Singapore Airlines

528

509

2 years ago

As someone who flies a lot, this airline lives up to their reputation as the best in the world. Flew business from Singapore to JFK and even 17.5'hour was a breeze considering the service, attention to detail and comfort. The seats in business are wonderful and fold down to become a flat bed. The flight attendants were truly attendant to every request and the food and presentation was wonderful. read more

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Kevin S.

408

5 years ago

Flew nonstop from JFK-SIN and felt well taken care of! Service was impeccable although Book the Cook still hasnt returned to PE as of Dec 2021. Regardless, the food was still tasty read more

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Christian L.

Elite 21

870

1999

4746

7 years ago

Singapore Airlines - shrimp salad - Airlines Near Me - Jamaica, New York

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Jacob P.

3 years ago

I flew Premium Economy between JFK and Frankfurt and back this summer, and I must say, the entertainment system is excellent. The food, while it may not look that appealing, was amazing (I ordered the beef on the way back to JFK). If I were to trust anyone to take me across the Atlantic (or on any long haul flight), it would be Singapore Airlines. read more

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Justin P.

Elite 18

117

400

9 years ago

Singapore Airlines - The good ole station wagon - Airlines Near Me - Jamaica, New York

Singapore Airlines - Beef stew that was delicious - Airlines Near Me - Jamaica, New York

Singapore Airlines - Premium economy seats - Airlines Near Me - Jamaica, New York

Singapore Airlines - Large screens - Airlines Near Me - Jamaica, New York

Singapore Airlines - Menu - Airlines Near Me - Jamaica, New York

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Nora F.

185

1151

14559

7 years ago

Another great experience with Singapore Airlines, especially I picked the front row of the economy seat. With enough legroom like that, I have no complaint. I also requested seafood meals throughout my SQ25 and SQ26 from JFK to Singapore and back via Frankfurt. I noticed something though. In the past I used to see the staff going in and out the bathroom after passengers used the bathrooms for the purpose to clean the bathrooms or to make sure the bathrooms are kept clean at all time. However, this trip I didn't see that. But overall the cleanliness wasn't so bad, every passenger knew how to take care of it. On any airplanes, if you request a specific meal, your meal would come first before anybody else's meal. So, make sure to request if you know you like a specific meal. My seafood meals were pretty good. I like Singapore Airlines, however, more than two transits is beginning to feel too much to take at this time. I'd like to try different airlines and compare the time and layovers. The service is of course exceptional! It's Singapore Airlines, who can beat that? read more

Singapore Airlines - Fish, rice and asparagus (seafood meal) - Airlines Near Me - Jamaica, New York

Singapore Airlines - Front row economy, comfortable! - Airlines Near Me - Jamaica, New York

Singapore Airlines - Breakfast seafood meal - Airlines Near Me - Jamaica, New York

Singapore Airlines - lol and nova! Who can beat that! Another seafood meal. - Airlines Near Me - Jamaica, New York

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Michele M.

3 years ago

Ticket Agent Parmesh Bissoondial went above and beyond to assist my client with her check in process. He is a shining star at the JFK Terminal. Please give him a raise!! read more

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Araya M.

Elite 24

201

135

609

5 years ago

They changed my direct flight from JFK- Singapore to 2 stops flights . The e-ticket and the flight on the website are two different flights ,I have trying to call them every day for 3 weeks. I was on hold for 1 hour and a half everyday to just have it automatic disconnected! I traveled from Manhattan to JFK to talk to supervisor, she said she can't do anything if I wanna upgrade my flight or change it she can do it within 1 days before flight ! Change my flight from 18 hours flight to 28 hours flight !?!? Come on!! It's is horrible. The supervisor tried to give me a different number but her Spanish manager with red jacket told her not to give the JFK number ! I will never fly with them ever again! I know it is in the middle of the pandemic . But come on this is SingaporeAir, it's should be one of the best service! They don't care. read more

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Nobbi L.

