Super easy to pick up. The women was very nice. Would definitely pick up another package from here.read more

Really good service. They have different services like domestic and international shipping, faxing…read moreand lamination.

Super rude. Not helpful. I agree with the other reviewer that the USPS should end their affiliation…read morewith them.

Worst Mail Etc. I've ever had to deal with!!! Avoid this business totally if you can - UPS should…read moreend their affiliation with this location. Had a UPS package sent there for pick up because it required a signature. Received notification that it was delivered and we had 7 days to pick it up. Tried several times to pick it up but store closed early on Saturday (2 pm) and not open on Sundays at all. Finally got in on Monday 9/2 only to be told they didn't have package, store was closed (so why were the lights on and door open??) , they only hold packages for 5 days instead of 7 as required by UPS and the super rude lady wouldn't even look around for it. When I asked why they would send it back when I had the UPS slip in my hand saying it would be there until 9/2 she would only say "I don't know, ask UPS, we're closed". I wish i could give negative stats. Terrible business, awful employee.

Due to mail and package theft in my neighborhood, which seemed worse than ever during the pandemic,…read morea friend recommended opening a mailbox at Park Postal in Ravenna, where she has a box herself. It was an exceptionally good idea. I no longer worry about whether my packages or mail will be there when I get home, nor due I have to worry about putting holds on deliveries while I'm out-of-town. The staff at Park Postal takes care of it all. If I'm gone for an extended trip, they'll even package up my mail and send it to me wherever I might be. I have shipped packages through them less often, but have found them to be courteous and efficient when I do so. As part of having a mailbox at the facility, I also get a couple of dozen free copies a month, which I use sporadically, but still enough to make it a nice added benefit. Also, and I think this is really important: the staff is always friendly and courteous, including the owner Chris. They usually greet me by name, and if I have packages being held, they'll usually go back and get them unprompted. Great customer service!! If I could give them 6 stars, I would.

I needed to pick up a large and bulky package and lug it back to my place a few blocks away on a…read morehandcart as I didn't have easy access to a car. The staff was so kind as to help me secure it to my cart and was very efficient in helping me get my package. I'm so glad to have such a nice place to pick up packages in my neighborhood.

Good service for mailing, faxing etc. I always get the help I need quickly. My go to place for…read moreFedEx and UPS.

Fast. Reliable. Knowledgeable. The magnolia mailbox is a convenient location for all your shipping…read moreand mailing needs. They have always provided us great service with a fast speed on delivery.

Staff at my local post office super helpful and friendly. Shout out to Eric who helped me today…read more He explained it's better to come in and check with them whether flat rate is worth it. Makes sense. I mailed a package to my mom and he compared the rates for me.

I live close by and usually stop by on a weekday in the morning to avoid lines, and so far it is…read morepaying off.. this post office is small and in need of some serious interior updates, but the equipment works, and the employees get the job done with smiles and courtesy.. On my last visit, I was the only customer and received great customer service that had me on my way in less than 5 minutes.. Of course I'll be back..

I've dropped off both FedEx and UPS packages at Pony Express several times, and it's always a…read moresmooth, easy experience. The staff is friendly, efficient, and knows exactly what they're doing. I'm usually in and out within a minute or two. It's so nice having a reliable local spot where I can handle all my shipping in one place--highly recommend!

I had them package and mail some fragile clocks across the country. They were wonderful. The woman…read moreon the phone said they were hard to package nicely. Everything was delivered in great shape.

This is the post office closest to my home. It gets a bit crowded on weekends but staff are…read moreprofessional and I don't think they're wasting any time on their job. There is this one Asian lady (I believe she is Korean) who helps me most of the time when I'm there, and she is great every time! She explains how things work thoroughly, whether I'm there for mailing in my old passport to get it renewed or sending a package to Japan. She is also very careful about putting in the correct address so I feel more comfortable and confident getting help from her. She also has good energy level and is nice to talk to. Being in customer-facing job myself, she inspires me to do better at my job too. This may be common knowledge, but since they do not let you use mailing tools like glue, tapes, or scissors, I recommend bringing them from home if you plan on packing on-site.

Why am I paying for a mailbox if they just leave my items outside and my mail isn't in my personal…read moremailbox? I had to stand in line to my mail. And to top it off, there's only one person working the desk while someone is sending a million letters out. So frustrating.

I've been using the services here for 15 years. Everyone knows your name. It's a necessity here in…read morethe park. The people are great!

Everyone working here is always so friendly and helpful. They have helped us ship gifts that needed…read moreboxes and labels and they are a quick stop to drop off prepared mail. Thank you Park Postal!!