Sean pearls made the experience of automobile purchase painless , informative and fruitful. I would…read morerecommend Naples Acura him and all the personal in sales service and administration as outs and role models of a pleasant experience.

The best overall car dealership I've ever dealt with.Great service and buying experience.read more

Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory--  Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

Horrible experience, all sweet talk no action. Bought extended warranty CPO Bentley 7,800 miles…read morewith two additional years sight unseen from Naples Bentley due to pandemic 8 months ago. 1)It came with an interior side panel scratched when I received. Salesperson said sorry $1600 to replace. 2) car said service required when received, they towed back and performed eventually 3) had riding issues on highway. They said snow tires and had flat spots and would not replace. I'm like we live in 90 degree weather why are warped tires on car? 4) rims oxidizing and they said sorry nothing we can do. I've had about 30 cars and ones more expensive but never been blown off like this at any dealer in past. Run!

This is the best car dealership their is. After purchasing many cars and servicing them here, their…read morecustomer service is unparalleled. They truly care about your time and offer complimentary pickup and delivery for sales and service. You don't have to step in the dealership if you don't want to! (Although, I'd recommend it because it's awesome and the people are awesome) they go above and beyond for everything and always can find something that works for you. They truly care about your needs and you will leave feeling more like a friend than a customer!

I spoke with Chris about a car and we agreed on a price, then I submitted a credit app and they…read moregave me numbers and I agreed and we had a deal. I asked if I could pay the deposit over the phone so that the car won't get sold, 2 hours later they told me that the car was sold to another customer. I called and spoke with Laz and he told me that he's going to check and put me on hold and just kept me on hold and never got back. Then I called and spoke with Brandon in sales and he was being very argumentative and disrespectful. I asked multiple times to speak with their manager Mario but he's always "busy". Buyers beware!

I went to other dealerships (Germain) in the area and they were rude, tried to low ball me and…read morepushy. I decided after that experience to go to Naples Infiniti to look for a QX50. Right away I was greeted by Antoine, he was so professional, friendly, laid back and not pushy at all. I ended up purchasing from him and couldn't be happier. They gave me what I wanted for my trade in and some add ons with the sale of my new car. I felt like I was treated like a queen. They definitely go above and beyond and the customer service is amazing. Plus free car washes for as long as you own the vehicle. Hands down highly recommend. 10/10

Service department is terrible. Took two weeks to determine why my 2015 Jaguar wouldn't start…read more Buy a new car elsewhere!

After the experience of my last few purchases, I can say that Tanner and the management team at…read moreNaples Land Rover are consummate professionals! The Local BMW dealerships are not in the same league when it comes to the car buying experience! The negotiations were quick, precise and without drama. Tanners follow up was excellent, and his management team very accommodating. I really can't say enough about the standout experience I have had with this dealership, 5++ star transaction!!!

Excellent service and very respectful and reliable. Takes great care of your car ,price was right…read moreon.Thanks for the great service.

The service staff are consistently polite, professional, and accommodating when scheduling…read moreappointments, and they are a clear asset to Devoe. My concern is with pricing, which appears to be three to four times higher than comparable locations for similar services. While I understand that dealership service typically carries a premium, the level of pricing at Devoe Buick is difficult to justify relative to market alternatives.

Thank you to the great service with Teddy. He was absolutely wonderful to work with and I can't be…read moremore pleased! The entire team is easy to work with and really cares about their customers! Jim in finances was helpful and answered all my questions and was so patient with me! John in the service department went above and beyond to help with a tire situation!! This is a dealership that truly cares more about their customers than just making a sale. I will recommend Devoe to anyone and everyone I know!! Thank you DeVoe!!

Terrific place.The staff was extremely knowlegabel and I felt 110% comfortable. Within 20 minutes I…read morebought the most beautiful Bentley I had ever seen. I was told the cars were all checked out and good yo go. It seemed too good to be true. Unfortunately my gut was wrong.With in the first 10 days 1 The trunk studs did not work 2 The radio did not work correctly 3 The coverable top would not close and latch properly 4 The mirrors did not work properly, I almost got in 2 accidents they would close when living the car but when yo restart the car they stayed in. 5 The seat never worked properly, I did not know that because I never had a Bentley 6 The air ride struts did not work correctly and needed replacement The TERRIFIC staff set me up with a vendor 1 month later and countless hours and approximately $10,000.00. Bottom Line please have an independent professional inspection to avoid the excessive stress and financial burden. I bought the car as is but since there was lack of transparency I have respectfully requested a $5,000.00 for reimbursement of countless hours and expenses. I will keep you folks posted God Bless

Purchased a 2017 Jag F-Type from these guys and had it shipped to North Carolina. I had been…read moresearching for months. They had a great price, I didn't bother haggling and they delivered the vehicle to me as well. Car was even better in person which they said it would be and they weren't wrong. Answered all my questions and the car got here the same week I paid for it. I specifically worked with Eric, but got to chat with the owner as well! Cheers, Mike! Top notch service all around!