If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

I always feel like a paper bag blowing in the wind at Macy's. The store is massive and I'm just…read moreguessing where I'm gonna turn to find the section I'm looking. Usually just run into on accident and make it look like it was intentional, but I had no clue it was there. The aisles are clean and the service is good. The people who haven't been replaced by AI and bots who work there (if you can find them) which is a whole journey in itself help a lot. Once I've hunted them down they are very nice and knowledgeable on how to find the things I'm looking for in the clothing and more jungle called Macy's. However, I love that Macy's has everything and I value what they provide. Would highly recommend shopping at Macy's.

Think I'm relearning what I like to find here. Most of the time, I find I haven't been crazy about…read morewhat they really feature at the front of the store and on mannequins. But when I do a little browsing, I've found that I can get my hands on some awesome summer dresses. Some fitted at the bust, and other that or float and look good with a belt. I'm always in need of things that are sleeveless! I've also had luck with finding some great pants and shorts. They've had comfortable fits, really decent prices and I love their bright colors! We'll definitely keep visiting whenever we're in town.

Honestly not a terrible store the shopper. They have plenty of cute baby clothes and you can find…read morereally good deals here. The reason why I'm not giving it a fantastic review it is because I worked there for almost a year. Although it wasn't an awful working there are a bunch of teenagers there that choose to do little to nothing and yet they are still able to maintain the hours that they want When I touch a banana republic right around the corner from them they said that a lot of the gap employees end up going there anyways because it's a better work environment

This review is the American Eagle and Aerie, which are next door and connected…read more The stores themselves are very clean and well stocked. We went on a Monday so it wasn't very busy. The girls working at Aerie were less than friendly and didn't say anything to us as we walked around. One stared at me while my daughter was looking around, but never said one word. I thought it was odd. The American Eagle workers were quite the opposite and super friendly. Hopefully it was just an off day for those Aerie workers. My tween loves the clothes and I don't mind the pricing.

Great selection. Just like with all outlets now, the prices aren't exceptional, but they are still…read moregood and worth it. A nice mix of older stock and current and you can still get points.

I haven't shopped here for a while. The prices seem higher than most women's clothing stores, but I…read morestopped in here since they're having holiday sales. I was very pleased with all interactions I've had with store personnel. I ordered on-line and had some returns. No problem :). They were happy to help me and order another size. I've been very satisfied with the quality of their clothing and all of my purchases. I love their displays that help me with ideas for what to wear. Their store people are really nice also- helpful and approachable!

Super weird situation trying to pay with cash and not wanting an emailed receipt. The cashier also…read morerang me up on the wrong device for paying cash and acted like it was my fault. I did tell the manager the girl was rude and she seem completely unbothered. Needless to say I did not purchase anything.

The store is large, clean, and well maintained. Prices are not outlet prices, but cheaper then some…read moreother stores especially for Nikes. I appreciate the points program too. It makes shopping for ever growing kids shoes a little better. I appreciate the different brands available as well. As someone who has one kid in adults and one in kids still it's nice to go to one place to buy shoes. Service is always great.

Looking for some new footwear? Come check this store out. Many options to fix your shoe needs…read more Located at the Outlet Mall of Cincinnati, along with many other shoe stores and many of shopping stores, I believe this shoe store ranks one of the top 30 shoes stores here at this outlit mall. Enjoy your day with your family. They have great customer service, and great and affordable prices. Very clean store and organization is nice. Well what are you waiting for? Come check it out for yourself.

We always enjoy shopping here. Lots of good options for the older kid/teen/adult crowd. You can…read moreusually find some good deals depending on the store, but honestly this isn't necessarily all outlet type stores anymore. Ample parking.

Nice selection of stores. Very similar to the one we have in Washington State but still nice to…read moreroam around.

Stopped in looking for some shoes for my nephew. I was greeted and helped by one the better…read moresalesperson I've dealt with post covid. She helped with everything I needed and when the first shoes was out of stock she recommended another and the kid likes them even better. Then helped with a shirt and got me $10 my shopping. Her name was Amber, she's absolutely the best. So if at the mall go in ask for amber and she'll get you the best service available. I'll be returning great job.

Great service and good price! I stopped in recently to find…read morea pair of shoes for my grandson. There was a good selection and my grandson decided on Vans. But he needed to try on several styles of Vans before he found something that he liked. The sales person (J.) was friendly, helpful and very patient - even after my picky 7 year old grandson tried on 3-4 different styles until he found the perfect pair. Best of all - the prices were great. Both my grandson and I left the store happy.

Now to be fair, I am a die hard converse fan. Removing that bias though (or at least attempting to)…read moreI will say I have been here several times and this is what I love about it: Prices = fantastic. I am always able to find pairs for $20-$35 Selection = excellent. Lots of options for my women size 10. Service = good. Not lurkers but always there when you need them. Bonus: not far from parking

My daughter was looking for some new Converse for school so we stopped by to see what they had. The…read morestore was busy, but clean and well-maintained. We were able to move through the store just fine. They had all the varieties of Converse and styles. The one pair she really wanted they did not have her size, but we went and wondered the clearance area and found two pairs she liked. Bonus for me was they have an extra 40% off clearance so her shoes costs closer to $25 instead of $50+. The guy working was friendly and nice.