I've seen Alyson twice now. My first appointment with her was for a facial. I hadn't had one in a…read morelong time and I really appreciated how communicative she was and made me feel so comfortable. She gave me great advice regarding my current skincare routine and recommended a couple products specific to my sensitive rosacea skin. Following her instructions, my redness has never looked better. After my first appointment for a facial, I booked a brow lamination and she did an absolutely wonderful job with my brows as well. Alyson is very personable and easy to talk to. I highly recommend her to everyone.

I had a great experience at Balm West and would definitely recommend it! The space is clean,…read morerelaxing, and has such a welcoming vibe as soon as you walk in. I see Tatum, and she is amazing. She's professional, knowledgeable, and really makes you feel comfortable throughout the entire appointment. She explains everything clearly and makes sure you feel taken care of the whole time. She creates such a positive, comfortable environment.

Absolutely love the store love the people working they're always so friendly. Yes it's expensive…read morebut when you're getting good makeup, that's what you're gonna pay. They have everything from start to finish to get you pretty and get your day going. The people will always help you find what you're looking for. There's always someone there to help. Great store.

This review is 100% based on customer service. I have shopped at Sephora locations around the…read morecountry and internationally, and I have had consistently good experiences at the Washington Square location. This particular location, however, is by far the worst Sephora I have ever visited. Nearly every interaction I have had with employees here has been unpleasant. The staff routinely come across as rude, condescending, dismissive, and genuinely uninterested in helping customers. The store itself is also frequently messy and disorganized. The entire experience feels completely different from what I have come to expect from Sephora. My most recent visit was another example. I asked an employee for help selecting a color. It was a simple question and I wanted a simple answer. Instead of focusing on what I actually asked for, he immediately started trying to sell me additional products and tell me about all the other things I supposedly needed. I did not ask for a complete routine or a sales pitch. I asked for help with a color. It was frustrating and a complete waste of my time. This has become a pattern at this location. Employees seem far more interested in pushing products and closing a sale than listening to what the customer actually wants. Whether that comes from sales pressure, poor management, inadequate training, or simply an unhappy staff, I don't know. But something is clearly wrong with the culture at this store. I live very close to this location, yet I probably shop here once a year because I would rather give my business to other Sephora locations. That alone should say something. When a customer is willing to drive farther to avoid their neighborhood store, there is a serious customer service problem. Sephora should take a hard look at the management, training, and customer service culture at this location. The difference between this store and other Sephora locations is striking.

Went in today for a massage with Terril. Upon walking in, I was warmly greeted by the front desk…read morestaff. They were friendly but not in that fake way that you see in a lot of the surface industry. I was offered a choice between tea and water and was given my paperwork to fill out. My facial with Terril was very relaxing. We went into the treatment room and discuss what my concerns were with my skin and what I was hoping to get out of my appointment. Terril was very attentive, asking questions along the way. One thing I really liked was that the table was heated because I've been having some issues with my back that make it uncomfortable to lay down so having that heated surface under my back made my appointment even more relaxing. My skin felt amazing when she was done, even though she had to do a few extractions. I was so pleased that I went ahead and scheduled an appointment for a few months out so that my skin will be able to recover from the upcoming summer months. I highly recommend checking out this wonderful little spa and I look forward to returning for my next facial.

Pro Tip: There's parking in the back of this building…read more This place is absolutely phenomenal. You know the massage therapists are amazing when you accidentally fall asleep and wake yourself up from snoring. The staff here check on what you need and are so consideration and have absolutely no judgement to your pain levels. I hope I can frequent this place as much as possible. Make sure you book ahead of time because this place gets really busy (for good reason!)

