For years my experience has been always pleasant. Dr. Kenny and most of his staff are amazing. The only time I have an unpleasant experience is when Aubrey is not working the front desk. the last two times I've came in for medications she was not at the front desk. an extremely rude, could not care less to look up from her computer girl. I don't know her name but she has been there some time now and wears glasses and looks miserable to be there. highly dissatisfied in her customer service. if you want happy customers you should put the people happy to work there up front. when aubrey is working she greets me right away with a smile, knows exactly what I'm here for and has my dogs meds ready for me within 60 seconds of me walking in. those other girls that work that front desk are rude, pretend they don't see you and should be retrained on customer service. Dr Kenny and his nurses are great, my advice to new people trying this place is when you call or stop in just ask for Aubrey and your experience will be wonderful read more

everyone here is amazing! i've taken my 11 year old chihuahua mix here for a year now, to get shots, several of his teeth pulled, and nail trims. they have taken great care of him every time and always let you know what you'll be paying before giving treatment. i could not recommend this place more! read more

Pinecrest Animal Hospital - my 11 year old chihuahua - Veterinarians Near Me - Owosso, Michigan

I have known Dr Rangi and his family for 20 years. I started out as a client and worked at Pinecrest for 15 yrs. He taught me a lot over the years mostly how compassionate he is and have always felt like family. Since leaving Pinecrest, I am once again a client and my respect and appreciation for Pinecrest has never changed. You can see the wisdom and compassion he has passed down to Dr Kenny. read more

Best place to go for your fur babies! They were all so caring and considerate when we had to put our dog down. They took their time and stayed after closing while we waited for family to get there for our puppy. That is the kind of care you want your fur babies to have! Will not go anywhere else! Thankyou to everyone for being so compassionate with us and our Marley girl. read more

Pinecrest Animal Hospital - Veterinarians Near Me - Owosso, Michigan

I brought my cat Gus in for an emergency visit, unfortunately when the Veterinarian came to check him he became agitated and didn't want to cooperate. Gus has stopped eating, was vomiting and became lethargic. Instead of figuring out a way to see what was wrong, I was sent home with pills and told to reschedule. My follow-up appointment was set for 6 days later. I came for an emergency visit and told to come back 6 days later. The next day I called the office and told the office that Gus was worse and the he is now vomiting yellow bile and they prescribed more pills. I said I would come pick them up and when I tried later that day the office was closed for a staff meeting! You would think the person I spoke to would have relayed that information, but no. I finally got Gus into a Vet 30 minutes away and his temp was down to 90 degrees and they wanted to do bloodwork. Unfortunately, within about 10 minutes of him being there he had a seizure and died. If the vet at Pinterest would have done more and not scheduled follow up 6 days later my Gus may still be here. But on the Tuesday I took my cat in they had a day full of dog surgeries and didn't seem to have the time to be bothered by my cat's emergency. Care was horrible, communication within the office was horrible and now because of their negligence my Gus Gus is gone. DO NOT RECOMMEND. read more

I came to Pinecrest on a referral from another Vet who couldn't deal with my 80 lb chicken dog. Honestly, the poor thing is afraid of nearly everything but I rescued him for better or worse. Dr Kenny has shown compassion and care to him every time. He explains everything clearly and is always considerate of my dog's comfort. Everyone in the office has been wonderful, professional and so nice. I won't go anywhere else! read more

Pinecrest Animal Hospital - Greyson - Veterinarians Near Me - Owosso, Michigan

The best place for your pets, the employees are the nicest and always give the best treatment. Wouldn't trust anyone else with my pets. Definitely check them out. read more

My fiancé and I have had our dog for almost two years now and she is a member of our family. When we were on vacation we discovered a lump that slowly grew and hardened we were so worried! As soon as we came home we called everywhere in the Detroit Metro trying to find an appointment for that day and could not. Pinecrest not only saw us the same day, they wowed me and made me reconsider my primary vet. Dr. Kenny Rangi explained our options to us, talked us through a procedure (That happened the same day!!), follow up care, and the whole staff was just as sweet! Definitely worth a drive if you love your fur baby!! 10/10 read more

They take very good care of my dog! They managed to clip his nails when no one else could, very friendly and helpful staff!

