I was helped through a difficult process with my vehicle, which was undrivable before I got…read moreassistance from this store. Now, my car drives great. Thanks!

Thank you Randy N for the amazing customer service! I've never seen such great customer service…read moreuntil today.

I love this autozone because they have a funnel they let you use to add oil to your car. I don't…read morewant to have my own funnel because I'm too lazy to clean it. But whenever I open a new oil bottle, I always end up spilling oil on my engine. Then I would try to avoid adding oil, but that's not good obviously. This makes my life much easier. Thanks for offering this. I don't know any other auto zone that does

This autozone is horrible; they have the machines to copy car keys but they won't do it if you…read moredon't buy their $300 dollars keys ! It's up to them but the manager An asshole won't do it ! Thanks for nothing !!!

I don't often go to Auto parts stores. I'm not familiar in a garage, and I'm not a shade tree…read moremechanic. I did, however, go there one evening to pick up parts for someone else. I only knew the part I needed, nothing more. The moment I walked in, a young man greeted me with a pleasant "Good evening, can I help you find something?" I told him what I wanted, and he went to the computer to look it up. Showing me the options, he offered everything from $10-100+. I appreciated that, I would expect him to try to sell me a higher priced item. He went to the shelf and found one of the items, but couldn't find the other one. Not giving up, the young man called out to a co-worker, who came from a back room. This gentleman also looked for my item, and I was impressed with the respectful, professional tones of both men. They found the item I needed, and asked if I needed anything further. I said no, and the first young man promptly went to the register to check me out. Surprisingly, he did not try to "upsale" me, offering me some lubricant or additive for my items. I know that is business, but I appreciated that he didnt' push me. Overall, I was impressed with this young man, in particular. He was professional, respectful, and very polite and articulate. I wish I could remember his name, I would love to let his manager know what a gem he has! Based on this experience, the next time I need auto parts (or to pick some up for someone else), I will be going back to this Autozone location.

Great experience here. They were extremely helpful, operated with urgency and replaced the parts…read morein my car. I was in and out in less than 10 minutes. Great Job!

Great and friendly customer service. Very helpful in helping me resolve my online order. Great team…read more!!!

Ran in for washer fluid and they were so nice! I was greeted immediately. They could see that it…read morewould be hard for me to reach, so they just grabbed it and took it to the checkout for me. Extremely polite and helpful throughout our exchange. When we needed an air filter, it was the first place I thought to go and, again, they were super helpful. Highly recommend!

Kyle S is an amazing person! I came in looking for a clip to reattach my jeep fender flare, he took…read morea look then got a tool from inside then proceeded to solve my problem using the clips I had. He said he would really like to sell me something that day but I just didn't need to spend money on this one. He took literally five minutes and was so genuinely happy to do it. He saved me from a potentially dangerous situation if that flare would have flown off while driving. Thank you Kyle for your kindness and Auto zone for fostering a culture of empowering your employees to do such great things! Customer for life!

My car was in need of some items. The employees were very helpful and friendly. Reasonable prices.read more

Kyle helped me with my windshield wiper purchase and the install of them. He was beyond nice & so…read morehelpful.

Scott A is the man and much appreciative to his team. Went above and beyond to help me out and my…read morefamily. Helped me find the root issue and solve the problem without trying to upsell me or anything. Thanks again Scott

My headlights were out and I needed new ones immediately. I stopped by and the employee was able to…read morelook up which headlights worked for my car. The employee offered to switch them out after even though I hadn't asked. Very happy with the service. Items are pricier than other retail stores but a good place when you need your car repaired quickly.

I went to Auto Zone in Cumming today to have a battery replaced in my car the service was excellent…read moreand Martin the young man that installed my battery did a excellent job he went above beyond replacing my battery it was not a easy job for him because of where my battery is in my car Thank You Auto Zone in Cumming Ga for your excellent service and your great customer service and Martin was wonderful. Gail Beck

Great customer service from Jonathon!…read more I recently had an issue that I was not sure if my car's battery was bad or if something more serious with the ignition system was wrong. As I was about to sell or trade in this vehicle, I did not want to put much money into repairs. Jonathon was able to help me find an comparatively inexpensive battery and said he would test my old one while I took the new one home to try since the charge and test could take up to 45 minutes. Within minutes of leaving, he called me and said the old one registered as bad as soon as he put it on their charger. The new battery worked, and so I called back as he suggested so he could refund my core charge for the old battery. He was with another customer at the time but called back about 10 minutes later and took care of the refund without my having to return all the way to the store.

Store in great shape. Had what I needed. Priced very competitively. Used the help section many…read moretimes. Kyle is great.

I had a headlight out and needed a new one. Amar & Tyrese were wonderful. I have always received…read moregood service from the AutoZone in Dacula. The next time I had to go in was because my other headlight went out and they were kind enough to help again. Amar was there once again ready to help. Great customer service, clean store and good people. I am Thankful and grateful, would highly recommend this store and the people who run it. Thank you Amar!

Auto Zone lost a long time customer today (9/29/17) over a defective Brake Caliper…read more Since there was a $30 core charge I took my old caliper off and carried it with me to purchase a new one. I made my purchase and installed it on my vehicle. After bleeding the brakes I noticed that the new caliper was leaking fluid at the brake line connection. I took it back off and checked the brake line but there is nothing wrong with the line itself. I cleaned it all up and reinstalled it. There was still a leak at the the connection. I disconnected the brake line again and double checked the connection for debris of anything that would prevent it from properly sealing and found nothing that was obvious. I then reconnected the brake line for a third time and had the same result, a leak at the the connection. At this point I removed the new caliper and returned it to the Commerce Ga Auto Zone where I had just purchased it an hour and a half earlier. I was informed they didn't have another in stock to warranty it but I could drive another 10 miles away to Jefferson Ga where they did have one and could warranty it for me or they could order on and have it "tomorrow". Neither one of those options was an acceptable as I needed the vehicle to be operational on Saturday morning (9/30/17). I told them that I just needed a refund and I would pick one up down the street at Advanced Auto Parts to which they responded, "We can't just do a refund, I'll need a receipt where you bought another one before we can do that." HUH?!? Seriously?!?!? They will NOT DO A REFUND on a DEFECTIVE PART unless you bring a receipt where you BOUGHT another one somewhere else! They refused to return my core also! In order for me to get my money refunded I had to go down the street to Advanced Auto Parts, purchase a new caliper AND pay a $35 core charge, take the receipt BACK to auto zone and THEN they refunded the purchase price back to my credit card and refund the $30 core charge back in cash. I cut up my Auto Zone rewards card RIGHT there at the counter and GUARANTEE I'll NEVER set foot in another one. Auto Zone you can thank your Commerce Ga store for the loss of one good customer and potentially several thousand dollars in future sales. NAPA, Advanced and or O'reilly will be getting my money from now on!!!