I had an appointment with Dr. Sinatra, (the owner) who told me their office was a "tier one" insurance coverage. Later, I found out they were actually a "tier two insurance plan." That might sound small, but it felt misleading--especially once the rest of the visit unfolded. Dr. Sinatra diagnosed me with a staph infection in my eye and prescribed a strong antibiotic (doxycycline) that I was supposed to take for a full month. It didn't sit right with me, so I went to Eyes On Ramsey for a second opinion. The doctor there was amazing--super professional and thorough--and told me I didn't need antibiotics at all, just a simple steroid drop to be administered for a week. Total relief! But here's the real kicker: A YEAR later, they billed an additional $1,000 for simply removing an eye lash or makeup brush bristle off my upper eye lid! Something I could've done myself by simply wiping my eye . I was shocked! It honestly felt like they were trying to take advantage of me (and how strange to bill me a year later?) Long story short: Misrepresented their facility Prescribed unnecessary and strong medication Charged an outrageous fee for wiping a piece of debris off my eye lid and called it a "medical procedure" Please, do your research and don't be afraid to get a second opinion. We all deserve honest, competent care--without the surprise bills or scare tactics. I'm happy to answer questions if anyone wants to know more. I Just want to keep others from going through the same thing. read more

I had my first visit with dr Sinatra a couple of weeks ago. I was very happy with the experience. The office staff were friendly and helpful. The Doctor s assistants were patient , friendly and professional. Dr Sinatra was excellent in explaining my eye exam She readily answered any of my questions or concerns. She, too was friendly and made the experience not at all stressful. I highly recommend her and her staff. I don't understand some of the reviews that were critical. My guess is that they have the wrong doctor and office. I read more

DO NOT BOTHER WITH THIS PLACE. Thoroughly unprofessional - cancelled a procedure same day on two different occasions, and in other visits you better clear your calendar because the wait and overbooking is extreme. No value at all for people's time or expectation of treatment. read more

So extremely sad to see all of these reviews. I cannot say enough about the staff, they go out of their way for myself and my family. The doctors are caring and professional, yes the wait may be longer than normal but I would wait for quality care (which does not really exist anymore). I am very happy with the care that I have received at Wyckoff Ophthalmology and would recommend this practice to anyone looking for quality care. read more

I have no clue what this other review person was even talking about...Our entire family see's Dr. Sinatra and have never had an issue seeing her. My family and my entire in law's go to see her now. AMAZING is all I can say...she saved my husband's eye sight...she is keeping a close eye on my daughters sight...seems we have inherited some bad eyes and if we were going to some easy peasy eye place...we may not have been aware of what is going on with our eyes. Not only is she amazing as a doctor but she is so warm and friendly...easy to talk to. And was willing for my daughter to shadow her for learning. We have moved to Florida...I am praying I find someone that I can trust as much as I do Dr. Sinatra or I will be going back to Jersey yearly! read more

If you have hours to wait in waiting room, then give her a shot. Been there 3 times, first visit, waited an hour and a half for a stye. Second visit, called first, told to come 45 mins later, running late. Then sat there another houR. Then went in for a procedure they were totally unprepared to do, and told me to come back a day when they do these- first thing in the morning. Made appt for following week at 8 am. At 8:30, Dr still not in yet, finally left! MY TIME IS VALUABLE TOO. Good luck. read more

As the song says "Was blind but now I see." Dr. Sinatra and her team are amazing. Everyone was super nice and caring. Patiently answered all of my questions. I was 100% blind in my left eye and about 40% blind in my right eye from cataracts. Now I have 20.20 in my left eye and 20/25 in my right. I am not even using reading glasses anymore. 1. She cares about the well-being of her patients. 2. She is extremely skilled and well regarded. 3. Her team is well organized and are top professionals. 4. The same day surgery was painless and effortless, not even irritation. 5. All of the insurance paperwork was handled effortlessly. read more

I can't rave enough about Dr. Sinatra. She did cataract surgery on my 98-year-old mother. She has amazing vision. The office staff was kind, patient and caring. I would recommend her to anyone. read more

Is she a good doctor... jury still out! Between the rude staff and charges I received, I've decided to look elsewhere! The woman at the window will ignore that you've arrived and then swipes her finger at you to motion for YOU slide the window open and then will tell YOU to close the window when told to sit and wait. I was quoted a price (over the phone) to be fitted for contacts. When I was finished, the bill was $200 more than the quote! Reason being, my eyes, however, I was never told of the possibility! This is an internal charge so it's not that I neglected to check my insurance. When I was being trained on how to get my contacts in and out, unfortunately I wasn't a quick learner. The girl was obviously unhappy with me and quite aggravated... Dr. Sinatra noticed and made a comment to me! Last but not least, I needed a number of different types of samples to try and was charged $20 shipping for the last set (2 boxes of 10) "standard shipping". WHAT?!? I would venture to say that the office receives them at no charge. If not, it would probably cost 50 cents to mail what I received. Think twice my f read more

Completely incapable of handling a simple insurance claim. Sends past due bills without ever even sending the original bill! If they can't handle simple paperwork I am completely skeptical of their ability to help ones vision. Perhaps they need new glasses along with a nicer attitude. read more