Had a crown done in December 2025 and paid my portion at the time of service, only to receive…read moreanother bill months later with no clear explanation. I went in person to settle the balance, but this type of delayed billing after collecting payment up front feels deceptive. Patients should be made clearly aware when they are paying an estimate versus a final amount. I've canceled all future appointments and will not be returning. Others should be cautious and make sure they fully understand their billing practices before agreeing to treatment.

Bad. We have spent thousands there on dental work and I changed insurance due to work…read morechange.Unbeknownst to me the dentist did not take my new insurance. Office staff did not advise and gave me the run around. I tried working with them and they refused to help. Out a few hundred dollars.

Dr Ruff made us do a prepaynent of over $1700.00 which we paid on Nov 21. My husband was scheduled…read morefor Dec 3, then cancelled and rescheduled to Dec 30. On Dec 30 Dr, Ruff refused to do the procedure because I (his wife) refused to sit in the waiting room for 3 and 1/2 hours. We asked for our money back. On Jan 21 we received a check for only half of the $1700. He said he had to pay his staff for the time. Excuse me - staff get paid every day whether the Dr. has patients or not. Dr. Ruff is a CHEAT !!!

I've known (Dr.) Pete Ruff for probably 20 years. We met at a local gymnasium. When my original…read moredentist retired, I started going to his practice. There's not been one time when I felt I did not receive expert, quality care. Whoever is treating me (whether a dental assistant or Dr. Ruff himself) I get an explanation of what is going to be done and then after, a discussion about the results. Despite common delays of payment from insurance companies, their billing statements have been reasonably soon and always accurate. What I do wonder about Yelp is why there are at least eleven postings about quality care that aren't factored into the overall rating.

I had a chipped tooth, called in the morning and they were able to get me in that afternoon…read more Everybody was super sweet, accommodating, and thorough. In about two hours they were able to fix my tooth, fill two cavities as well as get impressions for a new retainer. Thank you so much!

The dentists and staff are extremely understanding and patient for those who struggle with anxiety…read morefrom dental work. My fiancé is one of those people, and we were very grateful with how accommodating they were for her procedure.

My daughter had to get a filling done by Dr Olson Smith and she was incredible. My daughter was…read morescared and Dr Olson Smith took her time to comfort her and wait until she was ready to proceed with the procedure. Overall staff is incredibly welcoming and kind.

Had a regular cleaning. Everyone was nice and friendly. They took very good care of me, and I'm not…read morea big fan of dental offices.

My father is in a north Seattle adult family care home was referred to Erin on Aug 27; we had an…read moreOct 9, 2025 appt. She didn't come as there went enough other patients needing dental services. I didn't know this was a pre-requisite. She only replied to my email after the head of the AFH pinged her. Terrible communication/email follow-up from them. I found another mobile dentist and we did the paperwork, got PCP ok & scheduled the appt all within 5 days. Dr. Kashi coming Friday (he even called to ask if i had x-rays).

Erin took care of my husband's dental needs while he was in dementia care while resided at…read moreSilverado . She provided him with excellent care & prevented his dental issues from becoming worse so he didnt have any dental issues. With her knowledge of dealing with dementia patients his visits with her went well & non stressful. I would recommend her services to all who need to use mobile care.

I have been a patient of Dr. Chris Mueller for 16 consecutive years. Dr. Mueller's office and staff…read morerepresent the best of the best, an excellent team who takes care of their patients 24-7. I highly recommend Dr. Mueller and team to anyone with dental needs, they will not disappoint you. The Dental Hygienists in Dr. Mueller's are all highly educated and exceptional in their approach with patients.

A cavity was discovered in an upper right molar. We hoped to remove the cavity and have a crown…read more It was found the tooth could not be saved. I opted not to have an implant. This tooth had a root canal procedure over 40 years ago and the three roots required just the right pain control for the lengthy procedure. I was amazed at the lack of pain during the pulling process but even more I didn't even need an aspirin after. No swelling, no excessive bleeding. I had to take care with a wateerpic for a few days. I have adjusted well to the loss of the tooth. It is always a pleasant experience with caring personnel and a comfortable homey environment. Dental care is esceptional.

They are magnificent !!! Truly care and listens to your concerns !!! Very friendly and knowledgeableread more

First visit to office for X-rays and cleaning. Very nice staff and I felt that the exam was more…read morethorough than my previous dentist. Dr. Mayes and Everyone in the office was helpful, friendly and explained everything. Don't need any additional work done so I don't know about fillings, etc. They have a pretty full schedule do I am guessing they have earned a good reputation. ( note that the negative review was written by Jennifer A. 5 years ago. My is written 4/13/17!)

Dr Oleson and his staff have been our family dentist office for 25 years. He always has the best…read moreinterest of the patients dental health in mind. His promotes up to date dental practices and new procedures. He is agressive, but that's because he's looking ahead at what will be going on with your teeth years down the road. But, it is always your choice. He is always been available for emergencies and refers whenever necessary to a network of great dental specialists. Appointments are made timely. You don't have to wait 2-3 weeks to get in. The ladies in the office are alway friendly and helpful.

I cannot recommend Dr. Sullivan and her staff at Family Dental Associates highly enough. They…read morepossess strong technical skills and communicate options clearly to ensure that you fully understand your choices. Their compassionate approach to patient care is truly commendable. The team is knowledgeable, experienced, and dedicated to keeping up with the latest advancements in dentistry. I have also noticed that they use some of the most advanced equipment I have ever encountered in a dental office. Additionally, Dr. Sullivan and her staff build trust and rapport with each patient through clear communication, empathy, and a strong focus on patient comfort and well-being. I am so glad I found Dr. Sullivan at Family Dental Associates in Port Orchard.

I do not want to go into a long complaint, so just suffice it to say they have very extremely high…read moreprices ($1,100.00 for teeth cleaning) and very poor and rude service. Stay away and find a better choice elsewhere.

Dr Kerr has wonderful chair side manner and is not pushy on services. I was told by my previous…read moredentist that I needed 2 root canals and a crown, so of course I was hesitant to have another dentist tell me I needed all this work. He took X-rays of the areas I thought I needed work and assured me I was ok- that I didn't need the root canals. His assistants are genuinely nice and I'm happy to find an office that reminds me of why I love Bremerton in the first place- the small town feel. If you are in the market for a dentist- I'd recommended giving Dr Kerr a chance.

Dr. Kerr is clearly passionate about his craft. He explains everything he is doing and is very…read moresensitive to patient needs and concerns. He is a perfectionist and saw me on extremely short notice on a beautiful Friday afternoon to replace a broken crown. My pain is gone and my new tooth looks so much nicer! The search is over I've found my new dentist!