I recently adopted a dog from the local animal shelter and this vet was recommended to me from…read moresomeone at another clinic I had contacted to get information on spaying. I scheduled a required 2-week check-up that I was told was going to cost $45. A few days prior to her appointment, my dog began constantly scratching and licking. My dog had started scratching her belly to the point where it was bleeding so I called to see if I could bring her in early. I was told I could bring her in that day. I had all of her records with me from the shelter, and handed them to the person who came out to get my dog from the car (no owners were allowed in with their pets due to C19). When I spoke with the vet she kept asking questions that I didn't know the answers to (hence the reason I brought the records) and was told someone was entering the data in their system. The vet ended up prescribing an ointment; antibiotic; steroid and I was talked into buying a worm prevention medicine as well since I live 20 minutes from their location and didn't want to drive back just for that in the spring. The visit cost $199.28, which was a lot more than I thought I'd be paying just for ointment and exam, but I trusted the vet to know what was needed for the dog to get better. She sold me 15 ml of ointment for $28.73. I found it through a website for $12.99. FOR 30 ml. They charged me TWICE as much for HALF the amount. I was also charged about 3x more for the exact same antibiotic (cefpodoxime 100 mg/ 32 pills for $68.70 or $2.15 for 10x the amount of pills my dog needed) which would've been $.79 per pill through the same website. The dosage for the antibiotic was also too high for my dog's weight and noticed a marked change in her behavior by the 3rd day: she had started drooling, would shake, and seemed extremely anxious where she'd been very calm previously. The vet didn't include and directions or info, other than what was printed in the bottle; 1 1/2 pill per day And I realized that the instructions could either be read to administer 1/2 a pill per day, or 1.5 per day (which is what I'd been given my dog). I called to confirm and spoke with (2) different people who said that it was supposed to be 1.5 ~ when I looked it up, that dosage was for a dog 15 pounds heavier than mine. They also forget to put her folder in the bag of meds they gave me. I was shell shocked from paying 3x for a vet visit what I thought it would cost and didn't notice until they called and I had to drive back to pick up my dog's records. Later that day I received a call from them to confirm my dog's appointment for two days later that I made initially. I explained that I wasn't going to be keeping that appointment since they'd been able to see my dog that day. The woman who I had been working with (from my call that morning; taking my dog into the clinic; entering my dog's info into the system/forgetting to return the info; bringing my dog + prescriptions back to the car; calling to let me know the documents were still there; bring the documents out to me when I drove back) told me she didn't realize it was the same dog. It was no surprise when I tried to order the ointment online and the clinic wouldn't work with the store to get the prescription filled. They clearly don't care about the pet, it's all about the money.

Dr Florida amd staff are THE BEST in our area! we have 4 cats and they all are treated as if they…read moreare their pets. Dr is very caring and very knowledgeable, we have a manx who needs extra care and she was/is WONDERFUL with her and our other 3 cats. HIGHLY RECOMMEND this office!

Absolutely feel finally at ease leaving our animals at home. Lori & Doug Hansen are such wonderful…read morepeople and will care for your animals just as you would. If you are looking for a reliable service where YOU meet with the people first, not over the internet, then this is the place for you. LOOK NO FURTHER!!!!

The absolute friendliest staff you could ever ask for. They have a true love for animals. No one…read morehas ever been able to groom my goldendoodle like they do. They definately have the most skilled groomers. Highly recommend!

Please read all the negative comments and believe every one of them before going here. First it's…read moreon a very busy road, there is no lobby (just a hall leading into the house and garage), you are not allowed To see the grooming area which is the basement of their house, and they are just completely rude. First comment was how both dogs were a mess and needing starting over, shaved they said. Grace put a comb in the top of my bichons head and yanked her head back, proving to me she was totally matted, which she was not. Bichons are curly and so no the comb won't glide through it, no different than human curly hair. I told her I can brush her out fine and don't want her shaved. The older woman said she was raising the price then. I said fine. My Yorkie was shaking like crazy which isn't like her. I knew I shouldn't have left them and worried the whole time they were gone. Upon picking them up my bichon wasn't in her harness/leash and collar was falling off. Grace said she couldn't figure out the harness though it was identical to my Yorkie harness. She finally said she didn't have time to mess with it. Being on such a busy road this was just careless and unsafe since we were right in the hallway leading to the outside. When we got home I noticed my Yorkie had a cut under her eye and my bichon had one on her chest. My Yorkie also had red feet with swollen paw pads. I talked to Grace about this today and again she was completely rude telling me she must have been matted in her feet and the razor got too close. All I wanted was a product name that maybe my dog was reacting too. My girls will never be back!!!