Thankful for Kira who gets rid of my forehead wrinkles & helps me feel more confident :) she's an…read moreangel on earth

If you ever want to know what it's like walking into skincare heaven I highly recommend you pop…read moreinto Skin By Lovely in Lake O (or any of their locations really) you'll be greeted with the KINDEST staff make you feel at home and it's drop dead gorgeous inside too. In all seriousness I was tired of looking upset... I just have a really expressive face. I made an appointment after following skin by lovely on instagram for a long time! I made my appointment online over the weekend with injection specialist Allie Foster. After reading her bio I knew I was going to have a great experience. And boy was that exactly what happened. Allie is SO warm, kind, and SMART! She really knows her stuff and didn't hesitate to answer any of my questions in a way where it made sense to your average person. *no pressure to do treatment. * reasonably priced. * very informative staff. * they make comfort and cleanliness a #1 priority! * I had a very painless experience, 32 units injected in total and I noticed a huge difference the next day. I was SO happy. Of course everyone one is different but I had zero scarring / Bruising which I was expecting being a person of color. I love my injection specialist and can't wait to see Allie again for my follow up and for other treatments in the future.

I had never heard of SkinSpirit until recently, when two of my friends couldn't stop raving about…read moretheir microneedling treatments there. I was gifted a SkinSpirit gift card for my birthday, so I decided to book a consultation--and I'm so glad I did. For context, I've been to countless laser and aesthetic clinics over the years (from Los Angeles to Hawaii), and this was the first time I truly felt welcomed without any pressure. From the moment I walked in, the staff was warm, professional, and incredibly attentive. What stood out most was that I never felt like I was being sold anything. Instead, they took the time to understand my goals, educate me on their services, and made the entire experience feel relaxed and personalized. I've always been hesitant about Botox and fillers, but after seeing their natural, balanced results and having a consultation with Dr. Linder, I actually felt comfortable--excited, even--to finally pop my Botox/filler cherry with SkinSpirit. As someone who is genuinely afraid of needles, Dr. Linder made the experience so easy. She was gentle, reassuring, and used techniques that made the process feel virtually painless. All of my anxiety completely melted away, and I felt truly cared for throughout. Also, shoutout to the front desk--especially the well-dressed gentleman who helped me recover and redeem a lost gift card. That level of customer service did not go unnoticed. Hands down, one of the best birthday gifts I've received. I'm so happy to have found a place that not only delivers amazing results but also makes you feel comfortable, confident, and genuinely taken care of. SkinSpirit has earned a lifelong client.

Dr. Holt is extremely knowledgeable and attentive. I'll come to her forever. She has a great…read moredemeanor and makes procedures more comfortable than I thought possible.

I just had another fabulous pumpkin enzyme peel from Azar. She is fabulous...since I have been…read moregoing to her my skin has never looked better! She is extremely skilled and knowledgeable. Azar is Lake Oswego's best kept secret!!!

Azar has changed my life. I have had mild acne since high school and found her via google in hopes…read moreof some help. I first received an acne prone facial from Azar in February 2018 and it was amazing. I went back and will be a regular every couple months. My skin is cleaner, brighter, and feels overall more healthy. The extraction is cool. I would recommend that to everyone. Azar accommodated my schedule perfectly.

Darcy Sharp Nielsen is amazing she truly takes the time to listen and care about her clients. She…read moredoes a fantastic job with injectables and has such a thoughtful, conservative approach -- never over-injecting and always focusing on natural, beautiful results. She genuinely wants you to be happy with your results and makes comfort a top priority throughout the entire process. Her caring personality and attention to detail make every appointment a great experience. Highly recommend!

Darcy is amazing and makes sure you are 100% satisfied with the results. She is the best I've seen…read moreand I will be returning to her in the future. Thank you, Darcy!

Leticia is literally the best ! She has made my weight loss journey & process so comfortable for me…read more. Always giving me advice on what's best for me and this journey. And is always there to answer with honesty and truth to any questions I have . Thank you Leticia! And everyone else !

So grateful I found this place and Darcy! Came in for my first laser and Botox treatment here just…read moreafter the new years. Darcy is the nicest, most conservative provider ever. She really knows what she's talking about and has done it for 17 years. I can totally trust her with my face! The facilities is HUGE, and beautifully decorated. I feel super calm, safe and welcomed here. There is plenty of parking in a safe neighborhood. The prices are competitive and the service is exceptional. Since it's too soon to tell how the effects of the botox I'll come back with an update.