Very well taken care of. Facial felt great, smooth and relaxed feeling. Could have been a little…read moremore intense with the massage because there were times I could barely feel the techs fingers on my face or shoulders. I would come again. Great experience and very professional staff.

It was an okay experience. I decided to take advantage of their $60 LED Non Surgical Facelift…read moreFacial. Besides hearing babies & people near the mall entrance, it is pretty relaxing, especially if you can tune the noise out. I'm not sure if I'll return as their products are not best for my type of skin. My face didn't feel as clean as it does when I go to my original place. They will attempt to sell you some pretty expensive products afterwards. I didn't buy any. Overall, the service was nice. I was greeted by the front desk as soon I walked in. The form you have to fill out is short & simple but they don't go over anything you put on it. I saw check it out for yourself.

Birthday months are always fun at Sephora. Make sure to take advantage of their rewards program and…read morecheck the app for special offers. The staff is always helpful and knowledgeable and easy spot - they're always walking around to help someone. Right now, Fenty has a great sale on lipgloss, checkout the display located towards the front of the store. It's always busy on the weekends, be prepared for long lines.

I love Sephora but the last 2 times that I have been in the Baybrook store I left so upset and…read morewithout what I went in for. I am 70 years old but still try to look nice. The young girls working in there have no desire to help a senior citizen. And the girl that I asked for help, spoke so fast that I couldn't even understand what she was saying! And when I stopped at 1 counter she said if you're okay, I am just going to leave you here and she did!!! And never came back! So I still am in need of help but don't know where to go to get it. I guess part of the training at Sephora is Not how to treat customers that are older. Our money is the same but evidently not anything they care about !!!! So where do we have to go to be treated with respect and dignity. My next try will be ULTA

I went to Dena many years ago as her business was growing. They would advertise specials to…read moreincrease business. One was the Ultherapy when it was still new. If you were one of the first to buy a package you were locked into that price from there on so I did. There were only so many available. I had them done and was pleased with the results. When I tried to book again several months later, the girl said she didn't know about it and would get back with me. I never heard back so then we were at a year so I called again. I was told they would need to find my file but they had moved so they would look. I called 2-3 times again over that next year but was put off and no one would book me. I never received a call from Dena either to verify the info. I wish I had saved the email from then. Unfortunately I think it was to draw business but since it grew she conveniently forgot about all the promises made.

On 09/21/18 Dena Tocco offered to remove some slight imperfections during a hydraderm, minor…read moreimperfections that only I noticed and left my face with hyperpigmentation that cannot be covered by make up. She offered some samples of the products they sell to apply which did nothing but irritate it more. Now I have to visit a dermatologist and plastic surgeons office to try and fix what she did. I asked her for a simple apology and a full refund which were ignored. Pictures will be posted soon. I plan on filing a formal complaint with the licensing board and BBB. I hope she doesn't scar any more faces

I need to share my concerning experience with this Hand & Stone location. I've been a loyal member…read morewho has occasionally needed to reschedule appointments due to health reasons. After what should have been a routine medical procedure, I scheduled a massage thinking I'd recover quickly. When I unexpectedly started feeling unwell, I responsibly called to inquire about other available times. I ended up rescheduling once to allow myself time to rest. During this call, the male (Justin?) front desk member was inappropriately judgmental, saying, "Why would you schedule a massage knowing you had a procedure?" He then proceeded to ask what specific medical procedure I had undergone - an invasive and unnecessary question. He also falsely claimed I had rescheduled "twice," when I had only rescheduled once. Minutes after this uncomfortable conversation, my condition deteriorated rapidly, and I ended up in the Emergency Room. This was a genuine medical emergency with complications that no one could have anticipated. I understand and accepted the cancellation fee. What was unacceptable was the judgmental questioning and mischaracterization of my actions, especially given that I ended up in the ER immediately afterward. After I recovered - when trying to book online, I found my account restricted. When I called to ask why, I was told by the manager - Libby, that the owner Larae had blocked my online access "to clean up their books, for clients like me" forcing me to "call for all appointments to ensure I'd make it in". A wellness business should understand that health situations can change unexpectedly and treat clients with dignity. Questioning someone's medical decisions followed by restricting their account after they experienced an emergency requiring ER care shows a concerning lack of professionalism and compassion. I explained the situation to my home location, they understood, apologized on behalf of the Webster location and cancelled my membership.

Hand & Stone has changed their transfer policies to 3 transfers for a yr. If you cancel your…read moremembership, you are not allowed to transfer remaining policies to others, you just loose them. Your money is now lost and they is nothing you can do but take it. The webster location gave me so many issues with using my membership at other locations that I had no choice but to cancel. I scheduled a massage at another locations and the manager told them they are poaching their clients and that was not the case. I moved from webster and it shouldn't make any difference where you go as long as you use the packages. Customers pay too much money for them to have so many restrictions on their packages. Find another place!!!

