I get a response to call them and they will "help you get started with a claim. I contacted them…read moretwice, their employees who moved the furniture were very aware of the TV and also the wife's mirror. We did not notice the 6 in scratch on her dresser until a few days later. As I stated in my initial response, they said they would send me a complaint form or I could do it on line. I have never received anything from them. STAY AWAY people. Why do they have so many negative ratings??????

worst bunch of clown ever !! shop to my house at 8:30 oh my…read moregosh you have a garage I'm not sure we can do this. Managers stop in and says oh yeah I'll have to add more for the garage I said it's a two bedroom house it has a garage, but whatever let's move on Guys keep complaining that it is going to butt up against their afternoon job- let's reschedule. I say no, you've been here an hour and a half and done nothing. let's get done all we can today. They say they can't and I should talk to the office about rescheduling Nobody calls me for seven hours so I called them and they tell me that due to my use of language that they will not be completing the move because they cannot put their workers into an aggressive atmosphere. I asked if anyone was planning to call me and tell me and they said the driver should have said that before he left. Well, he didn't and now I'm warning all people that using two men in a truck is doing so at your own. don't use them.

Friendly people who call you back promptly. I spoke with Tom a few times and got a moving quote…read moreright away. It was a reasonable price for a local move. Concordia Village referred us. Unfortunately we went with another company due to timing. I was juggling too many tasks at the time otherwise I might have tried to go with Underfanger. You can tell they are good people and I will call them again if I need movers.

Great moving company. Tom and Karen are truly professional. Every piece if furniture handled with…read morecare. Movers were friendly, careful and efficient. I will recommend them to anyone moving locally or long distance.

Terrible experience with these people. First of all they were 2.5 hours late from when they told me…read morethey would be there. Because of this, we missed an important meeting with the facility we were moving to. Called several times to see where they were and it appeared they were screening calls. Had to leave a message then they would call back a few minutes later. Very lame apology for being so late, then we asked to negotiate rate due to being late and causing us to miss appointment, said no. Wouldn't even discuss it. I would never recommend this company to anyone. The office just has a I don't care attitude. Only choose them because other choices were booked for the day we needed them. Now I know why this company had an opening. Will never use them again.

Very good people. We moved here a year ago and North American Moving could not get my large safe to…read morethe basement. Called Moscardelli's and they got it down no problem. Yesterday my son and wife were here from Texas. I gave him my small gun safe for Christmas. Called Moscardelli's the day before Christmas left a message and asked if they could get the safe out of the basement and into my boys truck. They called back Christmas night and said they would be at our home the day after Christmas between 1:00 and 3:00. The Holiday Weekend. Amazing service! Very fair pricing. They could have given a higher price on the holiday weekend, they did not. They offered a very reasonable price.

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

Took over a week to respond and then it was with a we don't want to help you message.,read more

I've used this company several times and they always do a great job. Very nice people and very…read moreDiligent about the work that they do. They are my go to for moving things.

The company demonstrated a high level of incompetence. They arrived late for the scheduled service,…read moreworked extremely slowly, and caused damage to my furniture. No apology was offered, and they demanded full payment without providing any discount or compensation. I chose not to engage in a dispute and therefore completed the payment and ended the service. I strongly do not recommend this company.

Robert and the crew at MoveWise are a top-notch outfit! They were able to take care of my in-town…read moremove efficiently, professionally, and with great communication and customer service. Their initial estimate for 3 movers and a large truck came in lower than similar vendors offering only 2 movers and a large truck. After all was finished, they were done quicker and less expensive than their initial estimate! Some good friends of ours recommended MoveWise, and we are so grateful to have gotten the tip. Estimate, payment, and communication was a breeze. Will contact them again for our next move!

Horrible customer service. scheduled for a load on morning of our move. I called to get an eta and…read morewas told the crew had a flat tire, and he would call back in 30 minutes. An hour goes by and no call. I call again and am told the crew was trying to find a place to repair the tire. Two more hours go by and no call. I call and get sent straight to voicemail. After several calla, finally get a call back and am told they won't be able to make it To help us. Scheduled for 9:30 am, and finally get told we can't make it at 1:30 PM. Am also told he got another company with availability and would text the number to me, never received a text. Very unprofessional and caused me to waste an entire day with no loading help for me and my handicapped wife. Will never book with this company and I would highly suggest you don't either!

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!