943

1397

532

19 years ago

This is my fave. First Class with huge monitors, down duvets, Lobster Thermidor, and the Singapore Girls with a combination of Asian charm and beauty plus western customer service skills. I hope I'll be able to fly on them again sometime...... read more

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Garry T.

5 years ago

The head lady at jfk who is manager at ticketing didn't let me board the flight although I had Greece shenanigan visa. I was boarding for Frankfurt. She made me do a connecting flight to Greece unnecessarily harassed me at ny. I went to Frankfurt & they asked me if I want to get out in Germany as I have valid visa. They let me out & I wasted ticket of Greece because of negligence of Singapore airlines. read more

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Jake R.

Elite 19

215

1233

9 years ago

JFK - FRA The flight was very comfortable. The captain announced that we were going through some turbulence, however, I rarely felt it much. It must have to do with the size of the plane and how it handles turbulence. Also, the aircrew was very nice and accommodating. If they provided an excellent service to the economy class, I could only imagine how attentive they are with the business, first and suite classes. I highly recommend this flight, airline, and plane. read more

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Franny A.

1095

1868

3252

13 years ago

Glowing praise for a heavenly flight from Frankfurt. There is no rival to Singapore's stellar service. The flight staff here puts the flier first and they are polite- what a change from American Airlines. The women wear long cute skirts & matching shirts and have a specific look, and are truly accommodating to the customers. The plane was completely refurbished and comphy with individual monitors and good movie selections. Watched- Iron Man3 and the Call coming home. Food is very decent for airline food with reasonable choices. Overall, a great way to fly......... read more

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Jeff D.

Elite 12

117

14 years ago

Oh come on! At least make it fair for all the other airlines! :). They define perfection. Comfort, class, and REAL service. A380 business class is in a league all of its own. Worth every penny. My only complaint is that th flight ended and I had to join the chaos and insult which has become our own airline system.... read more

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Henali P.

Elite 19

120

227

9 years ago

I tried the SQ25 and SQ26 during my roundtrip between JFK to SIN. SQ25 -- Premium Economy. My PE bid offer didnt go through in their system so they made me wait it out after entire plane was boarded to offer me my PE seat for a cost even though the PE area was completely empty. So much for customer loyalty. I didnt see much difference in terms of service for PE compared to economy except for the extra legroom. Food was ehh compared to what was served in economy, and barely got any snacks during those long hours between dinner and next morning meal :( I felt starved. SQ26 -- Economy. Food here was much better. However their vegetarian options are extremely terrible so please be careful on booking this airline if you're a veggie. Again, same problem with overnight food problems. I felt starved or maybe im just a monster and I eat too often. Overall, legroom was good for both flights, however movie options were poor. read more

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Marqus R.

Elite 26 All-Star

1829

4494

26397

14 years ago

I used to love flying, but after 9/11 with the necessity of security plus the airline cutbacks on all of the frills, I hate it. Singapore however seems to offer the last glimmer of hope for a decent flying experience. The service and food, compared to all of the other airlines is top notch. read more

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Aleena W.

14 years ago

When in need of assistance in changing your flight, spare the agony of trying to speak to a representative on their toll-free number. Instead, just head on over to this ticketing office, and have them settle the problem for you. Just know that they charge a $50 service fee once they are able to change your ticket. I would pay $50 any day over having to wait 1.5 hours on the phone trying to speak to a representative, and yet was not able to connect. Yes, I gave up after 1.5hours of listening to the same Singapore Airline call waiting announcements over and over again. Perhaps had I waited another hour or so, I may speak to an actual person. The service at this ticketing office was efficient, courteous, and reliable.The staff that assisted me by the name of Lulu, went the distance to help me secure a seat on a full sector. She held on to her promise of calling me back to update me of my then pending ticket status. read more

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Mr F G And Mrs M S.

671

1482

5949

15 years ago

One of the best airlines! Seat were very comfortable. Great personal entertainment! Great service! Friendly staff! We can't possibly think of anything bad about this airline. Price can be more expensive than others but it's definitely worth every penny. read more

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Daniela J.

