Fixed my fixed phone front and back glass cheap iPhone like new, transferred data from my android…read morethat 2 other companies in town said couldn't be saved. Got the viruses off my laptop upgraded faster than it was out the box. Built me an unbelievable beast of a custom desktop for gaming. Great customer service!

Horrible business. Told us about a week to fix the phone and then kept the phone for almost 5…read moreweeks. Told us they could fix it but never told us it would be a ridiculous amount of time. They NEVER communicated. I had to call for an update everytime. Finally after a month of this and them saying they need to order more parts and they don't know when it will be done i got frustrated and the boy told me "the phone is completely destroyed" well you should've said that from the first time the technician looked at it if he knew it would take more than a month to fix it. So he tells me that i could come pick up the phone and he would have it ready the next day. When we went to pick it up it wasn't even IN THEIR STORE! SO unreliable and not helpful whatsoever if the communication was better we wouldn't be as upset!! The customer service is what we are angry about !!

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Customer Service and communication are excellent. The replacement battery for my iPhone is not…read moregood. At best, its no better than my 4.5yr old original Apple battery. It may be worse.

This guy is awesome! I dropped my phone,shattered the screen and had the Black Death Screen..called…read morehim and he gave me an appt in 2 hours..I rushed down to CB and sat beside him while he fixed it and was out of there in under an hour..Really nice and very efficient! He does ipads too..

I am thrilled to be writing this review!! Terry, the owner was so impressive and forthright and…read morehonest! He's personable and incredibly talented and so smart! He was able to fix my phone and he was so easy to talk and very thorough in explaining everything regarding my phone. I live like two hours away, I was in town for business when I needed my phone repaired. But I will literally drive out there again to have anything done on my phone if it's needed. What is even more amazing, Terry didn't charge me a penny for the repair! I only paid for a couple of new chargers and they were reasonably priced. I'd recommend Moon Dance to anyone and everyone who needs their phone repaired. You Rock Terry!! Thank you so much

I know it isn't nice to judge a place by their restrooms, BUT…read more.. Shoppers do need to use them, right? This is the BEST place to shop and remain comfortable while doing it. The restroom could be a whole "other division" of the store! It's clean, well equipped, and you don't even have to touch the towel dispenser. I happen to like that! Now, about the store... I do find it fun to shop here since I ordinarily find what I'm looking for, and often on sale. I'm 50/50 with the staff. The manager is great, friendly, and very helpful! Never been a time when I'd say he was "off his game" as far as consumers go. However... the staff really needs to become better educated about life outside Coos Bay. I actually had a staff person tell me that "Nobody uses Apple computers". And they were serious! Apparently, what they don't stock, they don't believe anybody uses. Since nobody seemingly caters to the Mac users (and yes, there are MANY of us in the area) I would think it wise for Staples or some appropriate store to become better educated, carry needed supplies, and have a tech on staff who specializes in servicing Macs. But apparently, that will never happen since they haven't yet heard of them. :) One thing I love about this store is the layout. You can see all across the store from any given location, and pretty much see where the isle would be you need to find what you're looking for. Love the rewards system they use, and being able to recycle my printer ink! All in all, I think this is a good store to support in our community. And... be sure to shop here if you think you may need to use a restroom! Seriously! You don't have to catch a bus to get there, and you can be sure someone has cleaned the recent vomit we all find in public restrooms these days! DISGUSTING, but true.

Was dropping something at the return center. Accidentally knocked some papers off the counter…read more Wouldn't be so bad but a few years ago I had a heart problem and a small stroke, so picking small items off the floor is a big no no. Do ya the that a close associate offered to do it for me even though he was standing right there? Shit no. Another customer was good enough to help out.

The team went above and beyond to get out computer up and running. Great people, great service, and…read moregreat price!

They performed a data transfer from my old,old,old tower to my new one. I went from 25mbps to plus…read more650mbps - gee, things are much better now!! Can't thank Janet and Jerry enough. We're blessed to have them in this community. Definitely more than 5 stars... Thanks guys, appreciate you more than I can say...

Always professional. Always can count on them to fix stuff when I can't figure it out. Highly…read morerecommend.

Absolutely can recommend this business. Bought my new trouble free computer there. I brought it…read moreback when I had a problem of my own making and they fixed me and so far it's trouble free and a delight.

FTS Computer Repair is amazing. She went well above and beyond expectations both with getting my…read moresystem back up and running, and with her terrific follow through. I can't imagine going to anyone else for computer repairs.

I called Jolene and got an appointment online 2 days later and it was fast, timely and she had me…read moreand my Mac Air in and out, cleaned, my computer and I-phone talking again, checked for viruses and other issues of concern. I had been struggling for weeks to try to conquer my computer and master the computer. I was not sucessfull and so very pleased to find someone of expertise, integrity, professional and works very efficiently. I have never had a computer "conceirge " before and I loved it. Thank you Jolene and your lovely fur babies (I am female, mid 70's and not terribly literate in computer trouble shooting).

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

Excellent wi fi and never had issues with service or lost connection. Would recommendread more

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.