Horrible business. Told us about a week to fix the phone and then kept the phone for almost 5…read moreweeks. Told us they could fix it but never told us it would be a ridiculous amount of time. They NEVER communicated. I had to call for an update everytime. Finally after a month of this and them saying they need to order more parts and they don't know when it will be done i got frustrated and the boy told me "the phone is completely destroyed" well you should've said that from the first time the technician looked at it if he knew it would take more than a month to fix it. So he tells me that i could come pick up the phone and he would have it ready the next day. When we went to pick it up it wasn't even IN THEIR STORE! SO unreliable and not helpful whatsoever if the communication was better we wouldn't be as upset!! The customer service is what we are angry about !!

Had a severe battery swell in my Samsung S22 Ultra and SIM could not be read. I was traveling…read morethrough the area so I took it into Tech Made Easy. They had the needed battery in stock and did a great job of replacing it old one, figuring out the SIM read error and making the case fit back to gether perfectly. All this was done in a very timely manner (less than an hour with another repair ahead of mine) and the total charge was only the price of the battery. In addition to the service, the staff was really great in all regards. Very happy I ended up near here when the problem occurred.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Customer Service and communication are excellent. The replacement battery for my iPhone is not…read moregood. At best, its no better than my 4.5yr old original Apple battery. It may be worse.

Great service. I called after hours and he answered. I had an iPhone screen issue and he suggested…read moresome quick corrections. They didn't work, likely due to an operator error, so we made plans to stop by the next day during business hours. Sure enough, doing a soft reset (correctly) as he suggested the night before cleared the non-responsive screen problem. I also had him test a power brick for my iPad that hadn't charged the iPad over night. The testing showed it was good and the power port was fine. It apparently was a bad receptacle in the camper and worked after moving to a different outlet. All this and he refused to take any money, not even a tip.Great Service!!!

This guy is awesome! I dropped my phone,shattered the screen and had the Black Death Screen..called…read morehim and he gave me an appt in 2 hours..I rushed down to CB and sat beside him while he fixed it and was out of there in under an hour..Really nice and very efficient! He does ipads too..

Was dropping something at the return center. Accidentally knocked some papers off the counter…read more Wouldn't be so bad but a few years ago I had a heart problem and a small stroke, so picking small items off the floor is a big no no. Do ya the that a close associate offered to do it for me even though he was standing right there? Shit no. Another customer was good enough to help out.

Yikes! How does Staples stay in business with their over-the-top pricing? $75 to copy 100 pages?…read more $18.99 ($19, for cryin' out loud), for just one ream of Staples recycled printer/copier paper?? At least I can say I do appreciate that they have an Amazon returns counter.

The team went above and beyond to get out computer up and running. Great people, great service, and…read moregreat price!

They performed a data transfer from my old,old,old tower to my new one. I went from 25mbps to plus…read more650mbps - gee, things are much better now!! Can't thank Janet and Jerry enough. We're blessed to have them in this community. Definitely more than 5 stars... Thanks guys, appreciate you more than I can say...

I can't say enough great things about Aaron and Bandon IT!!…read moreI brought my Apple IPad, in with what I thought was surely an insurmountable problem. My IPad, fell off the counter and the charging cable broke off inside the charging port I heard nothing but great things about Aaron and Bandon IT! I took it in and Aaron, was able to extract the end of the cable!!!! I'm telling everyone within ear shot, that for any problem they may have with computers or I Pads....take it to Aaron! He's the best! Thank you again Aaron!

Always professional. Always can count on them to fix stuff when I can't figure it out. Highly…read morerecommend.

If you need IT Support and Computer Services - you've found the best right here…read more My last computer service was 2011; I didn't have an external hard drive backup and I was still using the 2003 version of Outlook for my email. So it happened, early Saturday morning, I had a major power failure at my house and when Central Lincoln Power Co got me back on line, there was a power surge and my computer would not start up ~ I thought for sure my hard drive had crashed and all my stuff [my whole life] was lost and I was very glad to find Florence Tech Solutions (FTS). Jolene listened to my problem over the phone and in a very calming way reassured me it might not be as bad as it sounds. All I need do was to bring my beloved computer in for her to check it out. I dropped it off late Saturday afternoon and I thought for sure I would have to buy a new commuter especially considering mine was almost 10 years old. On Tuesday, I brought my computer home and all my data, my pictures, my files were all intact, I was so happy and relieved. Jolene found and removed over 2000 unwanted infected files and at her suggestion, she installed a new Malware blocker program, plus a TeamViewer program which allows her to access my computer remotely subsequent to my authorization so she can review fix any future problems from her business; I don't have to bring my computer to her. It's like having your very own personal IT Tech on call. I also asked for an external hard drive that automatically backs up my computer every day and 2010 version of Microsoft Office. Jolene has given me peace of mind that I need not to worry about any potential computer problems down the road. She has integrity, is very knowledgeable, and is a trustworthy [personable] computer specialist; all of this at a very reasonable price. Hereinafter she is my go to person when I need help, there's no need to search elsewhere. In my opinion it's very rare to find a person like Jolene in a small community like ours and for anyone needing computer services, you should not hesitate to contact her for help.

Jolene does it again! She upgraded my HP Envy PC plus an HP laptop to her AVG/Avast anti-virus…read moresecure line. Included in the anti-virus package is a private VPN where interlopers can't track you and it keeps your own IP address private. That's a secure feeling! Also, the automatic Windows 10 surprise upgrades have also caused problems. Jolene stays on top of those and has quickly fixed what Microsoft often screws up on my PC. Realizing that there are more unknown, surprise Windows 10 "upgrades" coming (with some even changing your default programs without permission), more agony of trying to figure out what has happened to your PC is a sure thing. You don't have the time nor knowledge depth to solve getting your PC back to an operational status.To combat those shutdowns, FTS offers a service plan at $35/month (1 year commitment for 2 computers). I signed up for the service plan and I don't have to worry about having my PC out of commission. Jolene is a welcome blessing to Florence!

Excellent wi fi and never had issues with service or lost connection. Would recommendread more

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.