I brought my skis and unaffixed bindings in, and I left with new boots and a set of skis ready for…read morethe slopes. What a great experience.

The service at this location is amazing no matter when you come in or what section you go to!…read moreWhether it be at the rental counter, the boot wall, the ski/ board wall, and the gear sections. Everywhere here the folks are knowledgeable and super nice. We've been coming here for years now but just now writing a review. We came in a few weeks ago for seasonal rentals and the guy that helped up was amazing and helped my little brother like he was his own. We had a gal help us in helmets and found us a good one for my little brother that he could grow into as well. I went in earlier this week to try on some boots and to get feedback on a pair I had to buy online. The gentleman helping me was amazing and super helpful in letting me know the ones I got were not suitable for my calf type and helped me find a very comfortable new ski boot. Overall this store is great and I love having it so close!

Update: TJ, the manager of the store, called me directly and we had a great conversation about this…read moreunfortunate situation. He was sincerely concerned and apologized. Growing up in a neighboring city, he understands the value of community and expressed his desire to make this right. I truly appreciate TJ's effort to opening up a conversation to clear this up. It really can be as simple as that - having a conversation where two people show respect for one another. TJ said that I can reach out to him directly for assistance with either ski clothing or ski rentals.

Eric was amazing at helping me find the perfect ski boots. He was extremely knowledgeable. Having…read morethe right boot is everything thank you Eric.

I needed a new transition set-up and really benefited from the 1:1 customized assistance I received…read morewith my custom complete. Eric and the staff were super polite, knowledgeable, and helped me customize the perfect set-up. 5 STARS and Highly recommended!

izzy helped me find the right size boots of my snowboard. She was very kind and helpful during my…read moreexperience!

*late review* A couple months ago, I had placed an online rental order for Epic Mountain Gear down…read morein Littleton, CO. Upon pickup, I was given the only board they had left which reached above my forehead. I am not an advanced snowboarder, by any means.. Luckily I was told I could possibly exchange my board for a smaller size at their sister rental company, Breeze Ski Rentals (base on availability). I contacted Breeze Ski Rentals the following morning and spoke to Leilani* (sp? I hope I got the name right), who advised me she has a couple board options that may be more fitting for me because the one I received was wayyyy too big. I showed up to the rental site and I waited maybe 5-10 mins in the big crowd before I was spotted by Leilani who addressed me by name!! Not sure how she knew it was even me!! She was great-- full of energy and very efficient! The exchange process so super smooth and seamless. I was with her for no more than 5 minutes before she had me out the door with an appropriate size board!! She let me know I can return the rental back to Epic Mountain Gear when I was done, which was a plus!! :) Thanks sooooo much, Leilani!! You're such a lifesaver. Your service was really impeccable!! [please provide her correct name if I was wrong so I can edit this, hahah]

Friendly service. Rentals. Gear adjustments. Clothing and accessories for sale too…read more One of the few stops on your way up to the mountain resorts. Shares space with a Starbucks as an added bonus! Most resorts you'll be visiting or staying at will have a similar rental and gear setup. Or you'll bring your own from home or back down in Denver. Customer service here is top notch and you won't feel rushed browsing or asking questions like at most resorts. In a pinch Breeze can get you a new pair of goggles or gloves and it's location means you won't pay out of the nose. Lots of gear for sale and you can reserve online for ease when you arrive. Maybe you forgot thick socks or a jacket? They can hook that up for you too. Don't forget sunscreen or sunglasses for those strong Colorado UV rays. They also offer a military discount which is pretty sweet. If you turn in gear early they'll refund the price difference too. Honest. Efficient. Friendly.

Before I bought my wife some skis, she was renting them from Happy. They were always super helpful…read moreand friendly when we called them over the phone, and you can tell they actually wanted to help, even if we just had a question. Their prices are a good value, and we found it easy and convenient to rent from them and are at a great location. My wife brought her new skis in and they helped her not only get her boots set properly, they also waxed them for her. We'll be sure to keep coming back as we need tube ups along the way, and you should too, because their customer service will blow you away! Cheers!

Great spot for last minute skis , knowledgeable associates, flexible return policy…read more Used their internal brand "aspen" surprised me with how well they held up on the keystone resort A bit heavy but still good quality

My wife just purchase new ski boots , they were awesome. My wife is very experienced skier and…read moreknows the feel of boots. The boot fitter that helped her was great. He spoke to her on what she was looking for and what brand she was wearing. They just don't put boots on your feet , they make sure they fit they are very efficient and there is no rush on there part . There was no additional charge you buy the boots , the work with you to fit them. Great Job.