565

1606

10 years ago

The best airline in the world with the sweetest staff and excellent pilots! I was very fortunate to be upgraded to business class and man do you never wanna fly economy ever again.. Economy yet is still bigger than on other planes I flew on! I can only recommend them! Food is super good! read more

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Rima F.

Elite 22

195

604

8 years ago

Packed in like sardines on a super sized plane to Frankfurt. But at least the service was excellent. The flight attendants were amazing and very attentive to passengers' needs and they cleaned the bathrooms often. read more

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Stephanie Q.

Elite 24

531

1847

2272

11 years ago

This is the best airline in the world. If you have only flown airlines such as United, American, Delta, you don't know what good service means and I am very sorry. On long haul flights, I will always do my best to fly Singapore airlines. Sure, its expensive. But do you really want to suffer for hours? Also, do you really want to pay to check in your bag, pay for food, pay for drinks, pay to watch a movie? I forgot to mention, sometimes some of the stewardess on these airlines are fairly large and you might have a hard time trying to pass them. Well, Singapore Airlines has amazing service. If you have any dietary restrictions, they will have a specially prepared meal for you. I really enjoy drinking the SIngapore Sling on the plane too. I hate airline food but the food on Singapore Airlines is actually pretty good. The movie selection is amazing, they always have all the latest movies, and so many choices. On long haul 20+ hour flights, I am sometimes sad that I don't get to finish all the movies that I want to watch. If you have kids, they have awesome games to keep your kids entertained- Super Mario World, sports games, Sudoku etc. One time I missed my Singapore Airlines flight. This is what happened. I was flying within the states on US Airways. I missed my flight. The airline pretty much told me to screw myself. I had to spend $700 to buy a ticket that was originally about $150 because I had to book it last minute. Well, due to a snow storm, my $700 flight got "delayed" everyday. I was not able to fly out for a few days. By the time I flew out, I had already missed my flight on Singapore Airlines. I called them and they gladly rebooked me on the soonest available flight. I was charged the difference in price, which was a mere $30. Don't forget Singapore Airlines has Suites too, I have never flown in the Suite but it looks pretty sweet. read more

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Andrew H.

Elite 18

129

610

116

12 years ago

Learn from my mistake - do not bring two bags and expect to be able to check them both on economy from Paris to Singapore. I was told the second bag would cost 600 euros. I threw away clothes at the De Gaulle airport. They also said I couldn't bring my guitar on board, so I offered it to a janitor because I couldn't bear to throw it away. Then I walked back to the counter and got another attendant who was much more helpful, and she checked my guitar immediately without charging me. Maybe if I had gotten her in the first place, I wouldn't have had to throw away so much clothing. When you pay 900 Euros for a one-way ticket, is it unreasonable to expect your second checked bag to cost less than half the price of the ticket itself? I have trouble seeing what is so good about this airline, especially to the point that it would justify their prices, which are often 40% higher than many other airlines on the routes I check. In terms of in-cabin service, I think Korean Air, Asiana, Emirates, Qatar, Turkish, KLM, and maybe even Air France are at least as good or better. If you are thinking of flying on Singapore because you are a United MileagePlus member (which is more cost-effective than being a KrisFlyer member because of KrisFlyer's MUCH (10x) higher fees when redeeming award flights: http://lifehacksingapore.blogspot.sg/2013/09/lifehacksg20-krisflyer-or-not.html)and you want miles, you should either avoid them altogether because they don't give miles for most of the reasonably-priced fares (http://www.smartertravel.com/travel-advice/no-united-miles-for-my-singapore-airlines-flights.html?id=4942977) or at least read the fine print very carefully (https://www.united.com/CMS/en-US/marketing/custcomm/promotions/pages/AirlinePartnerDetails.aspx?ItemId=304) to make sure that you are flying on a booking class that they usually award miles for and hope for the best, because sometimes they have been known not to award miles even for those booking classes they have agreed to credit. Really, you should fly Asiana though towards Asia which has better food and service. They have always credited me with miles. ANA appears more generous also, they also have better food, and the toilets on their Dreamliners have electronic bidets. Towards Europe or the Middle East, Turkish has outstanding food and has always credited me with miles. read more

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Felix P.

