Outstanding experience! Highly recommended! The move went twice as quickly as I planned. The movers…read morewere professional, careful with our items, and did a great job helping us fit all of our items in a small storage unit. We definitely got our money's worth!

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

Large house move from Illinois to Missouri, guys were great and very hard working. Took care of us…read moreall the way and communicated a well. Definitely the best price by far than any other moving company

If I could give this business zero stars I would. it was not explained to me that he had all this…read moredifferent costs that I was going to be paying for until after the move. He didn't come in his own truck, he rented a U-Haul which I wasn't expecting and was not mentioned in the beginning. He insisted on wrapping everything in sight, including the plastic trashcans that are like $15 from Walmart. Now of course in charging by the hour and choosing to wrap everything it made the move take longer. I explained that I had a time frame from the beginning because I needed to work the evening shift still. He didn't adhere to the time frame and I ended up missing work. I had a friend who helped unload the truck and if my friend had not had helped then it would have taken like another two hours. Also when they propped open the doors to get from the front door to my apartment door they used the laundry basket full of unwrapped glassware and the other door they used one of my boxes labeled fragile. I was extremely unhappy with their choices. If I had wanted to do my move using two people and a uhaul me and my friend would have taken a day to do it ourselves. The second guy was FaceTiming a girl and talking about having sex later which was wildly inappropriate and wasting time when things could have been being loaded or unloaded. He also said he had the address in GPS and he was following my vehicle back and forth (a less then 10 min drive) yet he got lost and made wrong turns every trip made to or from which wasted more time he expected me to pay for. He never made me aware that I would be paying for his travels from Normal IL to Decatur IL and back at the hourly wage quoted. When i originally asked if Decatur was in his service area he said yes, and I thought there was no additional fee because if there was one it would have been brought up at that time. while moving things into my brand new apartment he broke the blade on my ceiling fan in the kitchen, and while he has said that he would pay for it, it was so unprofessional the way he handled it. He didn't even catch that he had broke it until I said something about it being broken and he was the one who go went that direction. I'm currently waiting to hear back from my landlord about fixing it and the cost. This whole experience was absolutely dreadful and the mental and emotional toll it took on me was so much I want to never hire movers again. Definitely do not hire these two guys unless you have unlimited time and an unlimited budget for them to move your stuff like a secretary learning how to type. In response to Tylo's comment left 10-10 around noon, I have reached out to Yelp for a refund and a replacement fee to cover the price for parts and labor for my landlord to replace the fan. Right after he posted this comment he threatened to take me to court over a supposed remaining balance on my bill. Why would you hire a company that can't admit fault and just harasses you? I will admit I have not been updating Tylo about my discussion with Yelp thus far. Also since Tylo was the main one on team dragging his butt to make things take longer maybe he needs to take a look at his business practices instead of blaming it on some team he has. The "team" was him and one other guy who said he was his partner in the business. No one deserves to be bullied by a company.

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!

Brandi was absolutely the BEST experience in moving we have ever had! She went above and beyond for…read moreus, and we simply cannot recommend this business enough! We are SO lucky and so is this business to have an employee like Brandi!

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

We just completed our 6th relocation as a family. All have been done by moving companies - none…read morecompare to what we experienced with North American Van Lines Bloomington Relocation Services. I checked around several of the other movers. All the prices were fairly similar. I went with Bloomington Relocation Services because Douglas, supposed a sales person, is really a client advisor and a geniunely nice, service oriented guy. He did a great walk through with me, gave me all the information I asked for, gave me a lot of good advice, etc. Make a long story short, this guy had me at "service". He was good to his word in every respect. He said, if I shipped with them, I could get free boxes. I got free boxes and other supplies. Saved me a bunch of money. Probably the best client advocate ever. Then I connected with Tina, the inside move coordinator. Very professional, proactive and caring. She kept up with me and also gave me good advice. I was FLOORED by the folks who actually moved me. Andy was our driver and ... there just aren't words for how good he was - both on pick up and delivery. He was there for us, to help, to guide. The team he brought with him to load and unload was on time, courteous, hardworking. Honestly, I've never had a move so well done. These folks mean exceptional service. Thanks to Douglas, Tina, Andy and the load and unload team. You are THE best!!!

So easy to work with! Really nice guys that came to move. Great attitude! Made everything super…read moreeasy! Would recommend to anyone relocating from Bloomington.

I feel very lucky to have hired Cody to work on my backyard renovation. He did a great job filling…read moreand leveling the patio concrete, and the brick work also turned out very well. He is very responsible and uses high-quality materials. I will continue to contact him for any future issues or projects with my house.

Hagen Contracting Services Turned My Backyard Chaos into a Dream Shed - 10/10 Would Hire Again!…read moreI'd been staring at a pile of shed panels, screws, and mystery parts in my garage for weeks, dreading the DIY disaster waiting to happen. Enter Hagen Contracting Services--and holy cow, what a game-changer. From the first call, Mike was an absolute pro. He asked smart questions, quoted a fair price upfront (no hidden fees, no "oops, we need more" nonsense), and showed up exactly on time . He rolled in like a well-oiled machine--tools organized, smiles on, ready to rock. The assembly? Flawless.

We had a wonderful experience with Dale and his son. He got in quick and got out quick while doing…read morea wonderful job! Very friendly and professional. I had no worries giving them a key and just them letting me know when they were done. They did the whole house in a couple days and it looks fantastic! I highly recommend and would use again in another house. We live in Normal.

I refer Draper Construction to my clients all the time and they never disappoint. They show up,…read morecommunicate well, and actually make the process easy. My clients always have good things to say and feel taken care of. Solid work and people you can trust. Highly recommend!!