I recently moved to the area and was trying to transfer my long-standing ADHD prescription to…read moreDelaware. My doctor's office sent the prescription over more than 24 hours ago, so I sent my spouse to pick it up. He was told that I wasn't in the system and that they hadn't received anything. I called my doctor's office, and they confirmed that the prescription had been sent. When I called the pharmacy back, I was then told that they were not accepting new patients for this medication so they just filed it. So how am I not in their system? That was surprising, especially since they filled the exact same medication for my child just last week without any issues. At no point did anyone call to let me know there was a problem. Initially, we were simply told the prescription hadn't been received. There also didn't seem to be any concern that I was now out of a medication I've taken daily for years. I make a point of supporting local businesses whenever I can instead of larger chains, but based on this experience, this won't be the pharmacy our family of five chooses going forward.

Avoid! Owner mistreats employees (always berating them) and has been caught lying about the…read moreavailability of prescriptions (telling me it is not covered by insurance but telling the insurance company a different excuse) to avoid having to place orders. Shady shady business practices. You've been warned and they've been reported!

I had previously went twice and they were closed. And after speaking to the owner he explained he's…read morebeen having staffing issues. But went above and beyond to get me taken care of on his off day. I greatly appreciated it since i had been having issues filling my script. And the customer service exceeded my expectations

From the owner: Our team of experts are able to provide the medical bracing and devices that you need. We are the…read moreregion's leading representative for Medi Usa. We specialize in Orthopedics, Compression, Electrotherapy, Mobility and Incontinence supplies.

This is the worst pharmacy I have ever had the displeasure of dealing with. Nothing is ever in…read morestock. The information generated by the CVS website is horribly inaccurate, and the customer service at both the Chestnut Hill Rd store and others is deplorable. Before Rite Aid closed, I was getting much better service at my old pharmacy. Since coming to CVS, I have had nothing but bad experiences while dealing with an organization that cares NOTHING about the health and well-being of its customers!!

Andrew "operations manager" at Rt. 4 CVS was extremely rude and nasty. I will take my business…read moreelsewhere.

Excellent customer service and our delivery team was fast and friendly. Highly recommend this…read morecompany.

Great service! Staff is so friendly and professional. Also they are very patient and willing to…read morehelp. I did go to another store a few miles away and much prefer Performance Biomedical.

I'm traveling in Maryland visiting my daughter and forgot a medical device at home. The staff had…read moreone in hand. The pricing was lower then anywhere else in the area and Amazon. Staff was very good.

Beyond stellar! I have been spending hours trying to locate a med that has been back order. they…read morenot only had it in stock, but they transfered my prescription from a big retail pharmacy in 5 minutes. 5 MINUTES!!!!! so so nice on the phone. I'm simply amazed!

Procare Medical/Lancaster's customer support is outstanding…read more My husband is in a wheelchair and his lift (hoyer) malfunctioned. I called several medical supply businesses in the Lancaster area, desperate to lift my husband. Once they found out that I had not bought my Hoyer from them, they would not even try to help me resolve the problem. I called Procare, spoke with their Service Manager, Joel. With empathy and understanding of my situation, he quickly helped me to resolve the problem over the phone. Shortly, thereafter, we needed to purchase a shower/commode chair. There was no question as to what medical supply company we would use to purchase this product. We found that the Procare sales representative, Joe, went the extra mile in helping us to purchase the right chair. We so highly recommend this medical supply company for its service and products.

We'd been searching for a stairlift for my dad and called ProCare Medical because they sell…read moreHandicare which has been rated highly by ConsumersAdvocate and Retirement Living. Project Manager Justin came to our home, measured, answered many questions, and suggested best product options for our stairway (narrow and placed awkwardly next to doorways). He made arrangements for us to view and try out the model we were interested in, at a nearby location. We would not hesitate to deal with ProCare in the future.

I dropped in here the other day in search of individually packaged large surgical dressing pads…read more It's been very difficult for me to find and I didn't want to order them from Amazon, as there is a risk of the pads not being sterile. I am currently recovering from surgery so getting around is a bit difficult right now. This pharmacy is conveniently located on the first floor of the Johns Hopkins medical facility in White Marsh. In addition to having medical prescriptions and assistive devices, they also have a decent assortment of snacks and beverages. While they staff couldn't help me with what I needed, they still gave me their undivided attention and provided excellent customer service!

I love this pharmacy! Underneath the doctors office,down the hall from x-rays and radiology, this…read morepharmacy carries a little bit of everything HBC. With sick little ones it's nice to be able to go to one place and get everything you need, wish more places were like here. Though they're closed on the weekends. the customer service,friendly atmosphere and small town home feeling welcome are worth the wait for two days for my family's meds