I had J and his team work on my clubs for a regrip + a new shaft install. They were insanely fast…read moreand had my clubs ready within 2 hours and at an extremely reasonable price. Would highly recommend going to J and having all your work done at his spot within the Simi Hills course and he'll get you taken care of! I'll be a regular customer getting work done when I need it.

Best prices and turn around time…read more Friendly staff and jay is the best!! Hes open to convo and suggestions. Roger Dunn takes forever to regrip and he's a bit cheaper. Anyone close enough or remotely close enough come down.

Stopped by Dick's late on a Friday night and had such a great experience that I felt it deserved a…read morereview. Jonathan, Damario, and Dani were all incredibly helpful and welcoming even though it was near closing time. Instead of rushing customers out, they were patient, friendly, and genuinely attentive. They took the time to help me find exactly what I needed, answered my questions, and did it all with positive attitudes and professionalism. It's rare to see a team maintain that level of stellar customer service at the end of a long week, but they absolutely did. Big thank you to Jonathan, Damario, and Dani for going above and beyond and making the shopping experience easy and pleasant. Their teamwork and kindness really stood out.

Unfortunately I won't be back to this location ever again. After previously giving them a 4 star…read morereview, I now leave this location 1 star. The last three times I've been here I've had horrible customer service. One of the male employees had a bad attitude with me on two different occasions. He was snarky, rude and had a smarty pants attitude. Like bro... stay home if you're mad at the world and get out of the customer service / retail job field. The selection here is decent. The value is fair. The store is big and clean. But the service is horrendous. Last week my wife wanted to make a large purchase and she just walked out. No one seemed to want to take care of her. Dicks lost a big sale. She went to another mall instead. By the looks of other reviews it looks like customer service is not their forte... What a shame! Thousand Oaks really does need a nice sporting goods store.

Walked in for tees, for a project. A tiny gesture of greatness that made a bigger impact on the…read moreday, thank you Jim. Great customer service and always a well organized shop.

Cameron, at Play It Again Sports in Simi Valley, Ca., was very knowledgeable, professional, and…read morehelpful. Great employee and makes it a pleasure to shop and buy there. I highly recommend them and that you ask for Cameron. He's your guy!

Beware: We have had issues with this company more than once, but this last encounter is prompting…read morethis review. They annoyingly call our golf shop, trying to sell products, offering to send samples to unknowing random employees who answer the phone, and then they shipped over $500 in product to our golf shop. A bill arrived a few days later. Some companies might just go ahead and pay for something they didn't order, but I called to ask for an authorization and shipping label to send it back. They told me we ordered it, and I would have to pay to ship it back to them. I paid $88 to send it back UPS to keep from having to pay the over $600 invoice. I have since instructed my employees to hang up on Golden West when they call.

Great company, amazing staff. I had an excellent experience. My husband passed away unexpectedly…read moreand we were unable to pay the invoice due to funeral expenses. The office manager Lauren was very sympathetic and told me not to worry about paying the invoice or returning the merchandise. She said just get through these hard times. I called back a few months later to check on my balance, and it was completely taken care of. Couldn't have had a better experience.

LeAnna and the staff all did a great job for/at our Mother, Zita's Celebration of Life event at…read moreWood Ranch GC...it was beautiful and exactly what we wanted...everyone enjoyed, loved the venue, the food, service, the room set-up...all was perfect, which made for the beautiful event Zita deserved to celebrate her wonderful life...you made it very easy to plan all of it...you're a pleasure to work with...thank you, again, LeAnna and staff! with our warmest regards and all our best, Doug and Beth

Course is beautiful. I don't play but my husband does and loves it. The restaurant is great and…read morethey have monthly events that are super fun!

For a town that's all about sports, you would expect there to be a solid sports store in town!…read moreUnfortunately this is the only sports store in town and it's not an REI or Dick's in size, variety or quality. The selection is very limited in this store. The store is small in comparison to other sports stores, but packed to the gills in the limited space! For women, I think the store is even more limited in variety. The other disappointing thing at this store is the lack of contact with employees: I wasn't even greeted at the store when entered by the cashiers. Lastly I think the brand quality is poor, for women the shoe selection seems to consist of the cheaper shoes of a given brand. With that said, I appreciate having a sport store in town to get the basics for my sports needs.

This place is amazing they literally have everything that you need.. and on top of that the staff…read morethat work here are super friendly and are always ready to help

Not quite sure how there are any bad reviews.. Hands down one of the nicest public course I've…read moreplayed in SoCal (better than Torrey Pines and competes with Pelican Hill). Everything A-Z was a great experience. Great culture and environment. I will be a regular

I booked a tee time well in advance--as you pretty much have to here since it's so difficult to get…read morea spot within a couple of weeks. Knowing that rain was in the forecast, I called multiple times ahead of my tee time to ask about their cancellation policy. Each time, I was told I would be fine as long as I canceled within 24 hours. As the date got closer and the forecast showed a near 100% chance of rain, I decided to cancel 48 hours in advance just to be safe. When I called, the staff member simply confirmed the cancellation without mentioning anything else. Later, I realized I had been charged an $80 fee tied to the advanced booking. I called back to resolve the issue, and while Chris at the front desk was helpful and understanding, he explained there was nothing he could do. He did mention that if I had waited and canceled the day of due to the rain, I would have received a full refund. That was extremely frustrating to hear, especially since I had gone out of my way to call ahead multiple times and follow the guidance I was given. This situation could have easily been avoided if the staff member who processed my cancellation had simply informed me to wait until the day of. Instead, I was left paying $80 unnecessarily. I really like this course, but this experience felt unfair and poorly handled. Clear and accurate communication from staff would have made all the difference.

Do Not Purchace From Action Village!!…read more Seller will send damaged and out-of-date items then charge you to return them using their supplied label. I have not received any reimbursement for purchasing or shipping the item back.

If I could give zero stars I would . We placed an order and they took our $ but then never sent the…read moreproduct . They then said they couldn't verify our bank account and shipping but we could use PayPal ?! I wouldn't recommend buying anything from them . We got our $ back after our bank reviewed the charges . Terrible customer service.

My son was interested in trying out a batting cage, even though he has no baseball experience. We…read morecalled and they were very friendly and gave me all the info. When we got there, they hooked us up and it was an all around great experience. They have various speeds of pitching, and we started off at 35 (the slowest), but we actually both found the 40 to be much easier and more hittable. The speeds go all the way to 75mph. They pitch both baseballs and softballs. They lent us the bats and helmets for free. I know we'll be going back!

Came out Sunday at 10:47 AM was not open. Drove from Thousand Oaks. Called the phone number hours…read moreare 10 AM Saturday and Sunday. Nobody here. No Bueno.