I left my 3-month-old blue heeler puppy in what I hoped were the capable hands of Stacy while I…read morewent on an international trip. I knew getting such a young puppy right before leaving wasn't my smartest decision, but I also knew I wanted him with someone I could truly trust rather than asking family to survive the chaos of a Bluey puppy. They don't call them "Blucifer" for nothing! When I dropped him off, he was an absolute 20/10 whirlwind of puppy energy. When I picked him up, I honestly couldn't believe he was the same dog. I came home to what felt like a completely different puppy... in the BEST way. He's calm, settled, well-mannered, and such a joy to be around. I was absolutely gobsmacked by the transformation. I'll admit my expectations were modest, especially with such a young, energetic breed, but Stacy completely exceeded every one of them. Not only did he come home a happier, more confident puppy, he even earned his AKC STAR Puppy certification! Stacy, thank you. Thank you for the incredible care you gave my puppy, for your patience, your communication, your training, your socialization, and for treating him like he mattered. It's obvious how much time, effort, and heart you put into what you do, and I can't tell you how grateful I am. Coming home from my trip to such a well-behaved, confident puppy was the best welcome home I could have asked for. I genuinely can't recommend Stacy highly enough! If you're looking for someone who truly cares about your dog and delivers results that exceed expectations, look no further. Thank you so dang much for everything! I guarantee we'll be back for more!

Nichole has a special talent for understanding the underlying causes of behavior problems and…read moreimplementing training techniques that encourage positive changes. She has now worked with two of our Belgian Shepherds. Both came to her with seemingly insurmountable issues including dog and person aggression. Nichole combined obedience training with various sports training and both dogs are now well on their way to being really good dogs. Nichole is an extrordinarily great trainer. The price of her programs are fair and her results far exceed those of other much higher priced boot camps and board and trains. I can't recommend her highly enough! She will remain our go-to trainer.

I think these 1 star reviews are lying, because they assume it's a puppy mill, but it's not! The…read moredogs are screened and papered by the AKC and the Orthopedic Foundation for Animals. The company gives you a warranty against birth defects and a guarantee against the 3 major dog diseases. This includes up to a replacement of the dog (if something god-forbid happens). Their breeders are limited to 1 litter, per female, per year, for 3 years, and then the dog finds a forever home. That certainly doesn't sound like a puppy mill, to me! Plus, the puppies get a regular schedule of care, and get plenty of playtime, throughout the day (when they're not sleeping, which is like up to 16 hours a day).

Great shop with friendly people!! They've got a great selection of pet toys and treats and the…read morecutest puppies ever! Wish I could buy them all.

I will never go back to this clinic again. Maybe they're fine if you have the perfect pet, but I…read morebrought in a scared rescue dog and Dr. Davis refused to examine her, or give her needed vaccinations, heartworm test, and nail trim. He also refused to spay and microchip her and instead referred me to a behavioral clinic and said to bring her back when she's no longer terrified. So what? A frightened rescue dog has to risk her well-being by not receiving preventative medical care because he doesn't have the compassion or time to treat her? He also talked to me in an accusatory tone, as if I was the cause of her fear. I have 30 years of fostering experience; I'm not new at this. I have taken many frightened dogs to the vet and I will go elsewhere where this dog and I will be treated with dignity and respect. Thanks for nothing.

I have had to put two fur babies to rest through St John's. They are the most compassionate,…read more caring and patient group. I also have taken my two resuces to them. They are very courteous and get you right in. I highly recommend this establishment!

Can only thank you guys from the bottom of our hearts for the compassion you showed us and our…read moreYorkie Harry in his final moments. You were compassionate and showed our dog dignity.

They really need to get educated about the symptoms of Fip. An adopter went there with their sick…read morekitty and they did several tests, xrays, antibiotics, etc. Charged them $800 , told them it definitely wasn't Fip and suggested either euthanasia or a specialist. Well, since this couple loved their kitty so much they took her to an ER vet (MedVet in Commerce). They are highly qualified and competent veterinarians and specialists. MedVet also ran all kinds of tests and racked up $3400. Come to find out, the original test that were done at Cross Veterinary Clinic showed ALL symptoms of Fip. If they would have been told that the kitty could have started getting treated for Fip right away and they wouldn't have a $3400 bill on top of the $800. If they don't know the symptoms of Fip they should refer them to someone who does and by no means say it isn't when it absolutely was.