Great Service and very helpful. J.R. walked me through what his plan fixing the bath room…read morevent/light and shared how to install a timer switch light. He knew what he was doing and lots of experience. Thank you for your help.

Roth got back to us very quickly (15-30 min) and we were scheduled within an hour. Ian showed up…read morein a timely manner. I explained the problem and he was able to fix it and show up how to fix it if it happens again. He communicated well and had lots of experience. He was very nice to our boxer who followed him around! Appreciate the timeliness and the communication from Roth. I would hire again and recommend to anyone who needs electrician. It was the best experience.

Action Air showed up to a no heat call from us this week within 30 minutes. When i called Chris…read moreanswered and said he could stop by within 20 to 30 minutes to take a look at what the issue was. I had never called them prior to this call and was quite pleased. Chris is very experienced and found the problem in no time. Made a couple of quick repairs and the heat is working perfectly. Thank you for the quick service!!

Had an appointment set up. He never showed up. I left several messages. No call backs. Not…read moreimpressed at all nor recommended.

Very, very expensive. Felt like I was really being worked to spend more and more. DECEPTIVE…read morebusiness practices.

Emergency service over weekend. Fast and through. I am happy to have heat again. Thank you.read more

There turned out to be many benefits to working with this family own business. We made a decision…read moreto buy an HVAC home system from them late on a Friday afternoon. Monday morning at 8 AM a team was at the house ready to go! How was that for service? Tyler Clark was on site for three days installing and carting away the old system, installing the new system and calibrating with added amenities. Another Tyler and Maxime and others came and went as needed. We also had them clean all the heat/air ducts and the dryer vent of the 22-year-old home we recently purchased. Ricky helped us out with our financing and all the necessary paperwork. Overall it was simply a pleasure working with all these customer oriented and friendly people. We are very happy with the results.

Jacob and Talon installed a dryer vent in our 1960's vintage house. They were efficient, friendly…read moreand professional the entire time. When my husband had further questions about the next step in the process, Ric came over to inspect the excellent work they did and explain what we would be looking at next to finish the entire job. We received a written estimate and look forward to finishing the job. Every interaction we have had with Home Heating and Cooling has been positive and professional. Highly recommended.

Brian S. is a legit plumber. I explained the situation and he took it from there. He diagnosed…read morethe problem(s), and set about fixing them under rather extreme conditions...underneath the sink but very awkward to get to. He came prepared with all the new valves and sink faucet. He did an exemplary job, and made sure everything was up and running before he left.

Severson is one of the few trades left in the area that don't overcharge or use shady sales tactics…read moreto up charge customers. None of their employees make any commissions either. Quality work, fair prices, and top notch employees. By far the best Plumbing, Electrical, and HVAC company in Central Oregon. Dare I say, the world.

I cannot recommend Heat Cool highly enough! When my heater unexpectedly broke down during a cold…read moresnap, they went above and beyond by dropping off space heaters to keep my family warm while the new part was on the way. It's a family-run business, and the owner showed up in his truck with his son, on one of his off days, just to make sure I had heat. Over the years, they have expertly fixed my 30-year-old heating system multiple times. They never pressure me to install new appliances, and they don't use shady sales tactics like some other HVAC companies in Bend. Their honesty and dedication to the customer are the best I've seen. Don't bother with any other company, go with Heat Cool.

Quick response, informative, polite and kind, plus he fixed our furnace in less than 10mins, will…read morecall back in the future!

Easy to communicate with and very knowledgeable about his field. Great employees…read more Good follow-up.

I woke up and the heat wasn't working... Kasey was able to come by quickly and solved my furnace…read moreproblem on the spot. I was impressed with his knowledge, efficiency and professionalism. He also gave me a few tips about my furnace, cleaned up the space well and gave me an estimate on another project, which I'm certain I will hire him for. Thank you!

If you look into reviews for HVAC companies, you'll likely find lots of one-star experiences. And I…read morecan see how that might be - HVAC work can be easy to get wrong. For our furnace replacement, I had three companies that were either personally recommended or had decent reviews come out to provide a quote. Diversified won out by having a slightly lower price and by being a bit more willing to listen to what we wanted rather than push a higher performance appliance that we didn't need. Between having their rep come out to provide a quote (which was provided that day) and completed installation, just one week elapsed. Two days of that was us waiting on getting another quote. That time included their obtaining a permit from the city. And it was just two days later that the city inspector came out and approved the install. Despite being a relatively basic model, the new furnace heats the house much more efficiently than the previous one, which struggled even when it worked. Diversified gets a fifth star because of the way they handled an issue getting the correct model installed. Once the problem was identified, their technicians fixed it within hours without a hint of pushback.

Diversified pulled off a rush Trane AC install before hot weather hit. Their techs were…read moreprofessional and friendly. Hats off to their entire staff.