Came in looking for a pair of boots and had a great experience. A couple different employees…read morechecked in throughout the store, which was super nice! I'd recommend this spot if you're looking for some simple boots, I would just do a bit of research ahead of time so you know what you're looking for ahead of time cause there's quite a bit of options here!

Fernanda needs some SERIOUS work on her folding - literally bundles the shirt together and places…read moreit in the bag like that is supposed to be neat...

After dining next door, we went to Academy to look at their fishing items. My grandson had some…read morebirthday money burning a hole in his pocket and he needed a new fishing pole. They had a decent amount of fishing gear. Remember the old TV commercials for Popiel's Pocket Fisherman? Yes, I'm that old. :-) They had a huge selection of personal pocket fishing poles. And we even tried it out in the store - it does fit in your pocket. Prices seem a little on the high side. Checkout process was so so. No personality, no smile, no thanks for coming in. But they got the job done.

Sorry, I hate to write 1-star reviews but this place has gone down the toilet!…read more My daughter needs new sports shoes so of course we come here! We found ONE box that was her size and it was on the top shelf, naturally. After looking for help and not finding anyone around we got the ladder and retrieved them. Luckily they fit so we took them and stood in the ONE line that had, no joke, 8 people waiting! We were wrapped around the eyeglass case... I have to say, screw this, I'll order from Amazon!

We were helped by Boris, he provided amazing customer service, he went above and beyond to help usread more

I love lucchese, but my boots have an imperfection…read more I have several pairs of luccheses.

"Fans" of Vans must have money, because it's not cheap…read more This is in Stonebriar which we spent like half a day wandering around and went into every single thing that we could. They have skater shoes and it's pretty good if that's what you're looking for - but I don't really wear those anymore (I used to, and I owned plenty of Vans) so I do like these, but they are just overpriced like everything else in here.

We were in earlier this week so my husband could try on shoes so he could special order and we had…read morethe best time in the store. The guy who helped us was a big help and he gave us valuable input into picking the right shoe for us. The service was beyond what expected, and we will be going back to this store, not just because these are my husband's favorite shoes but because of the help we were able to obtain.

I recently moved to the neighborhood and ya know first things first, wait for your moving truck to…read morearrive, unpack, get your home in order then new BOOTS! The moment I had myself in order it was time to pay Tecovas a visit. We arrived early Saturday. The gals that work here are the absolute cutest and most helpful. I tried on several different pairs. Enjoyed a yummy bourbon neat with a sparkling water as I shopped. Bestie waited for me, I told him he needed boots but he didn't try anything on. So many cute pairs here! I opted for a limited edition for now since I can come back for several others that are year round. We did the cutest branding on them with my initials and horseshoes. I love them!!! The store does regular boot shine and has a very impressive collection of goods that you'll be hard pressed to pass up. I love my Lucchese's and have a ton of boots from all makers, what I'll say about Tecovas is they feel unpretentious (in the best way!) which I love, and are a very nice price point. Can't wait to return! Highly recommend!!!

Sooooooo ! Let me tell you I ALMOST thought for one minute that I was the wrong color for this…read morestore since I was passed up by multiple employees as if I was invisible ! Then Tyler walked up in this pleasantly welcoming tone to ask if I needed assistance AND JUST LIKE THAT I'MA BOOT GAL ! I'll come back . This is my boot store as long as Tyler is there ...

Beyond amazing service! From the moment you walk in, you immediately get greeted and feel welcomed…read moreand noticed. The gentlemen in front, customer service friendly. I've come here a few times with my family and every time it's wonderful. I feel valued as a customer. Asked if I needed any help and are on stand by in case you change your mind. Definitely recommend this location, you won't regret it.

I was in Dallas for the weekend, and had a shoe crisis on Saturday, 04/12/25, at 8:40 PM. This…read morestore looked to be the nearest option for getting shoes. Their website said closes at 9 PM. Out for dinner - We grabbed our check, settled up, and jumped in the car. We arrived at Famous Footwear at 8:52 PM. They had no customers when I entered the door, asking if I was "too late to shop quickly?". The young man and young lady that were working were clearly setting all things right and tidy to close. They could have (understandably) said "yes ma'am...We're about to close." But, they said "Welcome in. You can shop. We're open." I thanked them and promised to hurry. They reassured me that I was welcome to shop until I found what I needed. I didn't finish until 9:15. The two were quick to answer questions and super polite. I was prepared to grab the first black shoe that would serve my purpose, but found a more ideal white shoe, because of their graciousness. They saved my shoe image for Sunday! I give these two clerks (I wish I had gotten their names!) two thumbs up and FIVE STARS! They were just...WOW!

Don't bother shopping here. Or rather only buy here if you have lots of time and NEVER order online…read moreand ship to store. I ordered on 4/8. Never received an email with order status and I decided to stop in store to see if they had my purchase. I was told the order was canceled (definitely not by me) and I "should get a refund". Of course corporate customer service is closed. I'll be disputing the credit card charges and will never shop here again.

Customer service very lacking. Retail attendant immediately approached us asking to borrow one of…read moremy children (age 5) because she was the perfect size to crawl under and unlock a dressing room door that someone locked. (Maybe they don't have keys?--didn't think to ask we allowed her to assist with our supervision) annoyed after the fact lol Then at checkout. We purchased a purse and some underwear, we were not allowed to have a bag!!! A paper sack!! They made us take the underwear out in the purse that we purchased!!! How weird!! Overpriced items but we do like the quality so thankfully they had a decent clearance section that we shopped. Drove 3 hours to shop here on our way to another destination.

The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.