I scheduled a facial to be done just one day before Thanksgiving which was a bit risky in case I…read morewas red or had a breakout, however, I'm so glad I did- I was beyond happy afterwards and my face looked and felt amazing. Viki immediately made me feel comfortable with her ability to relate and her clear knowledge of different skin types and issues. We discussed my particular concerns and she gave me a few suggestions and options to accomplish what I wanted that day. She also answered all of my questions, I left with a much better understanding of how to take care of my skin. Viki is both personable and professional, her studio was immaculate and comfortable. I will be going back often!

Growing up, I suffered with acne and acne scarring. Now that I am older, I realized how important…read moremy skincare is. Vicki is extremely knowledgeable and is amazing at her work. She talked me through each and every step, gave me great preventative care advice, and walked me through steps to creating and maintaining great skin. Recently, she did my brow lamination, tint, and wax, which lasted weeks and saved me so much time with my daily makeup routine. She made me feel at ease as soon as I walked through the door, and I can not wait to schedule my next appointment with her!

I typically go to the Pearland Pkwy Cinderella Nails because its a little closer to my home…read more Yesterday was my second visit to this location. Both times were calm and relaxing. The Pearland Pkwy one can sometimes be a tad bit too rowdy/busy for me. I went to this location early on a Tuesday and they were able to assist me right away. Not sure how busy they get on weekends. Omg! Tiffany did such an amazing job on my Mani/pedi. The heels of my feet are super smooth and she matched my toenail color perfectly to my fingernails. While we're on the topic of perfection, my nails are exactly just that. So pretty and I cannot stop staring at them. Not to mention Tiffany was super pleasant, calm, relaxing, helpful and just overall wonderful. We didn't talk much but just enough, which I like and appreciate. I love to listen to a podcast or audiobook while getting my nails done and Tiffany provided the perfect experience for me to do so. The price was very reasonable as it always is at Cinderella Nails and I now have $25 in reward points to use for a future visit. Woohoo! See you again soon, Tiffany! Thank you!

Love this place so much the lady's are sweet and my nails are so cute! Love the service, and the…read moreplace feels comfy. If you need your nails done go here! It's next to the mall to!

I recently had a couple of procedures done by Dr. Lomonaco. He and his staff have a very casual…read moreand comfortable office setting that put me at ease immediately. What seemed like friendly conversation was actually his process to determine my needs, do preliminary exams, and set up dates with cost options all in the first visit. Though the visit clicked along rather quickly there was personable exchanges with him and his staff throughout the process. The surgery went as Dr. Lomonaco estimated and both procedures are recovering normally.

After meeting with three different surgeons regarding my breast augmentation breast lift, an…read moreextended tummy tuck.I eventually chose doctor lomonaco in Webster. I loved his bedside manner and his supportive friendly staff. At the consultation dr lomonaco speaks to you like a friend? Let me describe what I was looking for what I was worried about. And what I hope to achieve with my surgery. He was very knowledgeable about plastic surgery after dramatic weight loss. So he was able to explain to me how my body would look and feel postdoc. And what I could expect, he didn't try to oversell me. I told him I want it natural looking breasts, similar to my breast. Prior to my 3 pregnancies, he didn't try to push oversized implants. Even though I'm 5 foot 9 in and 140lbs. Of course. With my frame, both of my other consults, said, I could carry bigger implants with no problem. However dot lomonico explain why they would be detrimental to me. Because a breast lift is so delicate that you can't overstuff. The new pocket without damaging the lift. Otherwise, I would be unhappy post. Op. Dr. LoMonaco and his staff were available for all my questions related to the surgery and finances Before & After post stop Dr. Even gives you his personal cell phone number so that you could call him anytime during or after business hours with any of your questions. He doesn't text you a response. He will physically call you and speak to you. Pain mgt was a concern and he had a pain med regimen in place. However, the pain was much less than what I expected with such intricate procedures. I am so happy I went with doctor I am so confident with my new look. I'm no longer ashamed of the excess skin and saggy breast post bariatric surgery I highly recommend dr lomonaco as well as his team i will use him for my next procedures

I just got Botox for the first time ever. They explained everything to me, the staff was very…read morefriendly. We were having fun. I loved them all. I would recommend Fab Med Spa to all my friends. Thank you for such wonderful service. See you in 3 months.

Received a lip flip because there was a February special. It caused me to lose a lot of function in…read moremy mouth. Can't rub my lips together, hold larger amounts of liquid in my mouth (like mouthwash), and eating is impaired. I should have done my research because this is somewhat common. Apart from that the difference is not noticeable. I knew it would be subtle but it's near impossible to see a difference. The facilities were nice but I wish I had been given more information on the side effects of a lip flip. Stay away from this procedure!