Pinecrest Animal Hospital is the BEST!! The doctors and the the staff are so caring and loving toward all patients. Our pet had surgery today. The staff let us know when the surgery was complete and that our fur child was A-ok. We were able to pick him up later in the day. They went above and beyond keep us up to date with his recovery. thank you for calming the humans in the family too. read more

I took my dog in to get his nuts clipped they charged me 300 and some for shots on my two dogs they said they had to have first the next week we took our one dog in they cut him above his the end of his penis it got infected so I took him back cost another 107 dollars the check I gave them did not go through so I went to them even before they were told it did not go three I wanted to pay cash they refused they said they had to wait until they got the check back mean while I set back days later wanted to pay it took them five. Days I asked if I could make payments for I did not have full amount then they told me it was against the law to take payments had to be full now they told me it was you going to go to colactions if they would just took the money then we would be not going in this mess read more

I would recommend Pinecrest Animal Hospital to anyone. They have been very good to us and our pets. Very professional.

Pinecrest took my new patient request for my cat, Izzie, even during the Corona virus pandemic. They were kind, courteous, and took good care of Izzie with a modified veterinarian procedure. Well done! read more

I'd like to write a story about this vet for every single person that goes here. Maybe this will help you reconsider taking your beloved pets to this sad excuse for an animal hospital. My parents' beloved Golden Retriever was brought in a few days ago because he hasn't been feeling well - throwing up, lethargic, etc.. My parents, being the avid dog lovers that they are, will stop at nothing to ensure their pets' health. The dog was brought in and basically pushed aside from the start. My parents were told it was a stomach bug, and were sent home. Sadly, the dog still was not showing signs of improvement and was sent home. The dog was brought in again, given blood work (supposedly, who knows at this point), x-rays and everything. Again, they were told the dog was fine. No abnormalities. Finally, as a last attempt to find out what was wrong with the dog, he was brought in, put on fluids, and my parents were told that they would hear back after the vets lunch break. Real professional, if you ask me. Well, around 2pm, my parents very much loved dog, was beyond help and needed to be put down. Turns out, he had a tumor on his heart and had developed cancer. Now, my question is, how in the hell does a dog go from having a "stomach bug" to being dead all within the span of 48 hours? It is clear to me that none of the so called "doctors" here took the situation seriously and missed the vital signs of the disease. Doesn't that type of thing show up on a blood test?! And if not a blood test, but an x-ray?! Now, my family is broken because of your negligence. So, thanks Pinecrest and Dr. Rangi, for doing nothing and causing my family so much heartbreak. I sincerely hope that anyone reading this will please, PLEASE take your animals somewhere else to get proper care. Don't believe them if they tell you nothing is wrong. A second opinion could save your pets life. read more

Yesterday was my 20th birthday. I woke up around 5am to notice that my dog Buddy was unable to walk. I called Pinecrest as he needed to be seen right away. Of course, I got the answering service, as the office was not open. The women told me she would try and contact the vet. I awaited her call and received nothing. I called and asked her if she had heard anything from the vet a total of 7 times!!!!! She was clueless as to where he was. I finally decided I was going to head toward the emergency clinic in Flint and hoped she would soon call me with some good news. She was not able to tell me if he was available. My dog's name was Buddy and he was the biggest sweet heart. He followed my sister and I everywhere! If we left the house and did not take him, he would stand at our front door and bark, He was an amazing dog. On our way to the vet Buddy became much worse. He died on the way to Flint in front of me, my mother, and 12 year old sister. It was traumatic. It was not a pleasant death either. I tried to keep him alive, but I was unable to. I will NEVER go to Pinecrest again. If I did not receive the run around from their answering service my dog Buddy may still be alive. He would have got the help in time. It is the job of the answering service to know what the vet is doing at all times. I later found out (from the vets office) that the vet was driving to the airport at the same time my dog needed help. The women who answered my call should have known that, and she should have been able to tell me the first time I called. read more

Great service. Friendly staff, always remember your name and asking about your family. Very good with difficult pets; kind and sympathetic. Wonderful at explaining everything and willing to work with you and your pets to meet all your needs. I can't imagine taking my pets anywhere else. read more