I found Natalie through Yelp and I was not disappointed in the slightest…read more I got my underarms wax and I have a really low pain tolerance but omg i did not feel any pain at all when she was waxing me. She was so professional and quick. At the end she even took the time to pluck the leftover hairs (usually I don't let anyone do that because like I said before I have a low pain tolerance) but the way she did it was so painless. Idk what kind of magic she had! I will definitely be coming back here!!

I am so happy I found Natalie! I am new to the area and decided to try out Natalie because of all…read morethe great reviews on yelp for a Brazilian Wax. Natalie is awesome, nice location, reasonably priced, and does an amazing job. I will be a regular customer of Natalie's from now on!

Update review: My appointment was scheduled for 11:55, I arrived at 11:30. Another customer came…read morefor her scheduled appointment at 11:30. We both were waiting and trying to contact through text only. I finally received a response through text that the aesthetician was running behind and will be here shortly. At 12:09, the door opened, and another customer was leaving. The time we were waiting, we thought no one was here. Due to the lateness, the aesthetician should have kindly apologized and let us know that she was still with a customer and would be doing our service soon. This time, it was not a good experience. I felt uncomfortable, and she was not friendly enough to get me in relax mode. In the future, I will stick with making my appointment with Danielle. The good thing is they did give a $10 credit. I was going to cancel the membership but I'll hang in.

Karin did another great job on my legs and arms. Recommend going to Hello Sugar and ask for…read moreKarin!!!!

Julie is the absolute best in her field. For years, I've received compliments on my skin and my…read moreresponse has always been "Go see Julie". The care she takes from evaluating your skin to selecting the facial that is right for you to providing a comfortable and relaxing overall experience shows her level of commitment to you and your skin's health. 100 stars!

I've been going to Julie for my brow waxing and facials for 5 years (I can't remember). She has…read morealways done and excellent job of shaping my brows. I've been to other places before her and have always ended up with my eyebrows to be half waxed off. And her facials....omg. I'm guilty not going as often as I should, but I always come out feeling relaxed. It's always a bummer when I know it's getting to the end of the 60-min session. If you aren't sure which facial you should get, just ask her.

I've been a return client of Darian for 9 years. She is consistently reliable for bookings and does…read morea great job - even tweezing the short stubborn hair that refuses to be waxed. Everything from basic brow maintenance to getting me wedding day ready she makes the process quick & smooth!

Darian really came through for me! I needed to get waxed before a photoshoot the next day, and with…read morevery short notice, Darian was able to put me on her schedule! First off, her space is so so so cute and welcoming! She was very easy to talk to and I felt comfortable immediately. I received a full facial wax, including eyebrows, nose, nose hair, sideburns, neck, and eyebrows. The results are great and she went back at the end to make sure to that everything was done well. I ended up making a next appointment!

On the outside of the building it looks like nothing special, but you can't judge a book by its…read morecover because on the inside It's a super cute place and always clean ! I've been coming here for close to a year now to get waxed ,but they offer so many other services . Bailey is who I always see for my waxing needs and I have nothing but great things to say about her . She makes you feel super comfortable and offers great conversation- she's a real girls girl and I just love her ! If you go to a big wax chain give this place a shot instead , know that your money is going to local people and not just big business. I've tried chains and the amount you spend is literally the same if not more, I will continue to come here and wish them nothing but success!

This is a hidden gem. Do you want filler but you have to pay your rent? This is the place. Do…read moreyou want an artist and not a novice? This is the place. I know I am a challenge when it comes to botox and filler (as I am in my mid 50's), and always dread that time of the season because I wonder who will be the one who will be injecting me today? And how many units/syringes will it take? Are they going to listen or just rush me through the processes? Try to upsell me with unneeded face creams and miracles? Well, I have found the lady and I have found the place. By FAR, the best (and I have been to quite a few in my life). Oh, and affordable. Did I say AFFORDABLE? And she accepts Cherry. I really don't want to share her with anyone and keep her to myself. Her name is Lee. You will be immediately HOOKED!!!! In my personal opinion, her bedside mannerism is remarkable. Her, listening to my needs (and I mean really listened), telling me her thoughts, and actually did not end up using the entire amount estimated. So, yay for me! So, I will quit my rant now. I am just very very impressed and feel like I found a DIAMOND IN THE ROUGH when it comes to aesthetic needs.

I received a Brazilian wax yesterday by Whitney , she was a 10/10 !!! She was so great. This was my…read morefirst time at this location & whitney did an outstanding job ! She is now my new waxer !!

I've gone to multiple European Wax Center locations and had two or so great waxers that would…read moreeventually leave and I'd have to find someone new. In my search of finding someone I came across Ally at EWC Bay Area and she is the best I've ever had. I just wanted to make sure I shouted her out on here. She truly makes your wax painless, even if you went a whole quarantine and some months without an appointment. I figure I'd be softly cursing after every pull, instead we were chatting it up about traveling and different adventures we've had. I don't know how she does it lol. Something like magic! If you're looking to get waxed, I'd call and inquire about any remaining spots. Other than that the location is clean and the front desk has great customer service.

I'm extremely disappointed with my experience at this spa. From the moment we arrived, we were…read moregiven a quick, half-hearted tour and weren't shown the upstairs or told how to use the lockers. The entire place felt severely understaffed. One of the biggest reasons we chose this spa was the salt cave, which they promote heavily, yet we were asked to leave because of a "private event." The facilities were also poorly designed. The only showers are located near the heated pool, steam room, and sauna, so you're sweating again immediately after trying to rinse off. Basic amenities were lacking. No brushes or bags were available unless you went searching, and the space lacked the little touches you'd expect from a luxury spa. While my full body massage was the only redeeming part of the visit, my friend had a not so great experience. We booked an additional $300 in foot massages in the salt cave (on top of our $200 full body treatments), only to find out that it was not going to be done by massage therapists, but nail technicians. They were very nice, but there was no real pressure or technique. It felt like a total waste of money. You should really disclose that. We also ordered a bottle of Moscato and weren't allowed to keep it at our table. We had to go find someone just to get a refill. This was a $750 visit that didn't feel luxurious in the slightest. If you're looking for a real spa experience, I highly recommend going to the Houstonian instead. This spa just didn't deliver in service, amenities, or value. ***********Update: The manager was suppose to call us but she never did. I called and spoke to Tracy and she did not understand my frustration about my massage being done by a nail tech. She said she would call me back and never did. Hopefully you never need help from a manager because they don't care!

Consistently friendly staff and clean facilities. Something for everyone here, multiple services to…read morechoose from to relax. Thanks Bergamos.