294

300

13 years ago

Sorry to be a debbiedowner, but on the 380 economy, their seats suck....too tight, and it matters not that this is the largest plane in the world....but for the Singapore girls, who are in a word, gorgeous, the flight is a mediocre experience (read: stuffy, crowded and hot)--you are trapped in this silver tube for hours and hours, and frankly, I wouldn't have minded if there was just a few more inches of room.......I felt like I was going to have a panic attack at every turn..in fact, my partner did...just horrible... read more

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Sarah M.

14 years ago

This is a review of their KrisFlyer program which is the worst that I've come across. A few months ago I got an e-mail saying that my miles would expire in December, 2012. No problem, I thought, I'm taking a flight at the end of November and so my miles would not expire. But no, the miles are going to expire and will be lost forever. The way that this "program" works is that miles expire after three years. You can pay a fee and get them to live for six more months. But they must be used in 3.5 years. So you need to accumulate enough miles for a free trip, and use the miles in 3 years. Trips from the US to Singapore start at 75,000 for Saver fares (whatever that might mean) and 150,000 miles for an Economy award and go up to 1.25 million miles for a first class seat. The chances are slim with the miles expiring in 3 years that anyone except very frequent travelers will ever get an award. No doubt the people at SQ purposely made the miles expire knowing that most people would never get an award. The "answer" to this dilemma is for customers to place no value on their PissFlyer miles and to compare "no miles Singapore" to other carriers that keep miles alive as long as you fly every one or two years. It's a pity that this is the suckiest program that I've ever come across. The rest of the SQ flying experience is very good. read more

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Shaheen K.

15 years ago

Fantastic I would give you 6 star if I had that option. Keep it up. Go Singapore Airlines.

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Zucotti M.

390

14 years ago

Love it, love it, love it. When it comes to flying this is the top of the food chain. And I have flown Asiana business class and Korean Air first class, two other carriers highly rated for their customer service and comfort. Value wise, it's a dream to fly economy on Singapore Airlines with their updated, comfortable planes with entertainment consoles and superior customer service. They are always ahead of the curve in thinking about the customer and improving the flight experience and was one of the first carriers to offer in flight entertainment consoles in economy class. Singapore Airlines also has competitive rates for the route I usually fly and for everything you get is definitely the best value. Everything good you hear about this airline is true and I only wish more airlines would model themselves after Singapore Airlines (you hear that Iberia????) read more

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Ester B.

688

13 years ago

They are efficient. The food is pretty good. They do not cancel flights often. However, if you want to change your flight, good luck. It is almost impossible to do it over the phone. read more

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Sethu R.

174

238

9 years ago

Very nice flight. Flight attention given to passengers is superb! Will fly again! Looking forward to my next flight using this airlines again! read more

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More info about Singapore Airlines

Terminal 4
Jamaica, NY 11430
JFK Airport
Directions
(833) 727-0118
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Hours

What time does Singapore Airlines open?

What time does Singapore Airlines close?

Other Amenities

Does Singapore Airlines have free WiFi?

Yes, Singapore Airlines has free WiFi.

From the Business

Specialties

Singapore Airlines is the flag carrier of Singapore with its hub located at Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in the corporate branding segment and not significantly changing its livery throughout its history.

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**FOR 24/7 help** call 855-51𝙾-5815** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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JetBlue Airways

2.6(1.1k reviews)

Flew from Vegas to NYC. You have to pay a minimum of $74 for a seat selection. After checking in I…read morewent to the front desk to inquire About additional seat options and was told there was none, also, we were obligated to check in our carry ons because they allegedly had no more upper bin space. Once getting in the plane we found there was still upper bin space available and seats available. Poor costumer service with check-in process. Onboard: Decent leg room for a 5'5 female. Rest board entertainment was provided, free onboard wifi.

