Had a severe battery swell in my Samsung S22 Ultra and SIM could not be read. I was traveling…read morethrough the area so I took it into Tech Made Easy. They had the needed battery in stock and did a great job of replacing it old one, figuring out the SIM read error and making the case fit back to gether perfectly. All this was done in a very timely manner (less than an hour with another repair ahead of mine) and the total charge was only the price of the battery. In addition to the service, the staff was really great in all regards. Very happy I ended up near here when the problem occurred.

I've been waiting 12 days, 8 business days. For a repair I was told would take 2 to 3 business…read moredays. Last Thursday I was told they would give me a call back with an update. Today is Tuesday no call. I call the Today twice went to voice mail, left 2 messages, still no call, no update no nothing. They do know this is my work computer and that I cannot work without it.

Superior repair of a scratched screen! They even came to me to complete the process as a mobile…read morephone claim from Asurion (Verizon). Cassandra was very responsive and communication was outstanding. The phone was repaired quickly and to my total satisfaction. Would definitely recommend!

Customer Service and communication are excellent. The replacement battery for my iPhone is not…read moregood. At best, its no better than my 4.5yr old original Apple battery. It may be worse.

I ran over my phone this morning with my truck. The screen was a spiderweb of shattered shards…read more I called Moon Dance and was given the next appointment, a few short hours away. I was quoted a fair price and the estimated repair time was eight minutes. I arrived at my appointment and was greeted promptly and handed over my broken device. Six minutes later I was holding a fully functioning phone. It was as if my unlucky morning had never happened. Five stars!

This guy is awesome! I dropped my phone,shattered the screen and had the Black Death Screen..called…read morehim and he gave me an appt in 2 hours..I rushed down to CB and sat beside him while he fixed it and was out of there in under an hour..Really nice and very efficient! He does ipads too..

Was dropping something at the return center. Accidentally knocked some papers off the counter…read more Wouldn't be so bad but a few years ago I had a heart problem and a small stroke, so picking small items off the floor is a big no no. Do ya the that a close associate offered to do it for me even though he was standing right there? Shit no. Another customer was good enough to help out.

Yikes! How does Staples stay in business with their over-the-top pricing? $75 to copy 100 pages?…read more $18.99 ($19, for cryin' out loud), for just one ream of Staples recycled printer/copier paper?? At least I can say I do appreciate that they have an Amazon returns counter.

The team went above and beyond to get out computer up and running. Great people, great service, and…read moregreat price!

They performed a data transfer from my old,old,old tower to my new one. I went from 25mbps to plus…read more650mbps - gee, things are much better now!! Can't thank Janet and Jerry enough. We're blessed to have them in this community. Definitely more than 5 stars... Thanks guys, appreciate you more than I can say...

Always professional. Always can count on them to fix stuff when I can't figure it out. Highly…read morerecommend.

Absolutely can recommend this business. Bought my new trouble free computer there. I brought it…read moreback when I had a problem of my own making and they fixed me and so far it's trouble free and a delight.

Jolene does it again! She upgraded my HP Envy PC plus an HP laptop to her AVG/Avast anti-virus…read moresecure line. Included in the anti-virus package is a private VPN where interlopers can't track you and it keeps your own IP address private. That's a secure feeling! Also, the automatic Windows 10 surprise upgrades have also caused problems. Jolene stays on top of those and has quickly fixed what Microsoft often screws up on my PC. Realizing that there are more unknown, surprise Windows 10 "upgrades" coming (with some even changing your default programs without permission), more agony of trying to figure out what has happened to your PC is a sure thing. You don't have the time nor knowledge depth to solve getting your PC back to an operational status.To combat those shutdowns, FTS offers a service plan at $35/month (1 year commitment for 2 computers). I signed up for the service plan and I don't have to worry about having my PC out of commission. Jolene is a welcome blessing to Florence!

FTS Computer Repair is amazing. She went well above and beyond expectations both with getting my…read moresystem back up and running, and with her terrific follow through. I can't imagine going to anyone else for computer repairs.

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

I was very unhappy with Florence Oregon's Hyak service response (lack of) yesterday (1/6) and today…read more(1/7). They advertise 24 hour support. Is this false advertising! I understand if we have to leave a message; but their recording promised that someone would call us back and no one did. Service requested.... Yesterday at around 6 -7pm our internet suddenly went down. So, we called Hyak several times and always got voicemail. No one ever called us back. In fact, one of the times I called, I got a different voicemail which actually said no one would be available at all and we should leave a message and we'd be called back during business hours M-F 9-5. We were never called back, not even this morning after opening hours of 9 AM!!! We finally decided to drive down to their office and wait till they opened... the office was closed and it was after 9 am! So, I called Hyak's sales team (different number in another city) and let them know we were at the Florence office and wondering when they'd open. They said they were in fact on the phone with them and they'd let the office know we were waiting in the car and to let us in !!!! They finally opened at 9:30! When in, they did get us the help we needed to get our Internet going again. We're thankful but why did they have to wait so long and why did we have to drive down? Makes me wonder what people do that can't drive down. By the way, it's January 7 and their voicemail message said the office was closed for Christmas December 24th and 25th. ‍ That old Christmas message needs to be updated! Also, when I asked the tech about the poor response to service requests, he implied they did not have full support and were working on it. Although I appreciate the honesty, it's unacceptable! Hyak needs this to change pronto. One of the reasons we signed up was because of the 24 hour support service promised. So they need to get on the ball and do what's expected after all the hard work installing the system and promoting it. We deserve better and Hyak needs to do better.

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.