Customer service is unmatched. Anything outdoor sports can be found here. Great shop and great…read moreservice

Super cool little business. Really nice to support a local shop to buy discs and pick out the exact…read moregraphics you like instead of buying online.

This place is fantastic! They do lots of stuff for skating, the community, kids and teens…read more I have been here 2 times with my girl scouts. They have done a beginning skate class for us. It was easy to schedule. I sent an email and gave some dates/times and they picked one. After that had to pay the fee for class in advance. And then we got to wait until class day! The teachers are great and super passionate about what they do. My scouts felt super comfortable with them. For class, they leant them boards and helmets and then pads to whoever wanted them. They offer some open skate times, women/girls only, 30+ night, beginner class and more. They also have a small skate shop in their building. Its the only indoor skate park in fort collins. So on dates that its cold outside its supposedly busier than when its nice out. There is not a ton of parking so just be forewarned.

From the owner: Launch: Community Through Skateboarding is a 501(c)3 non-profit organization that fosters a culture…read moreof creativity and self-expression to skateboarders throughout northern Colorado. The organization provides an environment in which to engage in skateboarding as a form of recreation, develop leadership skills through volunteerism, utilize creative-thinking skills through hands-on learning experiences and ultimately make meaningful connections within our community.

Anyone in Northern Colorado knows that this is the best hockey pro shop around. Just in case…read moresomeone is from out of town or new to the area, I thought I would add this review. The guys give great personalized service. They remember regular patrons' names and always are friendly and pleasant. The employees are all hockey players and are always happy to answer my dumb newbie questions. I took up hockey a year ago and they outfitted me in gear without trying to up sell. They could have talked me into a bunch of expensive stuff, but instead they sold me just what I needed. For a small pro shop, they have surprisingly good prices and selection. We often see gear at prices that match the biggest online retailers. If they don't have what we are looking for, we ask and Steve has ordered it.

Awesome hockey store with tons of gear located inside the main doors of the NoCo Ice Center. I…read moreneeded outdoor inline skate wheels and bearings and the staff was great and got me exactly what I was looking for. Great to have a local hockey store with all the gear you could possibly need.

I ordered some plates from here hoping they would fit on some skates I already had but no such…read moreluck. They offered to put the plates on for free. I live in California so I needed to mail my skate boots and the plates back to them for installation and all they charged me for was the return shipping which was only $10. This was such a good experience I will definitely be ordering from here again. Thank you Skate Ratz

I was in desperate need of a pair of skates. My local skate shop was all out of stock so that's how…read moreI found Skate Ratz. There online shopping was easy and reliable. They had many styles available that were reasonable and in stock! I ordered my skates on a Tuesday and received them on Friday! Thank you Skate Ratz for making my skate dreams come true!

Everything was so much fun, but educational. That place has…read moregood mojo. Everyone is so friendly and energetic. There are clothes and equipment for yourself and your bike! Just a lot of fun!

Great customer service. Rented two pairs of snow shoes and…read moredid not end up using them due to lots of snow, and they didn't charge much even though was late returning. Will be back..

This store smells so bad... almost like an infestation. Came here to buy a pretty pricey hoodie…read morebut not sure if I even want it now.

On Saturday (8/2/2014) my 14 yr. old son purchased the bulk of his school clothes at Zumiez. When…read morehe got home on Saturday he realized that he didn't want two items. He had already taken the tags off so he called the store and spoke with a guy that told him that he just needed to bring the receipt back. Fast forward to today (8/6/2014) I was off of work so this was the first chance I had to take him to the store. We arrived around 11:00; I waited in the car while he went in to get the refund. About 45 minutes later he can back to the car with a bag. I asked him what took so long and he explained that because the tags were not attached but in the bag they would not refund his money. I explained that I have on many occasions returned items without the tags and it was never an issue. I asked him if he wanted me to go check to make sure that he understood what they were saying. I went into the store and up to the register and talked to a lady that was behind the counter. I later found out she was the store manager. I asked for clarification on the policy, explaining that he had the tags. She explained that the policy is no returns if not in the original condition. I said that was a ridiculous policy as the clothes had never been worn and that her employee had said we just needed the receipt. She said that she would find out who said that because he was wrong. I said that I would call the corporate office to complain. At that point she went and got the two items and said that they smelled like a "house" not sure what that means. Then she proceeded to say "I'm not saying you people are dirty..." (I happen to be African American) I am not sure what she said after that as I was in utter disbelief that I was hearing those words. I repeated the "you people" phrase back and simply said I was leaving and began towards the door. At that point the Manager yells something to the effect "nice, go ahead and play that card". My son, who suffers from severe social anxiety, and I simply left the store. I then called the Fort Collins location to inquire about the return policy and they explained exactly what the original person we talked too had said that as long as we had the receipt we could return. I will never return to the store again!

Customer service and overall store ambience. Good selection of shoes and men's clothing. I also…read morethink competitive pricing

This review is coming in because of the AMAZING team that works at this location. Everyone was…read morehelpful and friendly. I wanna give a very special shout-out to Devo Mireles (Baseball/Softball Manager - 117898). Our daughters both just started competitive travel ball/club teams as opposed to just rec fastpitch softball. We went in looking for a bat that we could afford and that would be durable, and the perfect fit for each of our girl's swing styles. He introduced us to all the bats in stock and let us know that they do have a demo bat program to help with our budget for all the other gear we need! Competive level softball gear adds up quick! Devo took his time and made my girls feel confident in each bat they selected in a doable budget for us. Based on my description of needs, he helped me pick out two handfuls of bats for each girl to go try in the batting cage. He was so patient, and kind! He didn't just sell us bats, he gave my girls very valuable feedback on their batting stances, aim, and body mechanics while swinging. Because of Devo the girls were not nervous to keep trying the bats and didn't get bored with the process. He helped them each find different bats in the perfect sizes and weights for each of them! They also left with some free pointers that will be very helpful this season and educated us parent's, as well. Thank you Devo, you're the man to lead that department for sure.! We will be back to see you, I am sure of it. P.s: Give Devo a raise haha -Jess Case and Jason Case from cheyenne, Wy.

I returned an unopened package of plastic golf tees as Dick's is more expensive than another…read morevendor. Price talks, and in this cumstance, another vendor sold the same product for less money.

If there were a zero-star option, this DICK'S in Loveland would earn it. I've tried giving this…read moreplace several chances, thinking maybe I just caught them on an off day...nope. It's always the same story: a ghost town of customers, a crowd of employees pretending not to see you, and prices so high and selection so low it's riDICKulous. It blows my mind this store is still open. Worst service, overpriced everything, and absolutely zero effort. Save yourself the frustration...literally anywhere else is better.