When you board the plane and see a weird brown stain on the seat beside you, it's not a good first…read moreimpression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga.

Cappuccino

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Empty seats we can not move into

Uzbekistan Airways

2.3(3 reviews)

The Delta Airlines main customer service number is +1 (888) 449-3980™ or +1 (877) 513-09.40™. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Smooth Reservations & Refined Travel Preparation The journey began with a booking process that was simple, efficient, and thoughtfully designed for convenience. Business class benefits, including upgraded seating, flexible fare options, and priority airport services, were presented in a clear and structured format, allowing travelers to review every option with confidence. Choosing flights, selecting preferred seats, and confirming travel arrangements took only a few moments, while the itinerary was delivered instantly with all essential details clearly organized. #. Exclusive Airport Amenities & Efficient Departure Business class elevated the airport experience with premium services that made every step more convenient. Dedicated check-in counters helped complete departure formalities quickly, while priority security screening reduced waiting and provided a smoother route through the terminal. Lounge access offered a comfortable space to relax, enjoy refreshments, or prepare for the upcoming flight before boarding. Priority boarding ensured passengers entered the aircraft in an organized manner, creating a calm and comfortable beginning to the journey. #. Premium Cabin Comfort & Attentive Service The onboard experience combined spacious surroundings with thoughtful design to create a welcoming atmosphere throughout the flight. Comfortable seating, generous legroom, and ample personal space made it easy to relax or remain productive while traveling. The aircraft remained clean, quiet, and meticulously maintained from takeoff through landing, enhancing the overall experience. Cabin crew consistently delivered courteous, professional, and personalized service, ensuring passengers received prompt attention and warm hospitality during every stage of the flight. #. Seamless Arrival & Complete Travel Experience The journey concluded with the same level of quality experienced from the beginning. Inflight services were provided efficiently, allowing passengers to enjoy a smooth and uninterrupted trip. Upon arrival, priority baggage handling ensured luggage was available promptly, making the final stage of travel quick and hassle-free. From the initial reservation to reaching the destination, business class provided an excellent balance of comfort, efficiency, and dependable service, delivering a premium travel experience from start to finish.

Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

Emirates

4.0(15 reviews)

0.9 mi•JFK Airport

Emirates... A place that lives up to it's name…read more First off, I've never actually flew Emirates but I have seen those videos rating Emirates off their seats, food, and more. Based off those videos... Personally, I like Business more than Suite because of the mini bar with coke and other drinks and because you have a goof Movie and food selection. Last time I saw someone watch something at Emirates, they were watching Mean Girls: The Musical (Great movie BTW). Honestly, Emirates better have more Air-Mates (Get it??) Recommend going here if you're rich. JK but do recommend going here

I've never reviewed an airlines before but Emirates is worthy of a review. We flew from JFK to…read moreMilan and back, economy class with extra leg room and it was the best flying experience. The staff were so friendly and accommodating. I typically don't like airline food but they did provide some nice options throughout the flight. 2 meals, snacks, drinks, etc. I wish they flew to more cities from JFK, I would definitely fly them again.

Amazing food on Emirates...

Champagne

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Dessert was awesome!

LEVEL

1.0(3 reviews)

Worst experience ever. Booked ticket 9 months early. Then, at the gate, put on standby. We were…read moredirected to call customer assistance... no answer. Arrived in Spain, Bags missing. Eventually, they arrived 3 days late. At least the cabin crew was nice. I wish they ran the airline.

Flying LEVEL to Barcelona was the WORST flying experiences in my life. There is basically no…read morecustomer service. The so-called customer service number is inoperable. The seats were worn and extremely uncomfortable. There is no wi-fi, no in-flight entertainment and they don't even serve water on a EIGHT HOUR flight. WATER! If you pay for assigned seats...Level will change your seat without notice with no recourse. Every aspect of flying is an up-sale and the staff is rude and unprofessional. The plane did not even have a logo on it! Just a white plane that looked old and dilapidated. DO NOT fly this horrible airline under any circumstances. I do not recommend LEVEL and will advise all I know to never use this airline.

