Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

I called yesterday to get service with a floor drain that ran water into the garage most of the…read moretimes we used the dishwasher. Skelton's was the 3rd or 4th plumber to come out over the past 4 years, and each time in the past it cost me $350-$500 and discussion of future use of a camera snake and jackhammering if the problem persisted. Andy's tech (Cody, I think was his name) was very polite and diagnosed the problem and jetted the plumbing line in less than an hour. Plus he got my garbage disposal back working. Total cost: $180. Good honest service people are hard to find. I've now found my go-to plumber!

our kitchen sink was horribly clogged way down in the pipe in the crawl space. I called Skelton's…read moreand got an answering machine. A minute later, I got a call back. they were able to work me in that afternoon!!! A young fella named Tommy was sent here to do the work. he took all the stuff from under the sink and began to work. It took a while but he did the job. I offered to put the stuff back under the sink and clean up but he insisted that her would do it. Boy did he. I believe the area was cleaner than before he came. Best thing was that this guy was THE politest young person I have had the pleasure of being around in a very long time!! Also, the charge was very reasonable!! I would recommend them completely!!!

This should be the business model for all heating and cooling companies. Thy are qualified, honest…read moreand very professional. I had an A!C unit and a new furnace recently and they did an outstanding job! Do yourself a favor and call Matt and his crew of experts next time you need repairs or replacement of your heating and cooling systems.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

They are ripping of elderly people off. Told my mother she needed thousands of dollars of work. I…read moreTalked her into getting a second opinion and they came out cleared her drain and now everything is fine. Stewart took her money and lied about what was wrong or have no idea what they are doing. I am calling the Attorney General for Elderly Abuse which is against the law.

I had a main sewage line clog that was causing backup. They came out the same day and cleared it…read more They also checked other lines and advised on future work to clear built up grease. They left it as clean as it was before they arrived and were very professional. It's worth every penny knowing someone is here I can trust and they're local.

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

Gets the job done and doesn't talk down to me. I feel lucky…read moreto have always had good service from Tom Drexler, both for large and small projects and service calls. I had a major MAJOR issue and repair several years back that they fixed, quickly addressed and within a couple days, rather than the couple weeks I was quoted by other providers. The costs across the several providers as I was getting quotes were all within a couple hundred dollars of each other (for a project known to cost more than $6k) but Drexler was also able to schedule it and get it done within the week. It was done quickly and well. And I have used them for most of my HVAC and plumbing concerns ever since. They have tried to up-sell me every time they come. But that is honestly something I have come to expect everywhere. They don't argue with me or push harder after I decline, though. Most of the time they speak to ME, the solitary female homeowner, but a couple times I've been asked if I need to call in my "husband" or other male partner when discussing specifics and money, which will SET ME OFF. Even if there is a male partner in the picture or in the house, it is MY HOUSE. You've been dealing with me the whole time, continue to do so. I will address it in the moment and make it awkward. But that has been the minority of the time. Still, it's gotta be called out. When I do correct, they roll with it and give me the nitty gritty. I feel established and generally well taken care of with Tom Drexler, so I will remain a customer unless something egregious happens.

Told me I needed an entirely new air conditioner and furnace, that it would cost upwards of…read more$20,000, told me there was mold in the air conditioner and I was breathing it in, and charged me $90 just to look at it and tell me he couldn't fix it. Had another local guy look at it and fixed it in literally 5 minutes and said it was just a blown fuse and there was no mold. This entire business is a scam.

Very fast and quality work. I have used them repeatedly and will continue to do so. I would…read morerecommend them to any one.

Bottom line: I'll call Rick first…read more We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it. Top recommendation, outstanding value.

So far they have been to my cabin in Willisburg 3 times, once to install a heat pump and twice to…read morerepair another "expert's" mistakes. They are now working on getting the thermostat so that it does not run basically all the time and not heat the place well. Set on 72 and temp 66. I have been told by Chris a few days ago the stat should have a setting for emergency heat. The reason this is not a 5 star review is the advertisement stating 24/7. First, contacted the day after service that the heat was still not running properly. The fellow (Jake?) called me back to say he had reached out to sevicemen but none had returned his call. This was Saturday. The problem would be dealt with, apparently, the "first of the week." I called today, Sunday, to give them further information and got an answering service, who obviously knew nothing about what I was saying, but would give them the message." I'm not sure these two incidents truly represent 24/7 service. You can contact the company, but I think service on the problem is implied when 24/7 is advertised. I'll be happy to edit my review when the heat problem is ironed out.

We needed our AC unit serviced at home and Arronco was able to come out the very next morning…read more Shaun and his trainee were both very kind, knowledgeable, and professional. These guys offered up different options to take care of our issue and seemed very knowledgeable on everything. They definitely met our expectations and we will return to Arronco when we need HVAC help in the future. The price for the service and parts seemed pretty fair. Sometimes you just have to hire and expert and trust their work.