Ken came to change my tire, was quick and prepared, and went above what was needed, he seems like a…read moregood guy

From the owner: We are a locally owned and operated company that you can trust with your roadside assistance…read moreneeds."Not a Towing Company" We Handle Lockouts and Jumpstarts Only. When a customer chooses us, they receive fair pricing and efficient service provided by an honest, dedicated and local company, because we know our reputation depends on it. Services include auto lockouts, jump starts. Our service is unique in that we manage to maintain competitive and affordable pricing while providing five-star customer service. We handle only lockouts and jumpstarts so we may provide faster response time on these services. Here at Remedy Road Services, we take pride in the quality of our work.

We had a VERY dead battery but the driver stuck with us. He was courteous, professional, and…read morestubbornly committed to getting us started and on our way...and he did! Great experience!

Professional, quick, personable. What else cd a person need? Now I have to add some extraneous…read moreother stuff to get to 85 characters. Which is bs, yelp.

- 35 minutes wait time my -…read more Our car battery died since we waited for the newly opened Kura sushi in Bellevue for too long, so we called our insurance company and they assigned this local company to us to help. The original ETA is 35 minutes, but it is still 35 minutes after 1.5 hours of waiting. What happened is this company doesn't understand how to do ETA correctly. There was one guy working that night only and he was still on the previous job, that's why their ETA is the traveling time from the previous location to ours, without considering how long the previous job would take. After multiple phone calls and wait, we asked the insurance company to assign another local company and we were assigned one that cannot be found on Google, but the guy came after 20 minutes since it was assigned to him and jump started our car in 2 min and we were on our way. Long story short, call nonstop to reach to ur insurance company if they assign this local company to you as their ETA is very very off. I repeat, try to get someone else to help if you can because their ETA is the worst thing in the world. I mean, I'm sure their service is fine as it's not hard to jump start a car.. but u will have to pass that ETA hurdle first, which we did not. While we are between calls, I mentioned to my husband that I'm gonna write a bad review for this place, and he said sure, I give you permission to do so (he RARELY does since he doesn't want to hurt any business in COVID). And he told me the company's name is core values. I'm like " core values? Did they name themselves that because they don't have any?" And then I learned that's what everyone says in Google reviews and we had a good laugh. Thanks for making us laugh after hours of waiting I guess PS. I checked the other reviews and apparently if you can get through the hurdle of wait time, their service is actually fine. But unfortunately, we didn't get through it

By far the most unprofessional establishment in the area. I'm not going to rehash what other have…read morealready said. Just read the other reviews. Only reason they have any business is because insurance roadside assistance contracts with them. Originally had a 120 minute eta... which turned into a 787 minute eta. Tried calling, lady picks up puts you on hold and you are sitting there 20 minutes and get hung up on.

I lost a wheel in the middle of the road, not the tire, the wheel…read more I called Frank's because they sound like a small company, the guy that answers the phone is the same guy that tows your car, Bryan quoted me a price, quickly came to the rescue, he couldn't hook up the normal way since I was missing a wheel but it didn't phase him. nice guy. the reviewer who gave one star has no clue, why didn't she tell us what store called a tow truck on her when she told them she had broke down? does she expect the tow company to work for free? or just when someone makes up a sob story?

Fast, friendly, reasonable, knowledgeable and saved the day. I won't go through my car insurance…read moreroadside assistance program anymore. I put Frank's Towing's number in my phone and will call them first.

Called them for a tow on a Saturday morning couple weeks ago and left a message. They never called…read moreback.

24 hours a day service? Oh no they don't offer 24 service!! They don't even answer their phones 24…read morehours a day. I called several times over the span of 11 hours (6 PM - 5 AM) and no one ever answered the phone. I should have used my computer instead of the phone because the computer always gives more options in Google searches. I called around and Reliable Towing actually answered the phone promptly and was willing to send someone right away. I was willing to wait two hours for the new crew that started at 7:30 AM. If you are going to advertise 24 hour service, then give 24 hour service or at the least, answer your phones 24 hours a day!! Here's the number for Reliable Towing 509-960-7942. The woman who I spoke with was very nice and professional and happy to help even though I called at 5:30 AM.

I got a flat tire thanks to Spokane potholes. I called various tow truck companies but no one…read moreanswered their phones. Tip Top Towing was the only ones who answered the call. Top Top Towing helped me get my car to a tire shop as it was almost midnight and they even gave me a ride to the casino so I had a place to sit and wait for the tire shop to open which was about an seven hour wait. Thank you Tip Top Towing for the help I needed. I recommend them for help if you need it.

Tip Top Towing saved the day. Car was stuck in the clay mud and rocks and buried too deep to dig…read moreout. Tip Top towed the car out and I was mobile once again. Quick and efficient work.