Norse Atlantic Airways

3.3(139 reviews)

**FOR 24/7 help** call *+1 ^855^ 470-05.03™ or +1(855) 505-48.55* to reach customer service number…read more**Norse Atlantic Airways**. They can help with booking management, flight changes, and other travel-related needs. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. *Seamless Reservation & Hassle-Free Planning* The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. *Premium Airport Services & Stress-Free Departure* The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. *Spacious Seating & Exceptional Onboard Experience* Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. *Smooth Flight & Convenient Arrival* The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.503**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. *Seamless Reservation & Hassle-Free Planning* The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. *Premium Airport Services & Stress-Free Departure* The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. *Spacious Seating & Exceptional Onboard Experience* Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. *Smooth Flight & Convenient Arrival* The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.

The Norse Atlantic Airways main customer service number is **1 (888) 551-0145™ or +1 (888)…read more9o9-90.36**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Dependable Service & Smooth Journey Completion The flight was managed with consistency and professionalism, allowing the journey to progress without interruption. Inflight services were delivered promptly, maintaining a comfortable and enjoyable experience throughout the trip. Following arrival, priority baggage handling enabled passengers to retrieve their luggage quickly and continue their travels with ease. Overall, business class successfully combined convenience, reliability, and premium comfort, providing a seamless travel experience from booking through arrival. #. Streamlined Reservations & Simple Travel Arrangements The trip was easy to organize thanks to a reservation process that prioritized convenience and transparency. Flight schedules, fare options, and business class privileges were displayed in a clear and logical format, making it easy to compare available choices. Selecting preferred seating and completing the booking required only a few straightforward steps. Confirmation was received immediately, along with a detailed itinerary that kept every travel detail organized in one place. #. Premium Airport Assistance & Efficient Terminal Experience The advantages of business class became evident throughout the airport journey. Dedicated check-in facilities reduced waiting times considerably, while priority security provided a faster and more comfortable route through airport procedures. Before departure, access to an exclusive lounge offered a quiet setting to relax, enjoy refreshments, or prepare for the flight. Boarding was managed through a priority lane, allowing passengers to settle into the cabin in a calm and orderly manner. #. Sophisticated Cabin Atmosphere & Outstanding Service The onboard experience was designed to provide both comfort and privacy. Spacious seating, generous reclining features, and ample personal space created an environment well suited for resting or remaining productive. The cabin maintained a peaceful atmosphere and exceptional cleanliness throughout the journey, enhancing overall comfort. Cabin crew members delivered thoughtful, professional, and attentive service, responding promptly while ensuring every interaction remained warm and welcoming. #. Reliable Performance & Efficient Journey Completion From departure until arrival, the flight reflected a consistently high standard of organization and reliability. Inflight services were delivered smoothly and at an appropriate pace, allowing passengers to enjoy a relaxing and uninterrupted experience. After landing, priority baggage handling expedited luggage collection, making the final stage of the journey quick and convenient. Altogether, business class offered a refined combination of efficiency, comfort, and premium hospitality, delivering a rewarding travel experience from start to finish.

Seat recline switch not working

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Strict cabin luggage limitations so bargain might NOT be a bargain flight

Delta Air Lines

2.0(513 reviews)

0.0 mi•JFK Airport

This is my second time flying with Delta out of JFK, and unfortunately the bag drop process seemed…read moredisorganized and chaotic. When I asked employees for assistance, several came across as short and dismissive rather than helpful. During this trip, I had to leave the security line and run back to an agent to verify information on my boarding pass. While the issue was eventually resolved, it caused a significant amount of unnecessary stress. The experience was made worse by a few snide remarks from staff members when I was simply trying to get clarification. Traveling can already be stressful, and friendly, professional customer service goes a long way in helping passengers navigate unexpected issues. I would appreciate a more courteous and supportive approach from employees in the future.

