So I went into outpost sun sport today and I was looking at bike helmets. I was looking at winter…read morecoats different things that were in the store and two employees two males were putting together some patio furniture one jacket that I was interested in the zipper was off track. I asked them to please fix the zipper so I could try it on. Basically they ignored me. Went back to putting the furniture together then I found a sick jacket that I was interested in and it had no tag on it no price tag. I asked them again. Could you please tell me the price on this jacket? I was ignored again. I then stated that was there someone that could help me that I was not going to be a nuisance for because obviously you two are ignoring me and you're putting together patio furniture I've asked to for assistance twice once to fix the zipper of a jacket. I was interested in and the second was to find out the price of a second jacket. I was interested in and both times I was basically shunned ignored and treated very poorly. Once I stated my displeasure and told them I used to be in retail and I would never have treated a customer the way they were treating me. They finally snapped to it and got me the results that I needed. Got me the price on the one jacket and fixed the zipper on the other jacket that was off track very unprofessional. I asked them. Are you more interested in putting the patio furniture together or do you want to make a sale like literally this was ridiculous -10 stars.

the employees are super nice and helpful, even fixed a part of my binding for free with some extra…read morestuff they had laying around!

Walking into Runners Roost in Fort Collins feels like stepping into a true Colorado running…read moreinstitution. This isn't a generic big-box sporting goods store. Runners Roost has been part of the Colorado running culture since 1977, when the first location opened in Colorado Springs. Over the years it has grown carefully to about ten locations across the Front Range, while still keeping that independent, community-driven feel. The Fort Collins store absolutely carries that spirit. Even though I didn't end up buying shoes this time, I really enjoyed the energy and vibe of the shop. It's welcoming, knowledgeable, and clearly built around people who actually run and understand the sport. They also carry a serious lineup of brands. You'll find running staples like HOKA, Brooks, Saucony, ASICS, New Balance, Altra, and On, along with apparel and gear designed specifically for runners and endurance athletes. What stood out to me most was the variety. Whether you're a serious marathon runner, a trail runner, or someone who just wants a comfortable pair of walking shoes, there are plenty of options to explore. Fort Collins has a lot of great shops in Old Town, but places with nearly 50 years of running heritage are rare. Runners Roost is one of them. Definitely worth stopping in if you care about running, walking, or just want to browse a store that actually knows its craft.

They pack a lot into this little store. The staff is really good for most people's informational…read moreand gear needs. If I go in kind of knowing what I am looking for, I can usually get what I need. Don't be shy, as it has been my experience that they let you look around. If you have a question, go ahead and ask them. I have used them to supply my running, swimming, biking and fueling needs. Not the cheapest but It is so good to have a store in town that loves all the endurance sports. Local with a lot of good advice, suggestions and stories. I will continue to go back to them.

I went in to Sole Mates two Sundays ago. The store is beautiful. I needed some new shoes for work…read more I'm not good with buying clothes or shoes because I change my mind a lot about what I like. I wasn't sure what I wanted/needed so I tried on like pair after pair after pair lol! I was in there for at least an hour. The girls were so helpful and patient. I ended up going with a pair of black suede booties. I am so happy with my purchase. It is because of their help that I made a great decision on a pair of shoes that I can wear with anything. Two weeks later, I know I made a great purchase because I still haven't changed my mind about them :)

First time in the store and I am impressed. I dealt with Mark in the Stihl department and I could…read morenot ask for a better service, all the way. I have a life long experience in this kind of stores, so this review is not taken lightly.

Good place. I've shopped here for over a decade, for every from tank heaters to fence poles to…read moreworkboots, shorts, and dress shirts. Always reliable. Their staff is A+; it's rare nowadays to have retail staff stay for years, and be so knowledgeable, as their's.

Arrived last night to go take a peek at frisbee golf sets. Was looking to get my husband his…read morebirthday present. They were actually closing 4-5 minutes early but allowed us to come in but told us we needed to be quick. I asked where the frisbee golf stuff was and they pointed us in that direction. They had a pretty good selection The staff was friendly though at check out. I have shopped here in past. They have a nice selection of hiking and camping gear at fair prices. Have also gotten hiking boots here in the past. Have not found the staff to be overly helpful in that department in answering my questions regarding boots. Also last pair of hiking boots I got only lasted 6 months next . My next hiking boots I will probably go to Sierra trading post and get a little higher quality brand where staff can help me out some. The camping gear has all lasted and been good for us though The store has a whole has quite a variety of items in it for good prices.

Manager was so helpful. Loved that he knew what items would work for our needs. Great customer…read moreservice all around. Thank you!

Man! I'll never do business with Mountain Rentals in Loveland!…read more My kids and I rode our bikes from northwest Loveland to Dairy Queen today, and my son's handlebars needed to be tightened. I have no clue how the Allen screw loosened, but they kept rotating while he was riding. So after getting an ice cream we rode over to Mountain Rentals and I sent him inside to ask to use an Allen wrench. He came back out a minute later and said he couldn't do it. So I went inside and smiled and said, "Hey his handlebars are loose and we would like to just borrow an Allen wrench. We can stand right there by the front door and it will only take like 3 seconds." The dude refused. He said, "The shop tools are only to be used inside the shop, and we don't work on bikes." I'm honestly floored he would refuse. I bet you could walk into 49 other shops with tools and they would gladly offer goodwill to a community member in an awkward situation--potentially dangerous, even.

Great gear, great service! the team is knowledgeable and friendly. we're just hoping for more snow…read morethis season. love my gear, especially the rear entry boots. So much easier to step in and out of. than you for listening and fitting me correctly.

I ordered some plates from here hoping they would fit on some skates I already had but no such…read moreluck. They offered to put the plates on for free. I live in California so I needed to mail my skate boots and the plates back to them for installation and all they charged me for was the return shipping which was only $10. This was such a good experience I will definitely be ordering from here again. Thank you Skate Ratz

I was in desperate need of a pair of skates. My local skate shop was all out of stock so that's how…read moreI found Skate Ratz. There online shopping was easy and reliable. They had many styles available that were reasonable and in stock! I ordered my skates on a Tuesday and received them on Friday! Thank you Skate Ratz for making my skate dreams come true!

BEST BEST place ever. Family business, well trained, friendly, and service-driven staff. After 20…read moreyears of never having the right ski boot fit, despite going to 3 different places out east, I FINALLY had the perfect fitting by James' staff. In addition, James gave me several coaching sessions in paddle board racing skills and sold me the most amazing SUP and carbon paddle. James helped and sold my husband his first full back country ski set up, and we get our skis tuned there annually. If you want extremely friendly, patient, and VERY knowledgeable service, go to James and his staff. We'll never go anywhere else!

A proper mix of professionalism and friendliness is the guiding star for James and his staff here…read moreat on-the-edge ski tuning. After 30 years, I returned to Alpine skiing and had a successful season due to the staff at the North Colledge store that always displays professionalism, patience, and knowledge. There are insufficient words to express my gratitude other than Thank you, guys, so very much!!