Best Ever !!! Never a problem I have that is not fixed or addressed immediately Longtime customer…read moreYou find the best no need to mess with the rest !

Easy to work with...reasonable prices...GREAT customer service! If you are looking for a good…read moreinsurance company, this is the one!

While in the process of my daughter purchasing a new home in Wilmington and trying to find a…read moreknowledgable insurance agent , i was lucky enough to find Candace Soles. After speaking with several different agencies and brokers it was easy to immediately know that Candace not only had the most precise knowledge of insurance needs in Wilmington ,but could provide it at a very competitive price. Candace spent the time to fully find out her needs as well as to make sure we understood how to truly protect her home. Once again thankyou Candace and everyone at Jonathan Calhoun/ State Farm Insurance.

Jonathan and his team are very friendly and helpful. The were patient and helped me understand all…read moreof my options when it comes to getting new insurance. Highly recommend!

Great company, easily accessible, the staff does exactly exactly what they promise at a great…read moreprice. Enjoyed working with every member of the staff including Franklin. They spent hours with us making sure that every detail of the policy was covered. Highly recommend them!

We heard about Kelly Jones over at Franklin Rouse from a Compass Pointe neighbor. Truthfully, I…read morehate insurance and the whole insurance process here in Coastal Carolina, but I get it, and I understand the need for it. Kelly immediately put me at ease, she was fast, communicative, and extremely competent. I would never write a public review if I didn't mean it.

I have been a long time customer and my needs changed to do a job change. I reached out to them…read moreprior to renewal and when I needed to switch after the renewal I was informed I'd get a refund of the balance paid. I received a check for $24.49. When I inquired as to why, they said that payment plans are subject to a 10% penalty for total amount of the 6 month policy less the 9 days of coverage. A simple heads up would have been a minimal courtesy. Instead of a simple apology or anything...they send me an email the in summary was: "We sent you a brochure thricely, you should have read it. Have a blessed day." Terry Morgan stated that they wished they could take the time to explain a policy to every policy holder and then took the time to condescend and gaslight me all the same. They said it was NC law that they could overcharge and charge this penalty. I have a string of emails. I guess I should have read the brochures that were printed "in black and white and it is YOUR responsibility to read and understand the policy." Yes the YOUR was in all caps. Absolutely unacceptable in every way. I will happily post the email for clarity.

Super friendly staff and loved taking headshots for this team! Teamwork makes the dreamwork!read more

I have had insurance with Josh for years now, and I can confidently say I have had zero issues. He…read moreand his team have always been extremely prompt to respond to my questions and have been extremely thorough and helpful when reviewing my plans. They make something stressful (insurance) completely stress free.

Josh has looked out for our family for more than a decade now, which included a flooded car, a…read moredamaged car when someone rear-ended ours and other various auto mishaps. It also included some good times too like helping us figure out how much insurance to carry and how to structure our home insurance policy when we bought a new house. Josh and his team are always quick to respond to an issue and will call if there is something better we can be doing to protect the things that are important. I wouldn't use anyone else. You get what you pay for and Josh and his team are the best at what they do.

Scott Hagan is wonderful! I switched all my policies, homeowners. Wind/hail, umbrella, car…read moreinsurance, and flood from USAA to here. From the very first phone call, he answered all my questions and even saved me some money. He is professional and courteous every time I have questions, via phone call or email. Today I actually met him in person and he's just as nice. The office is easily accessible from River road, and plenty of parking. Highly recommend Scott if you are looking for an agent who cares and willing to help save you some money.

JJ and Maryellen are an awesome team together with Brad Sizemore Insurance. They are prompt and…read morequick when it comes to quoting & addressing my insurance concerns. Very knowledgeable.

We contacted this company on the advice of our realtor as his recommended insurance agent. On Dec…read more30, 2015 I got a price quote for a new home that we were purchasing in NC. The quote for complete coverage was $673. Since we didn't know anything about this area and we were making the purchase from out of state we decided to go with this insurance. Less than one month later when we were in town and getting ready to close on the house we were advised the price had gone up to $729. (01/25/16). We were also told at that time if the house did not close before the end of January there would be another price increase. WHAT!!! That's 3 increases in less than two months. Unfortunately, time was of the essence and we had already turned the insurance information into the mortgage company so we stayed with this insurance. Our sigh of relief has occurred since we have now changed to State Farm Insurance before the anniversary date of the house purchase. Fortunately we didn't need to make a claim during the year that we carried this insurance. I suspect it might have been a confusing process as J & J Insurance turned us over to Brad Sizemore Insurance which shows on the billing statement as being All American Ins. Brokerage Inc. as part of Untied P & C Insurance. Had we stayed with the insurance for the second year the premium was going to be $924. We know this as they collected the money from the escrow account more than a month before the policy renewal date. Despite the fact that we had contacted the Loan Holder they paid this insurer which meant we had to pay out of pocket for next years State Farm coverage and seek a reimbursement from the insurance company that was paid. We have received the reimbursement which is the reason for the second star. In the future I would always stay with a major insurance company. The whole process was handled much more professionally.

I have been with the Chrystal Fray State Farm insurance agency for 5+ years. Lately, I have been…read moreworking with Account Representative, Christi Franklin, at the agency. Her professionalism and customer service have made it easy for me to explore my car insurance options. Words cannot express my appreciation for her willingness to provide me timely responses and walk me through the process of making cost-savings adjustments to my coverages.

Exceptional Service from Chrystal Fray's State Farm Office!…read more I can't say enough good things about Chrystal Fray's office at State Farm. Their team is always quick to assist with any of our needs, offering top-notch customer service every time. They really went above and beyond by suggesting a combination of programs and services to give us the best possible deal. One of the things I appreciate most is their use of texting--perfect for those of us working long 12-14 hour days. It makes communication so much easier and more convenient. I also feel much more secure knowing we're covered by our Hospital Policy, which we've had to use twice now. Chrystal's office has truly made a difference in giving us peace of mind, whether we're on the road or on vacation. Highly recommend!