I love Delta airlines I don't know why they only have two stars…read more Always pleasant staff -happy faces and I never wait long Never had a bad experience flying with Delta Thank you

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China Southern Airlines

4.0(1 review)

China Southern Airlines uses Terminal 4 at JFK Airport. Some flights labeled as China Southern…read moreAirlines are codeshare flights operated by Delta Airlines, American Airlines, and Xiamen Airlines so Terminal 2 and Terminal 8 are used for those airlines. I flew China Southern Airlines from New York to China. We had a layover in Wuhan. The agent booking the initial flight from NYC didn't give us enough time to clear immigration, reclaim our bags, and check them back in. So we ended up missing our flight. China Southern rebooked our entire party on the next available plane which luckily was 3 hours later. They did this change without additional cost to us. I thought that was amazing because they did not have to do that! The flight attendants were excellent. They responded promptly and efficiently to everyone who pushed the call button. They anticipated passenger needs before they arose. The seats were large enough to make the 14-hour flight as comfortable as possible. Every seat has their own entertainment with a nice selection of movies, TV shows, and games. They kept the passengers stocked with pillows and blankets. They fed us multiple times and the food was relatively decent. The flights left on time and arrived early for the most part. On the way back to the States, I was able to speak with the ticket agent and they checked our bags all the way through which should have been done initially by the agent who booked our tickets so China Southern arranged that for us as well. I have nothing but good things to say about China Southern Airlines and I would fly them again :-)

El Al Israel Airlines

2.4(28 reviews)

I flew El Al to Israel on a Birthright trip about a week ago and also yesterday. I had vastly…read moredifferent experiences both times so I'm settling on three stars. The first time, we were on a very old airplane. It was about a 10-hour flight from JFK to Tel Aviv, so it would have been nice to have had some entertainment. There was a TV screen from 1984 on the back of every chair, and it played movies that kept cycling through, AKA you could not control the start or end time of it. Coming home, we were on what I was told was a Dreamliner, and it was very modern and much better. Each seat comes equipped with an iPad type of screen and there was a large selection of movies, TV shows, and even books to choose from. The food was actually very good for the most part, for breakfast yesterday they fed us omelets and I don't eat eggs, so I asked for something else, but they didn't have an alternate (they said they had ran out). Since I can't eat dairy either, and the breakfast consisted of yogurt and other dairy things, I was stuck eating the bread and the small cookie. On the newer plane that we got, the seats reclined far back, which I thought was a good thing at first... Until the rude passenger in front of me put her seat down all the way for the entire 12-hour flight. I initially asked her to move it up a little bit and she did move it all the way up (more than I expected). Later, she reclined all the way back again, and I asked her to move it up a little, to which she flatly replied, No. She must have told the flight attendant that I asked her this, too, because the flight attendant then asked me not to "tell" her that she has to put her seat up. (I didn't TELL, I asked....) Other than that, the trip home was much better than the trip there, due to the modern plane and the snacks and amenities offered.

So far my least favorite airline. Well, except for maybe United. I hate United. My first trip to…read moreIsrael. 11 hours. Started out getting on the plane thirty minutes early, all is well with the world. Sit down. Wait. Wait. Keep waiting. We left 80 minutes late. Guess how many announcements they made. I'll wait (I did already for so long). Yup, that's right, 0. We literally sat there from 11:20pm through 1:10am with not one announcement. So we finally take off, things are fine. About seven hours in, the elderly woman next to me tried to in-recline her seat in business class. Nope. Unsuccessful. So the staff comes and tries to fix it for ten minutes while she's standing next to them. She's 80 for chrissakes. Let the woman sit. So after over 20 minutes of this, they offer her first class, she wants to stay with her family, so they give her my seat and I take the first class seat. Yay. It's so....average. Literally the only difference between first class and business class is more leg room and better waitstaff. It's not special. So super long story long, coach would have been a nightmare, entertainment doesn't exist (there's a TV but it one from the 1980s with programming from the 19th century), there's no Wifi or outlets for an 11 hour plus flight, and the food isn't good. So why two stars? Well the seats are comfortable. I slept better on that plane than I do in my bed. I wouldn't go at all in coach, but business class is fine. And I felt safe which can't be understated. Back again and it's worse than last time. 2.5 hour delay with no announcement why. So for three flights, I've had waits of 1, 1.5 and 2.5 hours, respectively, and numbers of announcements of 0,0 and 0. My friend is in coach and he says that it stinks unbearably. It's also very warm, as the air isn't on despite us being on the plane for twenty minutes. I'm still not going to give it 1 star since I sleep so well in business class on these recliners, but this airline doesn't have much else going for it.

