terrific job installing our new dishwasher. Thursday, November 14, 2024 we faced a suddenly, broken toilet, with water leaking across the floor and into the basement. At 8am, I called in 'a favor' since they had installed our dishwasher, and somehow they were able to get John Tomas out within 2 hours and he was able to quickly diagnose the problem. What I didn't realize was that they weren't doing me a favor coming out in less than 2 hours, they recognized a leaking toilet to be a priority, and acted quickly. Not knowing the actual issue until arriving, some parts were needed so while he was here John realized our bathroom faucet cartridge was shot, so he offered to fix both the faucet and the toilet after getting the necessary parts. I'm not very handy so having PipeRight Plumbing (now on speed-dial) was extremely helpful. Marc, Gene, and John are extremely professional and respectful of our time and property. We will use them again, and highly recommend their services to others. John - SE Como Mpls