I bought a $1,100 ski jacket on their site that they marketed as new. When it arrived it had…read moresignificant wear and tear and had someone's year-old Ikon pass in the pocket. When I reached out to them they said they would not send me a replacement, and that I could either keep it for a $100 discount, or return it. Ignoring that this is illegal, it is a horrible business practice... was very disappointed as I thought it would be seamless to just get them to send me a new version vs. the used version.

I booked my ski rentals online. It was super easy and there is a discount (as of March 2023) that…read moregave me $10 each person's rental. You can pick up rentals after 3 pm without being charged for that day. I happened to be in the area at about 1:30 the day that I was supposed to pick up my skis. I called and asked if I could come in early, and they said if I get there at 2, that shouldn't be a problem. We tried on our boots and confirmed ski length. We were in and out of there in about 15 minutes. At checkout, the cashier was very friendly and was talking to my little one about her first experience with real skiing. She was so nice. Drop-off was just as easy. They scanned the gear and I was set to go. 2 minutes. Done. I had a great experience

What happened to customer service?? The employees in the bike department went out of their way to…read morefix a problem and repair a bike on short notice. However, there was one cashier working, in the entire store and dealing with return. I watched as five employees stood in a circle laughing and not helping anyone. One employee was alone at the epic pass counter and asked if she could help the lone cashier. She said no and looked away to ignore the problem. Finally, when the line was getting longer (by one person) the lady sitting down wondered over to front registers and motioned to check me out. When I asked it would have been nice if she would have helped me said, I was doing paperwork. By the way there were less than 15 customers in the entire store. This employee seemed annoyed to have had to get off her off her chair. Usually, this location has good customer service. I guess it won't be long before retail stores have self check out. It would be quicker and save the company some money. The Bike shop provided excellent service. They were friendly and happy to help. Thank you. The front of the store needs some retraining.

My wife and I brought out snowboards into this location on Wednesday. We worked with a guy named…read moreChris and he was awesome to work with. He gave us his professional opinion on what was needed for our boards to be tuned up and didn't try to sell us on anything unnecessary. Sounds weird but it was so nice to meet someone that was straight forward, honest, and a good guy. Prices were very fair and we were able to pick up our boards the next day. Bravo!

This location is hard to get to but you know it's here since it is visible from Arapahoe Road. If…read moreyou are first timer, Google direction is recommended. This place has a small store front but has a larger back area. I was looking to get my board tuned but the website didn't mention this. When I was checking thru the new and demo models, owner (?) came over and explained the setup, including demo boards at 30% to 40% off. $50 for complete tuning too. Takeaway: it's mom and pop store offering competitive price. The current year demo at 30% was definitely in line with bigger shops like Evo.

Absolutely love this place. As soon as you walk in you are greeted by a smiling helpful face asking…read moreyou not just how they can help you but how you are doing. The staff is very knowledgeable and does a great job helping you find the right ski or club for your needs. They have a large selection considering their smallish show room. They have great deals on used clubs and regrip clubs on the spot. I will never go back to PGA Superstore as long as there is Lenny's.

So, three or so years later, Doug is still the best!…read more I was paired with Doug years ago on a whim in hopes of finding a new driver; but I wasn't set on buying that day. That aside, Doug took his time, and we found a bomber of a driver. Sold. Years later, needing a new putter I made an appointment and was told to see him; not realizing it was the same guy. Good news, I quickly realized who it was, he (yet again), took his time and found me a solid putter. Serendipitous I happened to be paired with him, both times. He's a GREAT guy, excellent club fitter, so if you're thinking of stopping by; see him hand over fist!! Go see Doug!

Took three weeks to get the swim suits we ordered, and when they did come in we had to reach out…read moreand ask if they were ready, no communication. Went to get the suits once ready and they had ordered, and they gave us the wrong suit! Guy in there told me tough luck, someone else handles your account. Wouldn't go in the back to see if maybe they just bagged it up wrong. Wife had to go back in and ask for a refund, and he magically was able to find the right one in the back. This is for our neighborhood swim team, and we are not the only ones that have/are having a bad experience with this place.

Great costumer service, had some trouble with some fins that did not fit and they helped us out…read more Fun store for your swimmer. My daughter and O loved just looking around.