Tiny screen. Poor quality. No on demand options. Also no power outlet.

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On LY11 to JFK

Austrian Airlines

1.0(2 reviews)

What happened to this airline? Never took before but today's experience was terrible just trying…read moreto purchase tickets. I had to call and could not do this online as we have a child flying with a different parent each way. I was trying to purchase tickets to Vienna today. Called the number online Austrian Airlines listed as 1 (800) 843-0002. Pressed 2 for United States, received message, "for organizational reasons, you will be redirected to Luftansa." I spoke with two representatives for which when they went to try to book the line was connected but remained silent - they didn't respond further without telling me to hold. I then called back and spoke with a lovely man Derriek who was reportedly able to make the reservation and took my credit card information, but didn't give me a confirmation #. I called back and rep Porgy said he could not find my reservation. I requested to speak with a supervisor Gabby who also could not find my reservation and said we could try to rebook so in the process of checking flights and giving her all our information, she kindly went to check how much extra baggage would be, but then returned and noted that since it was an austrian air flight, she could not book for us (?!!!) She said I would need to call Austrian Air. When I told her that I DID call Austrian Air and that the phone redirected me to her organization which I thought was Luftansa. I asked for Austrian Air's number and she gave me516.738.4422. I called that number and received a recording that it was a customer feedback line to which no live person would answer (!!!) I left a message to notify them of the issues. I then resorted to a travel agency. However, when just double checking if the Austrian Air number really did route to Luftansa, I got representative named John, who said they were a "Miles and More" Star Alliance center who would be able to book any of the star alliance airlines including Austrian Air and Luftansa. But THAT call got disconnected. This was so crazy and wasted hours of my day. I'm very disappointed by these airlines and wish they had the decency to at least be upfront about whether they could book or not and do it in a timely/professional fashion.

I am shocked by my own positive review of Austrian Airlines from exactly the same time last year!…read moreThis time, it was all largely awful as follows: 1- Tight, cramped seating that made the 8 1/2 hours really miserable. The aisles are so narrow that the flight attendants who walk aggressively, the carts, and other passerbys constantly knock into people in the aisle seats. 2- Barebones amenities: Poor entertainment choices on flights to and from JFK. Lots of 'B' movies and TV. 3- Poor quality food: Vegetarian dinner was simply pasta and tomato sauce- no vegs, no nothing. Breakfast was a hard sweet roll and the coffee was beyond awful 4- Filthy/dirty bathrooms! On most other airlines, the staff will check periodically to make sure the bathrooms are bearably clean. NOT on Austrian. How utterly disgusting after many hours in the air! 5- Hot and stuffy in the cabin with no ability to manually adjust air flow above our heads and the staff kept it warm- probably in the 80s. Who can sleep in such heat?? 6- Check in at the Vienna airport for Austrian Airlines is incredibly barebones. No personnel to check you in. Instead you must use the confusing machines, with only one assistant to help people use the many kiosks. The only personnel are the 2 people to receive your checked-in luggage. The Austrian Airlines experience was so poor that I now dread using them again if I want to return to Vienna. I probably would even chose using Luthansa with a stop, in order to avoid this really terrible airline!

Hainan Airlines

1.0(1 review)